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Financial Aid Knowledge And Resources Among First-Generation College Students, Carmelitia J. Coleman Jan 2022

Financial Aid Knowledge And Resources Among First-Generation College Students, Carmelitia J. Coleman

Walden Dissertations and Doctoral Studies

AbstractFirst-generation, freshmen students struggle to complete the financial aid process at a 4-year private university in Louisiana, impacting their financial and academic well-being. The purpose of this basic qualitative study was to explore first-generation, freshmen student perceptions of how they construct knowledge about the financial aid process and resources needed to help them complete the process. The conceptual framework of the study was comprised of Piaget’s theory of constructivism, which is grounded in the idea of learners constructing their own knowledge based on experience. The first research question addressed how first-generation, freshmen students constructed knowledge about the financial aid process. …


Retention Of Female Single Parents After The First Year Of Higher Education, Victoria Vannest Jan 2022

Retention Of Female Single Parents After The First Year Of Higher Education, Victoria Vannest

Walden Dissertations and Doctoral Studies

The problem this study addressed is that undergraduate, female, single parent students are less likely than other groups of women to complete college. The purpose of this basic qualitative study was to explore perceived challenges of persistence to degree completion of undergraduate, female, single parent students in a Southern state, at a suburban community college. The research question used in this basic qualitative study determined what perceived challenges undergraduate female single parents in higher education face during their first year as a student in a community college regarding persistence to degree completion. Using Tinto’s theory of student integration as a …


Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens Jan 2022

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …


Perceptions Of Higher Education Online Students And Faculty Regarding Attrition In Online Courses, Maria A. Cato Parnell Jan 2022

Perceptions Of Higher Education Online Students And Faculty Regarding Attrition In Online Courses, Maria A. Cato Parnell

Walden Dissertations and Doctoral Studies

At a large, public, 4-year college in the United States, the attrition rate for students taking online classes is 10% greater than for those taking face-to-face classes. Although the college ranks among the top in graduation rates both statewide and nationally, the research problem was the gap in attrition rates between online and face-to-face students. The purpose of this basic qualitative study was to explore online faculty and online student perspectives regarding why students drop out of online courses at one state college and what recommendations they have for improving retention in online courses. Tinto’s model of institutional departure served …


Improving Nurse Retention: Experiences Of 1st-Year Nurses With A Residency Program, James Uchenna Akwarandu Jan 2022

Improving Nurse Retention: Experiences Of 1st-Year Nurses With A Residency Program, James Uchenna Akwarandu

Walden Dissertations and Doctoral Studies

Nurse residency programs have been identified as a strategy for supporting new nurses as they transition to clinical and professional practice but the impact has not been adequately explored. Exploring the transition experiences of new nurses in residency programs supports healthcare administrators’ understanding and may provide enhancements. Guided by Bridges’s transition theory, this research gave nurses who had recently graduated from a residency program, the opportunity to express their unique transition experience. Using snowball sampling and semi structured telephone interviews, participants responded to the guiding question of how new nurses describe their transition experiences in a nurse residency program. Interviews …


Retention Strategies For The Current Nursing Workforce, Jennifer Higgins Jan 2022

Retention Strategies For The Current Nursing Workforce, Jennifer Higgins

Walden Dissertations and Doctoral Studies

Retaining a robust nursing workforce is essential to care delivery. As the generation gap in the nursing field widens, retention strategies that align with the current nursing workforce must be considered. Rapid turnover is a looming concern as baby boomers retire and millennials become the leading generation in the nursing workforce. Nurse leaders must identify and deploy strategies that will provide a meaningful work environment to retain nurses in this majority group. The purpose of this project was to address the gap in practice of rising turnover, low nurse engagement, and reliance on premium labor to deliver care. The sources …


Bank Manager Strategies To Retain Skilled Employees Beyond 5 Years, Lana Faye Martin Jan 2022

Bank Manager Strategies To Retain Skilled Employees Beyond 5 Years, Lana Faye Martin

Walden Dissertations and Doctoral Studies

AbstractThe banking industry is fraught with low employee retention threatening the bank’s ability to perform optimally. Bank managers who fail to implement strategies to retain skilled employees experience reduced productivity and increased turnover costs. Grounded in the job embeddedness theory, the purpose of this qualitative single-case was to explore strategies bank managers use to minimize employees' intent to leave during downtimes in the banking industry. The participants were four employees of a Fortune 500 bank located in the U.S. in Virginia. Data were collected using semistructured interviews and a review of organizational employee handbooks. The six themes identified through a …


Role Of Intravenous Access Support In Novice Nurses’ Job Satisfaction And Intent To Stay, Shaji Kurian Jan 2022

Role Of Intravenous Access Support In Novice Nurses’ Job Satisfaction And Intent To Stay, Shaji Kurian

Walden Dissertations and Doctoral Studies

The nursing shortage is a growing concern across the country, especially due to the Covid-19 pandemic. Novice nurse retention is essential to solving this national problem. The purpose of this study was to examine whether intravenous (IV) access support influences job satisfaction and retention among novice nurses to improve their retention. Herzberg’s two-factor theory guided this research; IV access support acts as the hygiene factor. The absence of IV access support can result in dissatisfaction among novice nurses, contributing to higher turnover rates. This quantitative nonexperimental causal-comparative research design utilized a nurse work satisfaction questionnaire and intent to stay scale …


Evaluation Of An Orientation Program For Graduate Nurses Transitioning Into Professional Practice, Kristy Patrick-Lewis Jan 2022

Evaluation Of An Orientation Program For Graduate Nurses Transitioning Into Professional Practice, Kristy Patrick-Lewis

Walden Dissertations and Doctoral Studies

The transition from student nurse to practicing professional is extremely challenging. The local organization experienced increases in turnover among new graduate hires and determined that adjustments to their orientation program to better meet the needs of new graduates were warranted. The problem that this doctoral project addressed is the lack of evaluation of the effectiveness of the new orientation program. The practice-focused question examined the effectiveness of the new orientation program at reducing turnover and improving satisfaction with the quality of the orientation program among new graduate nurses. The framework used to guide this study was Patricia Benner’s novice to …


Small Construction Business Owners’ Strategies To Reduce Voluntary Employee Turnover., Joel Chagadama Jan 2022

Small Construction Business Owners’ Strategies To Reduce Voluntary Employee Turnover., Joel Chagadama

Walden Dissertations and Doctoral Studies

Voluntary employee turnover has caused considerable damage to small construction businesses, significantly affecting productivity, profitability, and sustainability. Small construction business owners who lack strategies to reduce voluntary employee turnover may lose experience and valuable knowledge among their employees, negatively impacting the team’s ability to perform. Grounded in the job embeddedness theory, the purpose of this qualitative multiple case study was to explore strategies small construction business owners use to reduce voluntary employee turnover. Participants were four successful small construction business owners in Virginia who successfully implemented strategies that reduced voluntary employee turnover by 75% over 5 years. Data were collected …


Leadership Strategies To Motivate And Retain Employees In Small And Medium Enterprises, Shirley Jean Doescher Jan 2022

Leadership Strategies To Motivate And Retain Employees In Small And Medium Enterprises, Shirley Jean Doescher

Walden Dissertations and Doctoral Studies

Organizational leaders find it challenging to determine what leadership strategies motivate and retain employees in their company, especially during a pandemic. Not knowing which leadership strategies would successfully motivate employees leads to higher turnover, less profitability, and higher costs to replace employees. Grounded in transformational leadership theory, the purpose of this multiple case study was to explore strategies corporate leaders use to motivate and retain employees in small and medium businesses (SMEs) in southeastern Wisconsin (WI). Data were collected from semi-structured interviews with eight participants from eight SMEs of southeast WI, as well as analyzing company documents. Yin’s 5-step process …


Improving Patients' Engagement And Retention In Intensive Outpatient Substance Abuse Treatment, Leo W. Lavender Jan 2022

Improving Patients' Engagement And Retention In Intensive Outpatient Substance Abuse Treatment, Leo W. Lavender

Walden Dissertations and Doctoral Studies

Substance use disorder continues to be a major health crisis in the United States. Thousands of people die yearly due to substance use and related criminal activity. Substance abuse treatment is a remedy to the disorder and treatment centers admit thousands of patients yearly to address the dilemma. Throughout the years retention has been an ongoing barrier to successful treatment. This study explored significant obstacles to retention: motivation and engagement. The Baldrige Excellence Framework was utilized to assess the training, supervision, procedures, and leadership roles at an intensive outpatient substance abuse treatment center. This study utilized a qualitative approach case …


Nurse Manager’S Leadership And Communication Skills And A Registered Nurse’S Organizational Citizenship Behavior, Satisfaction, And Intent To Leave, Emmitte J. Hall Jan 2022

Nurse Manager’S Leadership And Communication Skills And A Registered Nurse’S Organizational Citizenship Behavior, Satisfaction, And Intent To Leave, Emmitte J. Hall

Walden Dissertations and Doctoral Studies

The Veteran’s Health Administration (VHA) is the largest employer of registered nurses in the United States. The American Association of Colleges of Nursing predicts there will be a nursing shortage through the year 2030 and replacing and training each nurse is expensive and negatively impacts patient care. A review of the literature showed organizations with high levels of organizational citizenship behavior (OCB) had high levels of job satisfaction, which reduces turnover, but there was no research on the existence and impact of OCB in a federal health care facility, specifically the VHA. The purpose of this quantitative, correlational research was …


Relationship Between Police Officers’ Sleep Quality, Burnout From Shift Work, And Intention To Leave Law Enforcement, Misty Ladd Jan 2022

Relationship Between Police Officers’ Sleep Quality, Burnout From Shift Work, And Intention To Leave Law Enforcement, Misty Ladd

Walden Dissertations and Doctoral Studies

Occupational stressors in police work are abundant, and high rates of attrition make the recruiting and maintaining of a qualified force challenging. The increased risks that overnight officers face with regard to their mental and/or physical health warrant further research to ensure that burnout does not interfere with officers’ well-being or performance. The purpose of this quantitative nonexperimental study was to examine whether sleep quality for police officers involved in shift work leads to burnout or the intention to leave law enforcement. Shift work theory and Kundi’s destabilization theory provided the framework for the study. Archival data from 212 police …


Strategies For Improving Customer Retention For Medical Imaging Devices, Guillermo Sander Jan 2022

Strategies For Improving Customer Retention For Medical Imaging Devices, Guillermo Sander

Walden Dissertations and Doctoral Studies

Some sales managers of medical imaging devices lack strategies to improve long-term customer retention. Increasing retention can save these sales managers up to 50% of their customer acquisition costs. Grounded in the service profit chain theory, the purpose of this qualitative multiple case study was to explore strategies sales managers of medical imaging devices use to improve long-term customer retention. The participants comprised seven sales managers of medical imaging devices from three companies who successfully achieved long-term customer retention. Data were collected using semistructured interviews and public documents. Thematic analysis was used to analyze the data. Three themes emerged: value-added …


Identifying What Transformational Leadership Elements Principals Are Utilizing To Retain Kindergarten To High School Teachers, Johnny Ray Vahalik Jan 2022

Identifying What Transformational Leadership Elements Principals Are Utilizing To Retain Kindergarten To High School Teachers, Johnny Ray Vahalik

Walden Dissertations and Doctoral Studies

Teacher turnover in a large urban school district exceeded the state average annually from 2016 to 2020. Previous studies and local evidence indicate a gap in practice might currently exist, consisting of principals not making the best use of the most effective transformational leadership elements to consolidate and increase teacher retention. While many researchers agree that principal leadership has had the most significant influence on teachers’ decisions to stay in or leave their schools, there is a gap in the literature on what principal leadership practices influence teachers’ decisions to stay or leave. The research question that guided this study …


Perceptions Of Nursing Students And Academic Advisors On Academic Advising And Nursing School Retention, Shelia Holmes- Carter Jan 2022

Perceptions Of Nursing Students And Academic Advisors On Academic Advising And Nursing School Retention, Shelia Holmes- Carter

Walden Dissertations and Doctoral Studies

AbstractLow retention rates in nursing programs extend the nursing shortage, result in lost revenue for institutions, and place financial burdens on students who leave. This research addressed the retention problem in the nursing program of a Southeastern community college. Guided by Jeffreys’s nursing universal retention and success model, the purpose of this basic qualitative study was to understand first- and second-year nursing students’ and faculty academic advisors’ perceptions of the role of academic advising in nursing students’ persistence and the experiences that facilitate program completion. Interviews with participants, eight advisors and eight first- and second-year students, were audio recorded, transcribed, …


Professional Social Work Supervision: The Relationship With Social Worker Retention And Self-Efficacy, Leesha Sh'rae Moore Jan 2022

Professional Social Work Supervision: The Relationship With Social Worker Retention And Self-Efficacy, Leesha Sh'rae Moore

Walden Dissertations and Doctoral Studies

Licensed social workers offer services including mental health, case management, hospice and palliative care, and community-based support services. However, research is limited regarding dynamics that promote social worker retention and continuous social service provision. Using self-efficacy theory, this study intended to examine relationships between supervision satisfaction, supervisor characteristics, employee self-efficacy, and retention among licensed social workers. This study was based on secondary data analysis and involved using a cross-sectional correlational survey design. Secondary data were retrieved from the National Association of Social Work Center for Workforce Studies. Licensed social workers were asked questions involving their satisfaction with supervision received, profession …


Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas Jan 2022

Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas

Walden Dissertations and Doctoral Studies

Factors of employee retention have been widely researched and examined. However, research on factors of retention in relation to youth-serving NPOs was limited. Turnover was an issue that many organizations face, but the impacts and implications of turnover for youth-serving nonprofits may be greater. Using Herzberg’s two-factor theory of motivation, this study identified the factors that local and national NPO employees in the Mid-Atlantic region of the eastern United States provided as to why they remained at or left NPOs. The aim of this study was to identify the motivator and/or hygiene factors that employees or former employees of NPOs …


Performance Measurement Indicators And Their Impact On Historically Black Colleges And Universities, Eric Rashad Williams Jan 2022

Performance Measurement Indicators And Their Impact On Historically Black Colleges And Universities, Eric Rashad Williams

Walden Dissertations and Doctoral Studies

Accrediting agencies assess higher education institutions using performance indicators that are outdated and assessed incorrectly. This research uses various quantitative methods including multiple regression to provide data to understand the financial impacts of these indicators on mission driven historically Black colleges and universities (HBCUs). The research question guiding this research examined whether academic accrediting agencies’, such as the Southern Association of Colleges and Schools, performance indicators affect state funding allocations for HBCUs. Resource dependence theory recognizes leadership in organizations is influenced by adverse external environmental factors. Mission-based achievement outcomes and funding tied to inappropriate outcomes create both internal and external …


Novice Middle School Teachers’ And School Leaders’ Perceptions Of Motivators And Supports That Enhance Teacher Retention, Carl Cleveland Williams Jan 2022

Novice Middle School Teachers’ And School Leaders’ Perceptions Of Motivators And Supports That Enhance Teacher Retention, Carl Cleveland Williams

Walden Dissertations and Doctoral Studies

Motivators and supports can be a crucial part of the growth of a new teacher. However, capturing the most effective motivators and means of supports for novice teachers can be a daunting task as the needs can be ever-changing. The purpose of this basic qualitative study was to explore the perceptions of novice middle school teachers’ and school leaders of the supports and motivators needed to enhance teacher retention. Herzberg’s motivator-hygiene theory was the conceptual framework for the study. Ten novice teachers and 10 school leaders from eight middle schools, serving Grades 6-8, in a school district located in a …


Successful Staff Retention Strategies For Small Businesses In The Childcare Sector, Cheneta Marie Yates Jan 2022

Successful Staff Retention Strategies For Small Businesses In The Childcare Sector, Cheneta Marie Yates

Walden Dissertations and Doctoral Studies

Employee turnover is a significant issue for many organizations since it frequently results in more extraordinary training expenses, poor performance, and low morale, negatively affecting the bottom line. Small business owners in the childcare industry are especially concerned about employee turnover because it results in the loss of skilled workers and harms children's well-being and educational experiences. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple-case study was to explore strategies childcare business owners use to reduce employee turnover. Participants were five business owners in the childcare sector that implemented retention techniques. Interviews with a semi-structured format and …


Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens Jan 2022

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …


Strategies For Improving Companies’ Productivity And Profitability, Mioshi Marshall Jan 2022

Strategies For Improving Companies’ Productivity And Profitability, Mioshi Marshall

Walden Dissertations and Doctoral Studies

Failure of leaders to be proactive and create a plan that motivates employees to be productive often leads to disengaged employees and a decrease in productivity that negatively impacts profitability. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple case study was to explore strategies HR managers use to increase employee commitment and retention to increase the company’s productivity and profitability. The participants were four HR managers at four organizations in Texas who manage 50 or more employees and have implemented strategies to retain committed employees to improve productivity. Data were collected from semistructured interviews and company document …


Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer Jan 2022

Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer

Walden Dissertations and Doctoral Studies

Some retail managers lack strategies to improve the retention of high-performing salespeople. Losing high-performing salespeople leads to capital losses that threaten organizational and community sustainability. Grounded in leader-member exchange leadership theory, the purpose of this qualitative single case study was to explore strategies used by four retail managers to retain high-performing salespeople in Atlanta, Georgia. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using thematic analysis, and three themes emerged: interpersonal relationships, recognition, and operational programs. A key recommendation for retail industry leaders is to develop a culture of trust by demonstrating transparency …


Strategies To Overcome The Truck Driver Shortage In The United States, Erica Duckering Jan 2022

Strategies To Overcome The Truck Driver Shortage In The United States, Erica Duckering

Walden Dissertations and Doctoral Studies

High truck driver turnover rates negatively impact company profits, business operations, and customer satisfaction. Oil and gas industry supply chain and logistics leaders who lack strategies to recruit and retain truck drivers experience declines in revenue, operational effectiveness, and customer retention. Grounded in total quality management theory, the purpose of this qualitative multiple case study was to identify and explore strategies used in the oil and gas industry to retain and recruit qualified truck drivers effectively. The participants comprised six oil and gas industry leaders in the greater Houston, Texas area who successfully managed truck driver recruitment and retention strategies …


Retention Strategies For Human Service Nonprofit Employees, Ebonee F. Shaw Jan 2022

Retention Strategies For Human Service Nonprofit Employees, Ebonee F. Shaw

Walden Dissertations and Doctoral Studies

Human resource challenges are a pressing issue for nonprofit organizations. Nonprofit leaders who do not successfully implement retention strategies negatively impact organization performance and turnover rates. Grounded in the motivational needs theory, the purpose of this qualitative multiple case study was to explore retention strategies leaders use to reduce turnover in the nonprofit industry. Study participants included three nonprofit leaders who successfully implemented retention strategies in human service agencies focused on children and families in North St. Louis County. Data were collected using semistructured interviews, a review of the current strategic plan, employee retention statistics, public records published by Guidestar, …


Strategies To Retain Bank Tellers In The Banking Industry, Travis Deandre Houser Jan 2022

Strategies To Retain Bank Tellers In The Banking Industry, Travis Deandre Houser

Walden Dissertations and Doctoral Studies

Bank and credit union managers face challenges in preserving bank productivity and competition. Understanding the factors contributing to teller retention is vital for bank and credit union managers to create and implement employee retention strategies. Effective retention strategies may help retain the best tellers to remain competitive in the banking industry. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to identify successful strategies bank managers use to improve bank teller retention. The participants were six managers from two banks and one credit union in Montgomery, Alabama, who successfully implemented teller retention strategies. Data were …