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Walden Dissertations and Doctoral Studies

2023

Turnover

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Exploring Employee Turnover In The Healthcare Industry, Gloria Scott Jan 2023

Exploring Employee Turnover In The Healthcare Industry, Gloria Scott

Walden Dissertations and Doctoral Studies

Employee turnover is a challenging issue many organizations face resulting in lost productivity, profitability, and sustainability. Nursing leaders are concerned with employee turnover because patient quality of care and safety could suffer adversely. Grounded in the context emergent turnover theory, the purpose of this qualitative multiple case study was to explore strategies nursing leaders used to reduce employee turnover. The participants were six nursing leaders of healthcare organizations in New York State. Data were collected using semistructured virtual interviews conducted by telephone and Zoom, reviewing an organization document, and company public websites. Data were analyzed using methodological triangulation to identify …


Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler Jan 2023

Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler

Walden Dissertations and Doctoral Studies

Excessive employee turnover can disrupt an organization's efficient operational performance. Call center managers remain concerned with excessive employee turnover due to the expense of lost productivity, recruiting, and training new employees. Grounded in Herzberg’s two-factor theory of motivation, the intent of this qualitative single case study was to explore strategies call center managers use to reduce employee turnover. The participants consisted of five managers in one financial service call center in Nebraska who used successful strategies to reduce employee turnover. Data was collected using semistructured interviews and a review of the employee handbook. Four themes emerged through Yin’s 5-step process: …


Lived Experiences Of Millennial Employees Engaged In Mentorship In Their Workplaces For Turnover Reduction, Shaundra Webb, Ph.D. Jan 2023

Lived Experiences Of Millennial Employees Engaged In Mentorship In Their Workplaces For Turnover Reduction, Shaundra Webb, Ph.D.

Walden Dissertations and Doctoral Studies

While the Millennial generation is steadily taking over jobs that were previously assigned to Baby Boomers, it is unclear how the current job market and modern work environment are adjusting to accommodate this new and unique generation. The purpose of this study was to explore the lived experiences of Millennial employees engaged in mentorship in their workplaces for turnover reduction. The research question was: What are the lived experiences of Millennial employees engaged in mentorship in their workplace’s turnover reduction. Employing a qualitative descriptive phenomenological approach and purposive sampling technique, the researcher recruited 16 participants to complete semi structured interviews …


Retention Strategies For Managers Of Generation Y Employees, Michael Askari Jan 2023

Retention Strategies For Managers Of Generation Y Employees, Michael Askari

Walden Dissertations and Doctoral Studies

Employee turnover may lead to increased business costs, degradation of employee mental health, and more taxes on social programs. Managers of Generation Y employees are concerned with turnover because Generation Y employees tend to leave within 12 months of being hired. Grounded in the job embeddedness theory, the purpose of this qualitative multiple-case study was to explore management retention strategies to reduce Generation Y turnover. The participants were six managers of Generation Y employees from six retail businesses who successfully retained employees for more than 12 months. Data were collected using semistructured interviews, journal notes, and a review of public …


Retention Strategies For Managers Of Generation Y Employees, Michael Askari Jan 2023

Retention Strategies For Managers Of Generation Y Employees, Michael Askari

Walden Dissertations and Doctoral Studies

Employee turnover may lead to increased business costs, degradation of employee mental health, and more taxes on social programs. Managers of Generation Y employees are concerned with turnover because Generation Y employees tend to leave within 12 months of being hired. Grounded in the job embeddedness theory, the purpose of this qualitative multiple-case study was to explore management retention strategies to reduce Generation Y turnover. The participants were six managers of Generation Y employees from six retail businesses who successfully retained employees for more than 12 months. Data were collected using semistructured interviews, journal notes, and a review of public …


Managing Nurse Leader Stress To Promote Leader Retention, Rebecca Sue Hawkins Jan 2023

Managing Nurse Leader Stress To Promote Leader Retention, Rebecca Sue Hawkins

Walden Dissertations and Doctoral Studies

Nurse leaders are a health care group that has been provided limited support to managestress and burnout symptoms, yet the impact of leader stress burden on staff satisfaction, patient outcomes, and their own health is vital to the provision of safe, high-quality health care. The problem of leader fatigue and burnout is the ability to retain current leaders and recruit the next generation. The purpose of this staff education project was to address leadership burnout due to stress and the lack of knowledge of how to manage stress in the moment. A combination of Watson’s theory of caring and Ray’s …


Reducing Employee Turnover In The Fast-Food Industry Through Leadership Strategies, Terrell Brown Jan 2023

Reducing Employee Turnover In The Fast-Food Industry Through Leadership Strategies, Terrell Brown

Walden Dissertations and Doctoral Studies

Some fast-food industry managers lack leadership strategies to reduce employee turnover rates. Fast-food industry managers are concerned with high employee turnover that leads to increased costs of recruitment and decreased productivity. Grounded in servant leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies used by fast-food industry managers to reduce employee turnover rates. The participants consisted of five fast-food industry managers in the Midwest region of the United States. Data were collected through semistructured interviews and a review of company documents. Thematic analysis was used to analyze the data; three themes emerged: a value-based leadership …


Strategies Used To Mitigate Voluntary Employee Turnover In Holistic Wellness Centers, Traci N/A Eisenberg-Rayburn Jan 2023

Strategies Used To Mitigate Voluntary Employee Turnover In Holistic Wellness Centers, Traci N/A Eisenberg-Rayburn

Walden Dissertations and Doctoral Studies

High voluntary employee turnover rates can be expensive for businesses since more than half of the U.S. workforce changed jobs or left their employers in 2020. Owners of holistic wellness centers who experience high voluntary turnover can experience issues involving maintaining workloads, keeping patients satisfied, and maintaining a competitive edge. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies for holistic wellness center owners in the northeastern region of the U.S. to decrease voluntary employee turnover. Data were collected from semistructured interviews with three holistic wellness center owners and analyzed using thematic analysis. …


Interpersonal Conversations In The Restaurant Industry, Erik Michael Ivey Jan 2023

Interpersonal Conversations In The Restaurant Industry, Erik Michael Ivey

Walden Dissertations and Doctoral Studies

Managers in the restaurant industry continue to struggle with workplace engagement and turnover at a rate of 31.8% greater than other industries. The general problem is that interpersonal relationships between employees and managers is a leading cause of issues related to job turnover and employee engagement. The specific problem is that some hospitality managers lack strategies to establish appealing interpersonal relationships with employees that reduces turnover and improves employee engagement. The purpose of this qualitative critical instance case study was to explore strategies hospitality managers use to establish appealing interpersonal relationships with employees that reduces turnover and improves employee engagement. …


Reducing Employee Turnover In The Fast-Food Industry Through Leadership Strategies, Terrell Brown Jan 2023

Reducing Employee Turnover In The Fast-Food Industry Through Leadership Strategies, Terrell Brown

Walden Dissertations and Doctoral Studies

Some fast-food industry managers lack leadership strategies to reduce employee turnover rates. Fast-food industry managers are concerned with high employee turnover that leads to increased costs of recruitment and decreased productivity. Grounded in servant leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies used by fast-food industry managers to reduce employee turnover rates. The participants consisted of five fast-food industry managers in the Midwest region of the United States. Data were collected through semistructured interviews and a review of company documents. Thematic analysis was used to analyze the data; three themes emerged: a value-based leadership …


Reducing Employee Turnover In The Fast-Food Industry Through Leadership Strategies, Terrell Brown Jan 2023

Reducing Employee Turnover In The Fast-Food Industry Through Leadership Strategies, Terrell Brown

Walden Dissertations and Doctoral Studies

Some fast-food industry managers lack leadership strategies to reduce employee turnover rates. Fast-food industry managers are concerned with high employee turnover that leads to increased costs of recruitment and decreased productivity. Grounded in servant leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies used by fast-food industry managers to reduce employee turnover rates. The participants consisted of five fast-food industry managers in the Midwest region of the United States. Data were collected through semistructured interviews and a review of company documents. Thematic analysis was used to analyze the data; three themes emerged: a value-based leadership …


Managing Nurse Leader Stress To Promote Leader Retention, Rebecca Sue Hawkins Jan 2023

Managing Nurse Leader Stress To Promote Leader Retention, Rebecca Sue Hawkins

Walden Dissertations and Doctoral Studies

Nurse leaders are a health care group that has been provided limited support to managestress and burnout symptoms, yet the impact of leader stress burden on staff satisfaction, patient outcomes, and their own health is vital to the provision of safe, high-quality health care. The problem of leader fatigue and burnout is the ability to retain current leaders and recruit the next generation. The purpose of this staff education project was to address leadership burnout due to stress and the lack of knowledge of how to manage stress in the moment. A combination of Watson’s theory of caring and Ray’s …


Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler Jan 2023

Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler

Walden Dissertations and Doctoral Studies

Excessive employee turnover can disrupt an organization's efficient operational performance. Call center managers remain concerned with excessive employee turnover due to the expense of lost productivity, recruiting, and training new employees. Grounded in Herzberg’s two-factor theory of motivation, the intent of this qualitative single case study was to explore strategies call center managers use to reduce employee turnover. The participants consisted of five managers in one financial service call center in Nebraska who used successful strategies to reduce employee turnover. Data was collected using semistructured interviews and a review of the employee handbook. Four themes emerged through Yin’s 5-step process: …


Effective Onboarding Strategies To Increase Talent Retention, Mark L. Carpenter Jan 2023

Effective Onboarding Strategies To Increase Talent Retention, Mark L. Carpenter

Walden Dissertations and Doctoral Studies

Human resource (HR) leaders are concerned about the adverse effects of employee turnover on employees and organizational success. Without a successful introduction to the corporate culture, employees may be more likely to exit their positions, resulting in higher recruitment costs and lower productivity for companies. Grounded in social exchange theory, the purpose of this generic qualitative study was to explore onboarding strategies organizational HR leaders use to reduce employee turnover. The participants were six HR leaders at light manufacturing companies in the United States Midwest region who successfully reduced employee turnover. Data from semistructured interviews and publicly available documents were …


Effective Onboarding Strategies To Increase Talent Retention, Mark L. Carpenter Jan 2023

Effective Onboarding Strategies To Increase Talent Retention, Mark L. Carpenter

Walden Dissertations and Doctoral Studies

Human resource (HR) leaders are concerned about the adverse effects of employee turnover on employees and organizational success. Without a successful introduction to the corporate culture, employees may be more likely to exit their positions, resulting in higher recruitment costs and lower productivity for companies. Grounded in social exchange theory, the purpose of this generic qualitative study was to explore onboarding strategies organizational HR leaders use to reduce employee turnover. The participants were six HR leaders at light manufacturing companies in the United States Midwest region who successfully reduced employee turnover. Data from semistructured interviews and publicly available documents were …