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An Investigation Of Humanizing Elements As A Factor Of Visitor Satisfaction Found In Two Atrium-Type Casino Resort Hotels, Huiting Sun
UNLV Retrospective Theses & Dissertations
The purpose of this study was to investigate the extent to which humanizing components have affected user satisfaction in large interior open spaces of two buildings, which was defined as public atrium space; Public atria spaces were investigated to determine the correlation between various humanizing elements found in these public spaces and the degree of user satisfaction. By means of two methodologies, participant observation and a user survey, the behavior of both individuals and groups using these selected atrium spaces was evaluated to determine user satisfaction found in the atria of two urban resort casino hotels in Las Vegas; Relevant …
Yield Management And Its Practical Application In Hotels, Jeffrey M. Caneen
Yield Management And Its Practical Application In Hotels, Jeffrey M. Caneen
UNLV Retrospective Theses & Dissertations
Yield management is an approach to pricing that is often used by industries in which the marginal production cost is relatively high, while the marginal sales cost is relatively low. The hotel industry meets this criterion. Industry publications demonstrate a keen interest in the revenue enhancing potential of yield management, but there has been little research on the extent to which this pricing technique is actually utilized by hotel general managers; This research tests the proposition that there are eight basic elements of yield management in hotels. The degree to which yield management is practiced is indicated by the extent …
A Study Of The Landscaped Environments In Urban Resort Hotels As An Inducement For Secondary Commercial Activities: Three Case Studies In Las Vegas, Jianping Shu
UNLV Retrospective Theses & Dissertations
This study analyzed types, layout, and space relationships of landscape environments and commercial areas in urban resort casino hotels, and investigated three resort casino hotels in Las Vegas as case studies to examine how developed landscaped environments function and provide an amenity which can enhance commercial activity. A systematic analysis of this symbiotic relationship between landscape environments and commercial space has demonstrated the relative effectiveness of combining these elements as an interactive design concept when compared with treating gardens as a feature separate from commercial space; The analysis process was conducted by site visitations to analyze the space relationship between …
Empirical Analysis Of The Situational Variables And Their Impact On A Manager's Leadership In Influencing Employee Organizational Citizenship Behaviors In Korean Hotels, Jung Hoon Lee
UNLV Retrospective Theses & Dissertations
The purpose of this study is to identify situational variables that may influence the effect of a manager's leadership on subordinate organizational citizenship behavior (OCB) in the Korean hotel industry; Data were collected from 107 managers and their 487 subordinates across a wide variety of different departments in the deluxe business hotels in Korea; Thirteen hypotheses were tested using a partial correlation coefficient test in multiple regression to examine the correlation between thirteen situational variables and five employee OCB dimensions. The test generally showed that selected characteristics of a manager, task, and organization either substitute or enhance a manager's leadership …