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An Investigation On The Impact Of Training On Employees' Perceptions Of Occupational Status And Self-Esteem In The Foodservice Industry, Keithen Adell Washington

UNLV Retrospective Theses & Dissertations

As the hospitality community continues to grow into a leading national economical force, it is imperative that the industry investigates perceptions of occupational status and find methods that positively change the negative perceptions of one of its most prevalent divisions, foodservice (Aarnio, 1999). Evaluating perceptions of internal occupational status has been an undeveloped link in this area of research. In order to address internal occupational status, this study looks at the impact of initial foodservice training on the perceptions of newcomers to the career field moderated by specific demographic variables. Examining how training changes perceptions of occupational status and self-esteem …