Digital Commons Network^™

Leadership, Satisfaction, Commitment, And Turnover Intention In The United Arab Emirates Public Sector, Mohammed Humaid Aljanahi

Dissertations

This study sheds light on the Abu Dhabi Public School employee’s perception, transformational, and transactional leadership style and their nuanced effects on satisfaction, commitment, and turnover intention. The study found that transformational leadership increased satisfaction and commitment, and decreased turnover intention. Also, diverging from theoretical expectation, only some aspects of transactional leadership such as passive management by expectation had a decreased satisfaction, and increased turnover intention. Moreover, the study proved that to an extent western instruments, such as the MLQ (Bass & Avolio, 2004), TCM (Allen & Meyer, 2004), and MSQ (Weiss, Dawis, England, & Lofquist, 1967), do work in …

Banking Supervisory And Regulatory Policy In Developing Countries: An Analysis Of Determinants And Impacts, Nanda Ayu Wijayanti

Dissertations

A decade after the Great Recession in 2007/2008, many developing countries are still struggling to devise appropriate policy actions that enhance banking supervision and regulation and help mitigate large-scale crises in the future. This uncertainty has also left lingering impacts on economic growth, especially in developing countries that have weak institutional mechanisms. This study examines how banking supervision and regulatory reforms are determined in the cross-national context of advanced and developing countries. Using time series, cross-sectional data on 180 countries over a period of 12 years (1999-2011), the purpose is to explore the roles of exposure of financial crisis, trade …

Governance And Economic Growth In The Arab World: Evidence From Panel Data Analysis, Adel H. Aladlani

Dissertations

Economic growth has been volatile and slow in the Arab World during the last two decades. Arguing that good governance is a precondition to vibrant economic systems and growth, comparative researchers and development policy practitioners view such a slowdown in growth in the Arab World to be triggered by weak governance performance. This cross-national study examines the relationship between governance and economic growth in the Arab World, which includes 22 member-states of the League of Arab States, over the period 1996-2017. By using World Bank data, governance is operationalized through voice and accountability (VA), political stability and absence of violence …

Are We Globalized? Transformative Education And Internationalization Within Naspaa Programs, Li Cheng

Dissertations

In a globalized world, curriculum internationalization is gradually becoming important to higher education institutions. The importance of teaching and learning with a global perspective has been addressed in public service education. In particular, the purpose of having a global perspective in public service education is to broaden the knowledge, open the mind, and guide the future actions of public service students. Transformative learning theory has been developed over the past three decades to study the transformation of people’s perspectives and actions through learning experiences. The primary goal of this study is to understand the efforts that American public service programs …

Assessing The Cost, Quality, And Effectiveness Of Local Government Training Methodologies, Michael Dean Norman

Dissertations

Two significant factors are present in our current environment: constrained resources and increased globalization. Training is widely recognized as an imperative to increasing productivity, improving economic conditions, and exploiting global opportunities. But what is the most effective learning modality that should be applied in an environment of constrained resources and increased globalization? This study examines that question by comparing, contrasting, and analyzing the advantages and disadvantages of traditional learning vs. e-learning in local government organizations. The variables used in the analysis are cost, quality, and effectiveness.

The results indicated that there are several factors in the analysis of the advantages …

A Pilot Study: Identifying The Characteristics Of Postsecondary Offices Of Disability Services Associated With High Graduation Rates, Tiffany B. White

Dissertations

Students with disabilities are entering postsecondary education at higher rates than ever before, but they are graduating at lower rates than their peers without disabilities. The Americans with Disabilities Act and Section 504 of the Rehabilitation Act have made it possible for students with disabilities to avail themselves of services in higher education to maximize their potential. To implement laws and provide equal access to students with disclosed disabilities (SWDD), many higher education institutions use central offices to serve students with disabilities. The survey in this study collects information from disability office directors regarding services provided and office characteristics.

The …

Improving Evaluation In Nonprofit Organizations: A Study Of How Evaluation Requests For Proposals Are Developed, Responded To, And Fulfilled, Nakia S. Matthews

Dissertations

It is often necessary for nonprofit organizations (NPOs) to formulate a Request for Proposal (RFP) to procure essential contracted services. This is most common when seeking the services of an external evaluator. Since most NPOs do not have internal evaluation staff, developing an appropriate RFP can be quite challenging. With limited literature and resources to guide NPOs on how to prepare RFPs, the process for procuring qualified evaluators can be even more daunting. This lack of resources and supports can lead to insufficient or incomplete RFPs, subsequently narrowing the pool of qualified potential bidders and reducing the extent to which …

National Quality Awards In Healthcare And Actual Quality In U.S. Hospitals, Beth M. Beaudin-Seiler

Dissertations

This study examined performance outcome data from the Medicare Compare Hospital database for differences in performance between national award-winning hospitals and non-national award-winning hospitals. Specific variables examined were related to clinical care and were identified in literature as well as professional medical associations and societies as being quality indicators. National award-winning hospitals were defined as those having received the Malcolm Baldrige Quality Award in Healthcare or the Healthgrades Distinguished Hospital for Clinical Excellence. The characteristics of highly reliable organizations were also used to align the indicators of excellence for Malcolm Baldrige and Healthgrades recipients. Finally, a closer examination of data …

From Altruism To Investment: Venture Philanthropy And Its Impact On Shared Governance At Liberal Arts Colleges, Joshua D. Merchant

Dissertations

Competition for philanthropic dollars has escalated in recent years, particularly in higher education. A new type of charitable giving – venture philanthropy – has emerged and is impacting both educational policy and practice. Venture philanthropy involves donors using business models, championed practices of venture capitalists, and decision making procedures to drive their philanthropy and ongoing engagement with organizations they support.

Venture philanthropy has the potential to improve the financial vitality of colleges and universities. However, it also poses significant questions to the academy as more colleges and universities engage with donors who embrace its tenets. The primary research question seeks …

A Study On Generic Prescription Substitution Policy As A Cost Containment Approach For Michigan’S Medicaid System, Khandaker Nayeemul Islam

Dissertations

Increasing health care costs have made management of Medicaid services to provide low-income families through Medicaid programs critical in the recent times. The number of Medicaid beneficiaries in Michigan has increased over the years mainly due to the downsizing of auto sectors. Currently, states spend almost 16% of their budget for Medicaid, making it the second largest item in the budget for most (Kaiser Foundation, 2010). Prescription drugs are a significant part of Michigan’s Medicaid costs. Higher costs caused a tremendous fiscal burden on Michigan in administering the program and providing prescription drugs for its patients. Michigan has implemented several …

Using Multi-Objective Value Estimation To Support Predictive Analytics For Human Service Project Management, David D. Wingard

Dissertations

Human service organizations need outcome measurement approaches that support project management for efficiency and effectiveness. While, in recent years, human services have increased their capacity to manage data and measure outcomes empirically, several barriers remain. First, current outcome measurement practices are not designed to effectively support the management of human services programs for maximum efficiency and effectiveness. Second, human services organizations need a methodology to manage programs to identified outcomes. This dissertation explored meaningful solutions to both issues. In Paper 1 (Chapter II), this dissertation assessed strengths and limitations of current outcome evaluation approaches and suggested an innovative application of …

Citizen-Informed Performance Measurement And Reporting In Local Government: Key Factors For Effective Democratic Governance, Eileen L. Pierce

Dissertations

Citizen engagement and performance measurement are concepts inherently in conflict with each other. Local government values citizen input and good governance. Simultaneously, the pressure of local government to be efficient and effective utilizing managerial techniques common in the private sector is intense. Due to challenges associated with the integration of performance measurement and active citizen involvement, initiatives in this area are sparse.

This study, using a mixed methods analysis, explored the research questions through examination of thirty-six units of local government that participated in the Alfred P. Sloan Foundation‘s Government Trailblazer Program. This program provided a unique opportunity for exploratory …

Exploring Collaborative Governance: Case Studies Of Disruptions In Coastal Zone Management Collaborations And Resulting Effects Upon The Collaborations And Outcomes, Roselyn Zator

Dissertations

This study examined disruptions in collaborative governance in four state coastal zone management commissions or councils in California, North Carolina, Rhode Island, and South Carolina. The comparative case study used qualitative analysis of pre- and post- disruption conditions. The disruption was defined as a chain of events that started with a loss or diminished level of public trust in the decision-making of the commission or council. The loss of public trust led to changes in the external environment meta-variable (political action) that affected (disrupted) the institutional design and relationship dynamics meta-variables of the commissions or councils.

To better understand the …

Mainstreaming Evaluation: Four Case Studies Of Systematic Evaluation Integrated Into Organizational Culture And Practices, Amy M. Gullickson

Dissertations

Following a literature review, a researcher generated a descriptive theory of evaluation mainstreaming, the integration of systematic evaluation into the culture, systems, and job responsibilities of organizations. She then explored the validity and generalizability of the theory in the National Science Foundation’s grant-funded Advanced Technological Education Program using mixed methods research. Four centers were chosen based on quantitative survey responses which suggested that the organizations were likely to be mainstreaming evaluation. For each center, the researcher conducted a site visit, interviews, and document review to understand (i) the processes by and extent to which evaluation became part of everyday operations; …

Coping With Disaster: Lessons Learned From Executive Directors Of Nonprofit Organizations (Npos) On New Orleans Following Hurricane Katrina, Steven L. Smith

Dissertations

This dissertation explores the issues and challenges that nonprofit organizations (NPOs) contend with as a consequence of a large-scale disaster, in this case, the Hurricane Katrina disaster in 2005. Through interviews with 10 executive directors of small and medium-size nonprofit, community-based NPOs in New Orleans, this study examines how their organizations coped with the consequences of the storm and the devastating aftermath. The critical issues and coping strategies the executives identified, and the lessons they learned offer insights into (a) nonprofit organizational responses to a catastrophic event, and (b) executive leadership that helped the nonprofit to survive.

This research project …

Metaevaluation By Formal Evaluation Theory Of Aid Evaluation Work, Ryoh Sasaki

Dissertations

This document describes the metaevaluation of aid evaluation reports generated in a single fiscal year (FY 2004). Sample reports (n=102) were chosen basically by stratified random sampling from the pool of evaluation reports (N=1034). The pool consists of ex post evaluation reports (and some extensive midterm and termination evaluation reports) obtained from Web sites.

The Key Aid Evaluation Checklist (KAEC) was developed based on the well-known Key Evaluation Checklist (KEC) (Scriven, 2005, 2006). A supplemental checklist, Subdimensional Checklist (SDC) was also applied for the metaevaluation.

A key conclusion of this metaevaluation is this: Quality of the current aid evaluation reports …

Evaluating Organizational Effectiveness, Wesley A. Martz

Dissertations

If organizations are to survive and achieve long-run viability, they must be effective. Yet organizational effectiveness evaluation has been limited by a variety of factors--especially the ambiguity surrounding the concept of organizational effectiveness itself. The long-established approaches used by organizational theorists to define organizational effectiveness have emphasized different perspectives with respect to the organization type and degrees of importance of the various constituency groups comprising the organization. Moreover, definitions of the organization and organizational effectiveness have focused primarily on the dissimilarities among organizations and their constituencies, conceding efforts to identify commonalities . This has led to increased fragmentation of the …

Sustainability Evaluation: Development And Validation Of An Evaluation Checklist, Daniela C. Schroeter

Dissertations

Sustainability permeates many levels of human activity. Interest in sustainability is grounded primarily in the sustainable development field which is concerned with the survival of humans on planet earth, and with the growing demands of meeting people's long-term needs. In the North American evaluation literature, however, sustainability is primarily thought of in terms of continuing program activity beyond initial funding cycles via diversification of funding streams or institutionalization.

Two distinct perspectives for evaluating sustainability were identified. The first is concerned with micro-level issues related to the continuation of programs, policies, and other types of human action. The second is a …

Collective Bargaining In Public Schools: Superintendents' Perspective, Kyle W. Mayer

Dissertations

The purpose of this study was to explore how selected superintendents are experiencing the collective bargaining process. Exploration included an examination of the various roles that selected superintendents have played in the collective bargaining process within rural and suburban school districts in Michigan.

Furthermore, exploration included thematic areas of greatest challenges facing superintendents in recent collective bargaining negotiations. Particular emphasis was given to the style of collective bargaining environment that superintendents reported as most conducive to successful contract negotiations. In addition, the rising cost of health care benefits was a significant point of emphasis within this study.

Twenty-six superintendents from …

Legislative Program Evaluation Conducted By State Legislatures In The United States, John S. Risley

Dissertations

This study examines how U.S. state legislative staffs conduct evaluations. The study addresses the ubiquity of state legislative program evaluation (LPE) units, the standards those units follow, the recommendations that LPE reports proffer, and the quality of the reports on several criteria. The study also addresses the feasibility of using metaevaluation to evaluate a large number of reports using solely the information contained in the reports.

The study uses metaevaluation criteria developed by combining aspects of, primarily, the Generally Accepted Government Auditing Standards (GAGAS) for performance audits, the Joint Committee's Program Evaluation Standards (PES), and, secondarily, Scriven's Key Evaluation Checklist. …

Evaluating The Effectiveness And Benefit-Cost Of Michigan Background Check Program Using Crime Opportunity Theory, Judith Brown Clarke

Dissertations

Elderly persons in long-term care settings are exceptionally vulnerable to abuse, neglect, and exploitation necessitating special protective measures by criminal justice, social services, and health care agencies. In 2006, 28.6% of Michigan households with a family member in long-term care reported that person having experienced one or more forms of abuse including physical, caretaking, verbal, emotional, neglect, sexual, and exploitation (Post, 2006). Criminal justice agencies were scrambling to identify programs aimed at reducing elder abuse in long-term care. Michigan was selected as one of seven states designated as a federal pilot test site. As a result, the Michigan Background Check …

Perceived Organizational Support And Ethical Work Climates As Predictors Of Turnover Intention Of Licensed Nurses In Skilled Nursing Facilities, Anna A. Filipova

Dissertations

The purpose of this study was twofold: (1) to replicate Victor and Cullen's (1987; 1988) studies to confirm whether ethical climates (ECs) arise in skilled nursing facilities (SNFs), and whether organizations and groups within organizations have identifiable ECs; and (2) to test a model that examines the effects of ECs and perceived organizational support (POS) on licensed nurses' turnover intention (TOI) through job satisfaction (JS) and organizational commitment (OC).

A cross-sectional survey design was implemented. Three hundred and fifty nine freestanding SNFs were selected in a midwestern state. While a total of 110 facilities (31%) agreed to participate, responses were …

Nongovernmental Program Replication And Implementation: What Can Community-Based Programs To Support The Uninsured Learn From Other Communities?, Raymond J. Higbea

Dissertations

This research study evaluated the replication and implementation of Project Access (a nongovernmental, structured program providing physician and health care services to the working-poor) in Grand Rapids, Michigan. A mixed methodological approach was used and included quantitative and qualitative methodologies. The qualitative method used was a self-administered mailed survey of all Project Access enrollees. This survey evaluated the enrollee's perceived health and lifestyle function, access to physician services, access and adherence to prescribed medication regimen, and barriers to physician services during the year pre- and post-enrollment in Project Access. The survey also evaluated the amount enrollees were able or willing …

The Cover-Up Is More Damaging Than The Sin: Sexual Scandals At The Cabinet And Sub-Cabinet Levels, Craig Korpela

Dissertations

Based on the sexual scandals of Alexander Hamilton, John Eaton, Sumner Welles, and the recently concluded investigation of Henry Cisneros, this research provides an initial, and subsequently revised, set of phases and factors that describe sex scandals of Cabinet and sub-Cabinet secretaries. Garnered from these historical cases and other scandal literature are factors that impact the development of a sex scandal. Presidential support, traits of the indiscretion, relationships between executives, public opinion, legal matters, Congressional oversight, and efforts to cover-up a sexual affair are just a few of the factors that could impact the tenure of an appointee.

A Heuristic Study Of The Decision To Privatize Local Government Service, David L. Rich

Dissertations

The purpose of this research is to explore the nature of local government decision making. Six Michigan cities, selected from respondents to an International City/County Management Association (ICMA) privatization survey, are the basis of this multi-case study examining the decision to privatize public services.

Classical decision-making theory is used to identify six foundational elements from which to analyze the privatization decision: (1) identification of theproblem(s) that triggered the decision to consider privatization; (2) the solutions considered; (3) the processes or mechanisms used to make the decision; (4)the environment in which the decision was made; (5) the identification of the key …

Electronic Government Accessibility For People With Blindness Or Low Vision Who Utilize Assistive Computer Technology, Robert J. Sobie

Dissertations

Citizen access to electronic government information and services continues to enjoy an expansionary phase in local government. This expansionary phase holds a prominent place in service delivery strategic planning as governments address on-going operational challenges caused by increased fiscal pressures and greater accountability to the citizenry for their actions. Since the advent of the World Wide Web, in the mid 1990s, static information and interactive applications are available on government websites to facilitate information dissemination and citizen interaction.

The presence of electronically delivered information and services may not address the accessibility needs of people with blindness or low vision who …

Providing Uninsured Adults With Free Or Low-Cost Primary Care: Does It Influence Their Use Of Hospital Emergency Departments?, Anne G. Zahradnik

Dissertations

This study analyzes one component of the health care safety net to determine whether or not being enrolled in a free or low-cost primary care physician access program subsequently affects emergency room utilization by uninsured adults ages 18 through 64. Those individual decisions are analyzed from both public goods and rational choice schemas. Additionally, physician access programs of different formats (a low-cost physician referral program and a freewalk-in clinic) are analyzed and compared for relative effectiveness. The study is a quantitative analysis of more than 40,000 individual patient records rather than relying on qualitative patient recall or on analyzing broad …

Implementing Community Policing Successfully: An Analysis Of The Degree Of Police Engagement With The Philosophy And Practice Of Community Policing, Robert G. Muladore

Dissertations

The police community in the United States began to adopt the philosophy of community policing in the early 1970s as a solution to rising crime rates. Since that time a great many police departments have officially stated that they have embraced and practice this concept. When later studies began to question theeffectiveness of community policing in reducing crime rates, measures such as reduction of citizens' fear of crime and citizen's attitudes toward policebecame the secondary measures of success of this philosophy. Few comprehensive studies have specifically looked at the degree of congruence betweenpolice agency adoption of the community policing philosophy …

An Empirical Study Of Fiscal Decentralization Of Local Governments In China, Jianfeng Wang

Dissertations

The world is experiencing dramatic fiscal reconstruction in the socialist and (former) socialist countries and of continuing and fascinating evolution of government structure elsewhere. Being one of the fastest growing economies over the past nearly three decades, China seems deeply embracing this global mantra of power devolution in her effort to energize local economy that was suffocated in the highly constricted state-planning system. The literature of the Chinese central-local studies suggests that fiscal decentralization from the central government to provincial governments is a key institutional factor to explain Chinese economic success. However, the literature misses various lower levels of government …

The One-Stop Permit And Plan Review Center: Three Case Studies, Kenneth John Schilling

Dissertations

This study provides a detailed description of the one-stop permit and plan review center, an organizational innovation that is being introduced in numerous U.S. cities to improve governmental performance. The change represents a streamlining of local development review and code compliance functions.

Utilizing a qualitative methodology, the research records this one-stop application's diversity of form, contrasts it with the system it replaces, explores therationale and process that led to its adoption, and enumerates its useful features. The research is based on case studies of three Midwestern cities of comparable size: Grand Rapids, Michigan; Dayton, Ohio; and Des Moines, Iowa.

On …