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Faculty of Commerce - Papers (Archive)

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A Template For Integrated Reporting, Indra Abeysekera Jan 2013

A Template For Integrated Reporting, Indra Abeysekera

Faculty of Commerce - Papers (Archive)

Purpose – This paper sets out to outline the concept of integrated reporting and to propose a template for integrated reporting in organisations.

Design/methodology/approach – The approach to the conceptual model is founded on concepts proposed on integrated reporting by the King Report on Governance for South Africa (King III), and the International Integrated Reporting Council in the U.K.

Findings – The integrated report should explain the story of reaching the organisation’s vision, underpinned by its values, enacted by management, monitored by governance, and using facets of resources relating to financial capital, intellectual capital, social capital, and environmental capital ...


Application Of The Task-Technology Fit Model To Structure And Evaluate The Adoption Of E-Books By Academics, John D'Ambra, Concepcion S. Wilson, Shahriar Akter Jan 2013

Application Of The Task-Technology Fit Model To Structure And Evaluate The Adoption Of E-Books By Academics, John D'Ambra, Concepcion S. Wilson, Shahriar Akter

Faculty of Commerce - Papers (Archive)

Increasingly, e-books are becoming alternatives to print books in academic libraries, thus providing opportunities to assess how well the use of e-books meets the requirements of academics. This study uses the task-technology fit (TTF) model to explore the interrelationships of e-books, the affordances offered by smart readers, the information needs of academics, and the "fit" of technology to tasks as well as performance. We propose that the adoption of e-books will be dependent on how academics perceive the fit of this new medium to the tasks they undertake as well as what added-value functionality is delivered by the information technology ...


Careers And Organisational Objectives: Managing Competing Interests In Cooperative Research Centres, Sam Garrett-Jones, Tim Turpin, Kieren Diment Jan 2013

Careers And Organisational Objectives: Managing Competing Interests In Cooperative Research Centres, Sam Garrett-Jones, Tim Turpin, Kieren Diment

Faculty of Commerce - Papers (Archive)

Research of potential socio-economic value is often conducted within cross-sector (government, university, business) centres. There has been growing interest among science policy researchers in seeking to understand the organizational dilemmas confronted in cross-sector research collaboration. While there is clearly a coalition of interests among partners engaged with collaborative research their broader organizational objectives and strategies may converge, diverge, or even compete. Yet little empirical evidence exists on (a) how individual researchers perceive the benefits of their participation, (b) how far the structures and functions of particular collaborative R&D centres coalesce around of researchers’ expectations and, (c) what problems arise ...


Metacapitalism Vs Healthcare, Sanja Pupovac, George M. Mickhail Jan 2013

Metacapitalism Vs Healthcare, Sanja Pupovac, George M. Mickhail

Faculty of Commerce - Papers (Archive)

The aim of this paper is to critically examine the effect of the MetaCapitalism strategy changes on Australian healthcare sector companies during the period 1989-2007, and to establish whether there is any relationship between those changes and any adverse corporate consequences, such as: corporate collapses, acquisitions, mergers, delisting from the ASX 200. The main rationale behind the MetaCapitalism strategy, is that by aggressively reducing physical assets, outsourcing production and downsizing of the workforce, then firms will become at the same time efficient and profitable through participating in this highly competitive technological era. However, this uninhibited pursuit of efficiency by corporations ...


Innovation And Economic Education: An Integration, Eduardo Pol Jan 2013

Innovation And Economic Education: An Integration, Eduardo Pol

Faculty of Commerce - Papers (Archive)

Almost everyone agrees on the importance of educating a broad spectrum of the public about economics and business. It has been suggested by experts in economic education that universities should place greater emphasis on economics as a general education. The present paper develops a proposal to integrate innovation into elementary economic education that business faculties might use to enrich their general economic education offerings. We believe the proposal can be implemented through the design of a new subject - which may be called the 'Creative Economy' - supported by a method of teaching and learning by successive approximations. The study of innovation ...


Does Health Capital Have Differential Effects On Economic Growth?, Arusha V. Cooray Jan 2013

Does Health Capital Have Differential Effects On Economic Growth?, Arusha V. Cooray

Faculty of Commerce - Papers (Archive)

Investigating the impact of health capital disaggregated by gender on economic growth in a sample of 210 countries over the 1990-2008 period, this study suggests that the influence of health capital across countries cannot be generalised. Results for the full sample indicate that health capital does not have a robust and significant effect on economic growth unless through their interactions with health expenditure and education. The results disaggregated by income group reveal that health capital has a positive robust influence on economic growth in high and upper middle income economies. In low and low middle income economies, health capital gains ...


Are Low-Skill Public Sector Workers Really Overpaid? A Quasi-Differenced Panel Data Analysis, Peter Siminski Jan 2013

Are Low-Skill Public Sector Workers Really Overpaid? A Quasi-Differenced Panel Data Analysis, Peter Siminski

Faculty of Commerce - Papers (Archive)

Public–private sectoral wage differentials have been studied extensively using quantile regression techniques. These typically find large public sector premiums at the bottom of the wage distribution. This may imply that low skill workers are ‘overpaid’, prompting concerns over efficiency. We note several other potential explanations for this result and explicitly test whether the premium varies with skill, using Australian data. We use a quasi-differenced Generalized Method of Moments (GMM) panel data model which has not been previously applied to this topic, internationally. Unlike other available methods, this technique identifies sectoral differences in returns to unobserved skill. It also facilitates ...


Validly Measuring Destination Image In Survey Studies, Sara Dolnicar, Bettina Grun Jan 2013

Validly Measuring Destination Image In Survey Studies, Sara Dolnicar, Bettina Grun

Faculty of Commerce - Papers (Archive)

Destination image is among the most frequently measured constructs in empirical survey research. Academic tourism researchers tend to use multi-category scales, often referring to them as "Likert scales," while industry typically uses "pickany" measures. But which leads to results that are more valid? Findings from a large-scale experimental study show that a "forced-choice full binary" format (where respondents have to tick "yes" and "no" for each destination-attribute combination) performs better than both current preferred formats in academic and applied studies.


Does The Interest Rate For Business Loans Respond Asymmetrically To Changes In The Cash Rate?, Abbas Valadkhani, Amir Arjomandi, Martin J. O'Brien Jan 2013

Does The Interest Rate For Business Loans Respond Asymmetrically To Changes In The Cash Rate?, Abbas Valadkhani, Amir Arjomandi, Martin J. O'Brien

Faculty of Commerce - Papers (Archive)

This article examines the dynamic relationship between the Reserve Bank of Australia's (RBA's) cash rate and the variable interest rate for lending to small businesses. The relationship is evaluated via an asymmetric GARCH model using monthly data spanning from August 1990 to October 2012. Our results show that a 1 percentage point increase in the cash rate results in an instantaneous 1.086 percentage point rise in the variable rate for small businesses, whereas an equivalent 1 percentage point cut only leads to a 0.862 percentage point fall with a delay of up to 2 months. This ...


Layoffs And Urban Poverty In The State-Owned Enterprise Communities In Shaanxi Province, China, Zhiming Cheng Jan 2012

Layoffs And Urban Poverty In The State-Owned Enterprise Communities In Shaanxi Province, China, Zhiming Cheng

Faculty of Commerce - Papers (Archive)

This paper applies a mixed methods approach that combines qualitative and quantitative methods to examine urban poverty in China’s state-owned enterprise communities where laid-off workers concentrate. A sequential explanatory model using interviews, Participatory Poverty Assessments and community household survey on textile and military industries in Shaanxi Province of northwestern China shows that low-income households suffered multidimensional disadvantages. Qualitative techniques have helped to reveal the hidden aspects of poverty while statistical tools have captured holistic information on the communities. These approaches together (Q-squared) consider both the outsiders’ and insiders’ views on the laid-off poor and benefit the making of effective ...


How To Use Qualitative Research To Design A Managerially Useful E-Service Questionnaire, John R. Rossiter Jan 2012

How To Use Qualitative Research To Design A Managerially Useful E-Service Questionnaire, John R. Rossiter

Faculty of Commerce - Papers (Archive)

E-service questionnaires must be content-aligned with the company or organization’s customer relationship management system (CRM). Four phases of qualitative research will ensure this alignment. The first phase is a qualitatively evaluative search of the practitioner literature on e-retailing, both B2B and B2C, and on CRM so as to capture evolving knowledge in both fields. The second phase is individual depth interviews (IDIs) with potential, current, and lapsed customers to map their e-interactive behavior and experiences. The third phase is dyadic depth interviews (DDIs) with the marketing manager and the website designer to fully understand the company’s current and ...


Role Of Remuneration Committee In Narrative Human Capital Disclosure, Indra Abeysekera Jan 2012

Role Of Remuneration Committee In Narrative Human Capital Disclosure, Indra Abeysekera

Faculty of Commerce - Papers (Archive)

This study empirically investigates whether independent directors on the remuneration committee influence narrative human capital disclosure (NAHCD) in firms where independent directors dominate the board composition. NAHCD is measured by frequency of occurrence, using latent content analysis in the annual reports of the top 30 listed firms on the Colombo Stock Exchange from 1998 to 2006. This study examines two attributes of corporate governance, controlling for other corporate governance attributes and firm-level attributes. The findings highlight the importance of considering a firm’s independent director involvement in the remuneration committee when determining NAHCD strategy.


How Coviewing Reduces The Effectiveness Of Tv Advertising, Steven Bellman, John R. Rossiter, Anika Schweda, Duane Varan Jan 2012

How Coviewing Reduces The Effectiveness Of Tv Advertising, Steven Bellman, John R. Rossiter, Anika Schweda, Duane Varan

Faculty of Commerce - Papers (Archive)

In the present study – a naturalistic laboratory experiment – coviewing of TV commercials reduced their effectiveness (delayed proven ad recall) from 63%, obtained by single viewers, to 43%, for both coviewers. During coviewing, the ‘mere presence of another’ apparently distracts each coviewer’s attention from the screen. The reduction in TV ads’ effectiveness due to coviewing is equivalent to the loss from channel-change zapping, which reduces ad recall to 45%. More deleterious but less prevalent modes of digital video recorder-enabled ad avoidance are skip-button zapping, which reduces recall to 35%, and moderately fast zipping (X 8 fast forward), which reduces ad ...


Informing Destination Recommender Systems Design And Evaluation Through Quantitative Research, Ulrike Gretzel, Yeong-Hyeon Hwang, Daniel Fesenmaier Jan 2012

Informing Destination Recommender Systems Design And Evaluation Through Quantitative Research, Ulrike Gretzel, Yeong-Hyeon Hwang, Daniel Fesenmaier

Faculty of Commerce - Papers (Archive)

Purpose - Destination recommender systems need to become truly human-centric in their design and functionality. This requires a profound understanding of human interactions with technology as well as human behavior related to information search and decision-making in the context of travel and tourism. This paper seeks to review relevant theories that can support the development and evaluation of destination recommender systems and to discuss how quantitative research can inform such theory building and testing. Design/methodology/approach - Based on a review of information search and decision-making literatures, a framework for the development of destination recommender systems is proposed and the implications ...


An Activity-Theory Analysis Of Corporate Wikis, Helen M. Hasan, Charmaine C. Pfaff Jan 2012

An Activity-Theory Analysis Of Corporate Wikis, Helen M. Hasan, Charmaine C. Pfaff

Faculty of Commerce - Papers (Archive)

Purpose: Wiki technologies, which are popular in social settings, are beginning to contribute to more flexible and participatory approaches to the exploitation of knowledge in corporate settings. Through the lens of activity theory, this paper aims to investigate contentious challenges to organizational activities that may be associated with the introduction of corporate wikis, in particular the potential democratization of knowledge work. Design/methodology/approach: From a study of several cases of corporate wiki adoption, this paper presents and interprets two representative cases sampled to provide more generalized results. Qualitative data were collected through semi-structured interviews and observation. The analysis followed ...


Towards The Development Of An Evaluation Questionnaire For Academic Conferences, Clifford Lewis, Gregory M. Kerr Jan 2012

Towards The Development Of An Evaluation Questionnaire For Academic Conferences, Clifford Lewis, Gregory M. Kerr

Faculty of Commerce - Papers (Archive)

Each year, academic conferences are held at destinations throughout the world. These conferences provide benefits to the host destination's economy as well as to the conference participants. Involving travel and accommodation, academic conferences can be classified as business tourism. Academics often have a range of conferences from which to choose. The conference experience therefore may be important in the decision to reattend or recommend a conference to other potential attendees. While many conference organizers distribute a "conference evaluation sheet" at the end of a conference, there is no evidence of a standardized questionnaire that evaluates the entire conference experience ...


Occupational Health And Safety Management In Organizations: A Review, Michael Zanko, Patrick Dawson Jan 2012

Occupational Health And Safety Management In Organizations: A Review, Michael Zanko, Patrick Dawson

Faculty of Commerce - Papers (Archive)

In examining the research literature on occupational health and safety (OHS), this paper argues that the growth in the number of specialists in OHS has resulted in an emphasis on policy and practice away from more scholastic concerns previously addressed by academics in the disciplines of psychology and sociology. A hiatus has occurred, and this is evidenced by the general absence of studies in management, even though OHS is increasingly seen as a key operational and strategic concern of business organizations. The authors call for OHS to be placed firmly on the research agenda of management scholars, and advocate the ...


A New Way Of Identifying Biomarkers In Biomedical Basic-Research Studies, Alexander Yassouridis, Tonia Ludwig, Axel Steiger, Friedrich Leisch Jan 2012

A New Way Of Identifying Biomarkers In Biomedical Basic-Research Studies, Alexander Yassouridis, Tonia Ludwig, Axel Steiger, Friedrich Leisch

Faculty of Commerce - Papers (Archive)

A simple, nonparametric and distribution free method was developed for quick identification of the most meaningful biomarkers among a number of candidates in complex biological phenomena, especially in relatively small samples. This method is independent of rigid model forms or other link functions. It may be applied both to metric and non-metric data as well as to independent or matched parallel samples. With this method identification of the most relevant biomarkers is not based on inferential methods; therefore, its application does not require corrections of the level of significance, even in cases of thousands of variables. Hence, the introduced method ...


Emergency Service Volunteers: A Comparison Of Age, Motives And Values, Julie E. Francis, Michael Jones Jan 2012

Emergency Service Volunteers: A Comparison Of Age, Motives And Values, Julie E. Francis, Michael Jones

Faculty of Commerce - Papers (Archive)

Understanding why volunteers join an emergency service and why they stay is critical to developing more effective recruitment and retention strategies. Subsequently, this study examines the roles of age, motivations and values in satisfaction among New Generation (aged below 35 years) and Traditional Generation (aged 35 years and above) volunteers. The research conducted an online survey of 252 State Emergency Service (SES) volunteers. The results indicate a mix of similarities and differences across the generations. First and foremost though, the primary reasons for joining and staying with the service are the same for both age groups - and those reasons revolve ...


"Pick-Any" Measures Contaminate Brand Image Studies, Sara Dolnicar, John R. Rossiter, Bettina Grun Jan 2012

"Pick-Any" Measures Contaminate Brand Image Studies, Sara Dolnicar, John R. Rossiter, Bettina Grun

Faculty of Commerce - Papers (Archive)

Brand image measures using the typical "pick-any" answer format have been shown to be unstable (Rungie et al., 2005). In the present study, we find that the poor stability results are mainly caused by the pick-any measure itself because it allows consumers to evade reporting true associations. Using a forced-choice binary measure, we find that stable brand attribute associations are in fact present with much higher incidence (70%), thus outperforming both the measures predominantly used in industry (pick-any, 41%) and academia (7-point scale measure, 59%). Under simulated optimal conditions the forced-choice binary measure leads to 90% stability of brand-attribute associations ...


Tell Me Who You Think You Are And I Tell You How You Travel : Exploring The Viability Of Market Segmentation By Means Of Travelers' Stated Personality: Insights From A Mature Market (Switzerland), Christian Laesser, Anita Zehrer Jan 2012

Tell Me Who You Think You Are And I Tell You How You Travel : Exploring The Viability Of Market Segmentation By Means Of Travelers' Stated Personality: Insights From A Mature Market (Switzerland), Christian Laesser, Anita Zehrer

Faculty of Commerce - Papers (Archive)

People travel to different destinations for different reasons. In this study, we investigate the viability of market segmentation by personal traits (based on and exemplified by Jungian's MBTI variables) of travelers from Switzerland, by performing a data-driven a posteriori segmentation by means of k-means clustering. To identify the segmentation power of personal traits, this analysis is complemented with a multiple discriminant analysis as well as a number of contingency tests to identify differences between the segments. We identified four clearly definable segments, which differ in terms of the psychographic traits of the segment members but also in terms of ...


Why Do Some Business Relationships Persist Despite Dissatisfaction? A Social Exchange Review, Venkata K. Yanamandram, Lesley White Jan 2012

Why Do Some Business Relationships Persist Despite Dissatisfaction? A Social Exchange Review, Venkata K. Yanamandram, Lesley White

Faculty of Commerce - Papers (Archive)

This paper reviews the relevant theories and marketing literature to develop a theoretical foundation for understanding the process and outcome of struggling business-to-business (B2B) customer relationships. Specifically, the paper provides a social exchange perspective of the factors that influence the likelihood of dissatisfied customers remaining in a present relationship by serving as deterrents to discontinuing the relationship. In doing so, the paper identifies the common features of, noteworthy differences among, and gaps in these theories. The paper also connects determinant factors to an outcome variable in order to explain what drives a customer in managing an unsatisfying business relationship, and ...


A Taxonomy Of Mobile Applications In Tourism, Heather Kennedy-Eden, Ulrike Gretzel Jan 2012

A Taxonomy Of Mobile Applications In Tourism, Heather Kennedy-Eden, Ulrike Gretzel

Faculty of Commerce - Papers (Archive)

The rapid growth in the use of smart phones and respective mobile applications has created new ways for the tourism industry to connect with their visitors while travelling. This paper proposes a taxonomy of mobile apps in tourism from two perspectives: a taxonomy on what services travel-related apps provide to the user and a taxonomy based on the level of customization the user has with the mobile application. The taxonomies provide insights into app development trends as well as gaps in the mobile app landscape. Understanding the opportunities currently provided by apps is also critical from a marketing perspective.


Migrant Remittances, Financial Sector Development And The Government Ownership Of Banks: Evidence From A Group Of Non-Oecd Economies, Arusha Cooray Jan 2012

Migrant Remittances, Financial Sector Development And The Government Ownership Of Banks: Evidence From A Group Of Non-Oecd Economies, Arusha Cooray

Faculty of Commerce - Papers (Archive)

This study investigates the influence of migrant remittances on two dimensions of the financial sector, namely, size and efficiency in a sample of 94 non-OECD economies. Evidence suggests that migrant remittances contribute to increasing the size and efficiency of the financial sector. The study, in addition, examines the impact of remittances on financial sector size and efficiency through their interaction with the government ownership of banks. The results suggest that remittances lead to larger increases in financial sector size in countries in which the government ownership of banks is lower, and increases in efficiency in countries in which the government ...


Stock Market And Gdp Growth Volatility Spillovers, Indika Karunanayake, Abbas Valadkhani, Martin O'Brien Jan 2012

Stock Market And Gdp Growth Volatility Spillovers, Indika Karunanayake, Abbas Valadkhani, Martin O'Brien

Faculty of Commerce - Papers (Archive)

This paper examines the interplay between stock market returns and GDP growth rates in four Anglo-Saxon economies located in three separate continents (namely, the US, the UK, Canada and Australia). We analyse the dynamics of cross-country volatility transmission across these countries by using quarterly data from 1959 to 2010 and a multivariate GARCH model. Country specific cross-mean spillovers from GDP growth to stock market returns exist only from the US growth towards its stock market, while country specific cross-mean spillovers from stock market returns towards GDP growth exist in both the US and Australia. The US economy influences all three ...


Continuance Of Mhealth Services At The Bottom Of The Pyramid: The Roles Of Service Quality And Trust, Shahriar Akter, Pradeep Ray, John D'Ambra Jan 2012

Continuance Of Mhealth Services At The Bottom Of The Pyramid: The Roles Of Service Quality And Trust, Shahriar Akter, Pradeep Ray, John D'Ambra

Faculty of Commerce - Papers (Archive)

Continued usage of information systems (or, IS continuance) has proven to be a critical success parameter for ICT implementation at the top of the global economic pyramid. However, there are few studies which have explored continued IS usage at the bottom of the economic pyramid (BOP) though it represents the majority of the world's population. To fill this knowledge gap, this study develops an mHealth continuance model at the BOP framing the impact of two post adoption expectation beliefs (i.e., perceived service quality and perceived trust). This study extends ECM (expectation confirmation model) perspective synthesizing the extant literature ...


Reconciling The Invisible Hand And Innovation, Eduardo Pol Jan 2012

Reconciling The Invisible Hand And Innovation, Eduardo Pol

Faculty of Commerce - Papers (Archive)

It is generally agreed that Adam Smith invoked the Invisible Hand to send the message to posterity that a free-market economy is the best form of economic organization. Strictly speaking, the Invisible Hand of Adam Smith is a conjecture about the virtues of a free-market economy. There are three claims in this paper concerning the interpretation of the Invisible Hand conjecture. First, the neoclassical interpretation engenders a conceptual confusion -identified here as the 'double paradox' of the Invisible Hand. Second, the interpretation of Adam Smith's conjecture on the beneficial effects of the free-market economy cannot -and should not- be ...


Tourist-Activated Networks: Implications For Dynamic Bundling And En Route Recommendations, Florian Zach, Ulrike Gretzel Jan 2012

Tourist-Activated Networks: Implications For Dynamic Bundling And En Route Recommendations, Florian Zach, Ulrike Gretzel

Faculty of Commerce - Papers (Archive)

This article discusses tourist-activated networks as a concept to inform technological applications supporting dynamic bundling and en route recommendations. Empirical data were collected from travelers who visited a regional destination in the US and then analyzed with respect to its network stmcture. The results indicate that the tourist-activated network for the destination is rather sparse and that there are clearly differences in core and peripheral nodes. The findings illustrate the stmcture of a tourist-activated network and provide implications for technology design and tourism marketing.


Reply To "Response: Board Composition And Firm Performance: Evidence From Bangladesh - A Sceptical View", Afzalur Rashid, Anura De Zoysa, Sudhir Lodh, Kathleen Rudkin Jan 2012

Reply To "Response: Board Composition And Firm Performance: Evidence From Bangladesh - A Sceptical View", Afzalur Rashid, Anura De Zoysa, Sudhir Lodh, Kathleen Rudkin

Faculty of Commerce - Papers (Archive)

This paper replies to Chowdhury’s (2010) response to the paper "Board Composition and Firm Performance: Evidence from Bangladesh" (2010). It challenges the strength of the criticisms, arguing that the factors discussed in Chowdhury (2010) do not necessarily impair the outcome of the research. The authors elucidate issues raised, and in so doing, reproduce the results incorporating the commentator’s suggestions


Emotional Branding Pays Off: How Brands Meet Share Of Requirements Through Bonding, Companionship, And Love, John Rossiter, Steven Bellman Jan 2012

Emotional Branding Pays Off: How Brands Meet Share Of Requirements Through Bonding, Companionship, And Love, John Rossiter, Steven Bellman

Faculty of Commerce - Papers (Archive)

Emotional branding is defined here as the consumer’s attachment of a strong, specific, usage-relevant emotion—such as Bonding, Companionship, or Love—to the brand. The present large-scale survey of buyers of frequently purchased consumer products finds that, for such products, full-strength emotional branding is attained among, at most, only about 25 per cent of the brand’s buyers but that, if attained, it pays off massively in terms of personal share of purchases. Emotional branding may well be more widely effective for high involvement, positively motivated products (not surveyed here). It seems that advertising can generate the expectancy of ...