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The Role Of Intensity Of Facebook Usage In Social Capital Development: An Example With Arab Students, Kathy Ning Shen, Shahper Vodanovich, Mohamed Khalifa
The Role Of Intensity Of Facebook Usage In Social Capital Development: An Example With Arab Students, Kathy Ning Shen, Shahper Vodanovich, Mohamed Khalifa
University of Wollongong in Dubai - Papers
This study extends prior literature on social networking sites, e.g., Facebook, to an under researched context, Arab countries. In particular, this research compares the Arab and non-Arab youth in the UAE in terms of motivations, intensity of Facebook usage and their social capital development. With a survey study involving 123 students in the UAE, the results suggest that the need for socialization is a driving force for intensity of Facebook usage among the youth in the UAE, implying that the driving forces of Facebook usage are regional specific. Moreover, intensity of Facebook usage contributes more to bonding social capital rather …
The Development Of A Service Delivery Improvement Model For The Malaysian Hotel Sector: A Focus On The Developing, Formulating, Synthesising And Refinement Of A New Model, G Barry O'Mahony, Johanudin Lahap, James F. Sillitoe
The Development Of A Service Delivery Improvement Model For The Malaysian Hotel Sector: A Focus On The Developing, Formulating, Synthesising And Refinement Of A New Model, G Barry O'Mahony, Johanudin Lahap, James F. Sillitoe
University of Wollongong in Dubai - Papers
The hospitality and tourism industry makes a significant contribution to the economic development of many countries with some being reliant on tourism as a major catalyst for growth and development. This is the case in Malaysia where the tourism industry has been hosting large numbers of tourists arriving for business or vacation purposes as well as transient passengers en-route to other destinations. Indeed in 2009, the hospitality and tourism sector contributed RM26.6 billion towards the Malaysia Gross Domestic Product (GDP) and it was ranked second, after the manufacturing sector, in terms of overall economic contribution (Ministry ofFinance/Central Bank of Malaysia, …
Green Product Development - Customers And Producers Reflection, Matjaz Maletic, Damjan Maletic, Bostjan Gomiscek
Green Product Development - Customers And Producers Reflection, Matjaz Maletic, Damjan Maletic, Bostjan Gomiscek
University of Wollongong in Dubai - Papers
This paper intends to provide a better understanding of environmentally friendly design concerning various aspects, including customers' and producers' perspectives. The results of the research study conducted in Slovenia provide an important link between customers and producers view considering green products. The customers appear to recognize the importance of environmental concerns regarding green product development, even though their main purchase-decision criteria are: their needs, quality and price. This applies that in order for green product to succeed, product characteristics should be in a balance with quality (and consequently customer's need) and environmental protection. The results also highlight the different views …
Development Of New Product/Process Development Procedure For Smes, Mateja Karnicar Senk, Peter Metlikovic, Matjaz Maletic, Bostjan Gomiscek
Development Of New Product/Process Development Procedure For Smes, Mateja Karnicar Senk, Peter Metlikovic, Matjaz Maletic, Bostjan Gomiscek
University of Wollongong in Dubai - Papers
The result of our research is a developed and implemented set of activities for new process or product development (NPD procedure) for SMEs environment in the plastic processing industry, which enables the production of products and services with a high value added. The developed NPD procedure consists of five consecutive and overlapping steps: attracting orders, designing a project, developing a product, developing a process and zero production series. Each distinct step is further divided into sub-activities supported by adequate methods and managed in an information system. Investigated and included were three different methodologies use for NPD procedure in the automotive …
Sustainable Development Through Green Marketing: The Industry Perspective, Ravindra Saxena, Pradeep K. Khandelwal
Sustainable Development Through Green Marketing: The Industry Perspective, Ravindra Saxena, Pradeep K. Khandelwal
University of Wollongong in Dubai - Papers
No abstract provided.
Towards A Model Of Relationship Development For Hospitality Practice, Vanida Sophonsiri, G Barry O'Mahony, James F. Sillitoe
Towards A Model Of Relationship Development For Hospitality Practice, Vanida Sophonsiri, G Barry O'Mahony, James F. Sillitoe
University of Wollongong in Dubai - Papers
An emphasis on customer loyalty within the service sector has led to the development of the relationship marketing paradigm. Whilst relationships between buyers and sellers are complex, there are multiple models proffered by academics that contribute to an understanding of the determinants of relationship development. This article reviews previous studies explaining how developing customer loyalty was initially linked to customer satisfaction, but is now firmly focussed on developing relationships with customers. Through an examination of a series of relationship development models, the article identifies the antecedents of relationship development and discusses each in terms of its suitability for hospitality provision. …
Online Consumer Retention: Development Of New Habits, Mohamed Khalifa, Vanessa Liu
Online Consumer Retention: Development Of New Habits, Mohamed Khalifa, Vanessa Liu
University of Wollongong in Dubai - Papers
Prior research on online behaviour continuance modeled satisfaction and perceived usefulness as the only determinants of continued adoption, overlooking the important role of habit. We therefore extend the previous models to include online shopping habit as a moderator of the relationship between online shopping satisfaction and online repurchase intention. Most prior studies conceptualized habit as experience, providing little evidence on the distinction between these two constructs. To clarify this confusion, we compare the conceptualization and the effects of habit and experience on repurchase intention. The empirical results show that the inclusion of the moderating effects of both habit and experience …