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Relationship Between Employee Perception Of Work Experience, Employee Perception Of Supervisors, And Intent To Leave, Kathryn F. Denning Jan 2021

Relationship Between Employee Perception Of Work Experience, Employee Perception Of Supervisors, And Intent To Leave, Kathryn F. Denning

Walden Dissertations and Doctoral Studies

Employee turnover can be costly; estimates for recruiting and training new hires are between 90% and 200% of the employee's annual salary. Understanding employee intent to leave is critical for managers to reduce turnover rates. Grounded in Herzberg’s two-factor model, the purpose of this quantitative correlational study was to examine the relationship between federal government agency employees' perception of their work experience, employee perception of supervisors, and employee intent to leave. Secondary data from 359,120 completed surveys from the 2020 Federal Employee Viewpoint Survey (FEVS) were analyzed. The results of the binary logistic regression were significant, X2 (359,120) = 17609.539, …


Factors Affecting The Productivity And Satisfaction Of Virtual Workers, Teresa Peoples Jan 2021

Factors Affecting The Productivity And Satisfaction Of Virtual Workers, Teresa Peoples

Walden Dissertations and Doctoral Studies

Advancements in technology have ushered in new digital enterprises, shifting the trend from a conventional workforce to a virtual workforce and giving rise to new challenges for managers. However, the factors affecting virtual worker productivity and job satisfaction are not well known. The purpose of this study was to identify these factors and determine what managers can do to enhance them. The theoretical foundation for this study included sociotechnical theory and content theory as they relate to the motivation and communication needs of the virtual workforce. This qualitative phenomenological study was an exploration of factors that affect virtual workers' productivity …


Relationship Between Intrinsic Job Satisfaction, Extrinsic Job Satisfaction, And Employee Turnover Intentions, Taran Pawan Bhagwandeen Jan 2021

Relationship Between Intrinsic Job Satisfaction, Extrinsic Job Satisfaction, And Employee Turnover Intentions, Taran Pawan Bhagwandeen

Walden Dissertations and Doctoral Studies

Employee turnover can cost business owners up to 200% of an employee’s annual salary to recruit, hire, and train a replacement in the insurance industry. Understanding employee intent to leave is vital for insurance leaders to help reduce turnover. The purpose of this quantitative correlational study was to examine the relationship between intrinsic job satisfaction, extrinsic job satisfaction, and employee turnover intentions of casualty insurance professionals in the southeast region of the United States. The study was grounded in Herzberg’s 2-factor theory. Data were collected from 83 participants using an online survey with questions from the Minnesota Satisfaction Questionnaire and …


Impact Of Culturally Diverse Leadership In Finance Organizations On Job Satisfaction And Turnover Intent, Yashica Bailey Jan 2021

Impact Of Culturally Diverse Leadership In Finance Organizations On Job Satisfaction And Turnover Intent, Yashica Bailey

Walden Dissertations and Doctoral Studies

Finance organizations are taking on the challenges involved in keeping workers and determining the reasons why there is turnover within a certain time period. Leaders need to develop cultural knowledge to effectively understand and aid organizations in terms of job satisfaction and avoiding turnover intent. When workers are committed and loyal, companies save time and money. The purpose of the study was to determine the impact of culturally diverse leadership on job satisfaction and turnover intent. Herzberg’s two-factor theory was used to address behaviors and determine outcomes. The research addressed how culturally diverse leadership influenced job satisfaction and turnover intentions …


Strategies For Increasing Information Technology Employee Work-Life Balance, Kimberly D. Seymour Jan 2021

Strategies For Increasing Information Technology Employee Work-Life Balance, Kimberly D. Seymour

Walden Dissertations and Doctoral Studies

Small to medium enterprise (SME) information technology (IT) managers’ lack of strategic planning initiatives in creating a work life balance environment has created personal and financial concerns for some employees in the United States. Managers must develop and implement strategies that increase profits and productivity as well as create work life balance. Grounded in Herzberg’s motivation-hygiene theory, the purpose of this qualitative multiple case study was to explore strategies SME IT business managers used to develop and implement an employee work-life balance environment. The participants were three IT managers and two human resources business managers. Data were collected from semistructured …


Transformational Leadership Behavior And Job Satisfaction Among Virginia Small Businesses, Abdulrahman Al-Ahmadi Jan 2021

Transformational Leadership Behavior And Job Satisfaction Among Virginia Small Businesses, Abdulrahman Al-Ahmadi

Walden Dissertations and Doctoral Studies

Research has shown that the leadership of a business can significantly impact employee performance, with dissatisfied employees performing at a lower level, potentially causing disruption and costs to the business. Several studies have documented the importance of small businesses to the economy in the United States, with small businesses constituting over half of all jobs. This correlational quantitative research study aimed to explore the relationship between the transformational leadership style of the managers of Virginia small businesses and job satisfaction and job performance. The theoretical frameworks used were self-determination theory and transformational leadership. This research examined how transformational leadership wkas …


Exploring Strategies To Reduce Voluntary Employee Turnover In Public Higher Education Institutions, Jennifer Christine Brito Jan 2021

Exploring Strategies To Reduce Voluntary Employee Turnover In Public Higher Education Institutions, Jennifer Christine Brito

Walden Dissertations and Doctoral Studies

The cost of voluntary employee turnover affects business success or failure. Turnover costs for replacing mission-critical, public higher education institutions employees influence student experience and satisfaction. Grounded in Herzberg’s motivational-hygiene theory, the purpose of this qualitative single case study was to explore strategies three department managers at a public higher education institution use to reduce voluntary employee turnover in South Florida. Data were analyzed using thematic analysis of semistructured interviews and organizational documents such as policies and procedures. Four themes emerged were the need for personnel action forms, organizational policies, performance reports, and training reports. A key recommendation for higher …


Strategies For Call Center Employee Retention, Tracion Evette Flood Jan 2021

Strategies For Call Center Employee Retention, Tracion Evette Flood

Walden Dissertations and Doctoral Studies

AbstractOrganizations with leaders that fail to implement strategies to retain knowledgeable employees risk maintaining a competitive advantage in the industry. The turnover rates in call centers are relatively high because of the stressors of offering different services and addressing dissatisfied, irate customers in a fast-paced environment while providing quality customer service. Organizations with leaders who fail to retain knowledgeable employees risk maintaining a competitive advantage in the industry. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore strategies call center leaders implemented to reduce voluntary employee turnover. The participants consisted of three call …


Relationship Between Employee Perception Of Work Experience, Employee Perception Of Supervisors, And Intent To Leave, Kathryn F. Denning Jan 2021

Relationship Between Employee Perception Of Work Experience, Employee Perception Of Supervisors, And Intent To Leave, Kathryn F. Denning

Walden Dissertations and Doctoral Studies

Employee turnover can be costly; estimates for recruiting and training new hires are between 90% and 200% of the employee's annual salary. Understanding employee intent to leave is critical for managers to reduce turnover rates. Grounded in Herzberg’s two-factor model, the purpose of this quantitative correlational study was to examine the relationship between federal government agency employees' perception of their work experience, employee perception of supervisors, and employee intent to leave. Secondary data from 359,120 completed surveys from the 2020 Federal Employee Viewpoint Survey (FEVS) were analyzed. The results of the binary logistic regression were significant, X2 (359,120) = 17609.539, …


Strategies For Retaining Employees In The Trucking Industry, Dionne Bell- Pursley Jan 2021

Strategies For Retaining Employees In The Trucking Industry, Dionne Bell- Pursley

Walden Dissertations and Doctoral Studies

Employee turnover is a recurring problem in organizations, affecting performance and productivity while depleting organizational resources. High driver turnover rates raise a company’s operating costs and reduce driver productivity, service quality, and highway safety in the trucking industry. When trucking industry leaders understand such factors, they can develop and implement strategies to increase truck driver retention. Grounded in Herzberg’s two-factor theory and supported by Maslow’s hierarchy of needs theory, the purpose of this single case study was to explore strategies trucking company leaders use to increase truck driver retention. The participants included eight executives from trucking companies in the southeast …


Nurse Retention Strategies In The Healthcare Industry, Luke Anthony Nicholson Jan 2021

Nurse Retention Strategies In The Healthcare Industry, Luke Anthony Nicholson

Walden Dissertations and Doctoral Studies

Nurse turnover in the healthcare industry is detrimental to the quality-of-care patients receive, organizational financial health, and nurse job satisfaction. Nurse managers who lack effective nurse retention strategies might struggle to reduce voluntary turnover, which can adversely impact nurse job satisfaction and patient care quality. Guided by the unfolding model of voluntary employee turnover and job embeddedness theory, the purpose of this qualitative multiple case study was to explore retention strategies nurse managers use to reduce the voluntary turnover of nurses. The participants were three nurse managers at three hospitals in central and southern Illinois with proven strategies to reduce …