Digital Commons Network^™

Lion Or Mouse? The Circus Worlds Of Salman Rushdie And Peter Carey, Paul Sharrad

Faculty of Arts - Papers (Archive)

A reading of Rushdie's 'Shalimar the Clown' and Carey's 'The Unusual Life of Tristram Smith' as fictional uses of the circus, dramatising the writer's role and allegorising political dynamics of terrorism and postcolonial liberation.

Convicts, Call Centres And Cochin Kangaroos: South Asian Globalising Of The Australian Imagination., Paul Sharrad

Faculty of Arts - Papers (Archive)

This paper considers a history of imaginative links between Australia and India, offering readings of Suneeta Perez da Costa's 'Homework' and Christopher Cyrill's 'The Tributaries of the Ganges'.

Job Quality In Call Centres: Key Issues, Insights And Gaps In The Literature, Zeenobiyah N. Hannif

Faculty of Commerce - Papers (Archive)

The number of call centres has increased rapidly over the last decade as technological advancements have increased the geographical reach and potential applicability of call centre operations to a wide variety of industries and business functions. These developments have been followed closely by an influx of research on various aspects of call centre operations. Issues associated with job quality have arisen from various call centre studies, often incidentally as researchers examine other facets of call centres and their functioning’s. However, there is yet to be a study that deliberately and systematically examines job quality in this context, despite it being …

In Whose Name? Mapping Voice And Vision In A Critical Examination Of Literature On Literacy In The Lower Primary School Years, Pauline J. Harris, Lisa K. Kervin

Faculty of Education - Papers (Archive)

This paper presents the outcomes of a critical analysis of journal art icles, government reports and agendas on l iteracy in lower Primary classrooms. While different voices and perspectives clearly emerge, our concern is not engaging with or promoting par ticular viewpoints and agendas per se. Rather, this paper moves beyond debate to focus on mapping these voices onto the kinds of literacy/ies they characterise, the instructional practices they port ray, the research frameworks they ut ilise, the issues they art iculate, the groups they represent, the venues in which they are heard, the audiences to which they speak, and …

Towards An Organizational Model Of Occupational Health And Safety Management: A Review Of The Literature, Michael Zanko, Scott Burrows

Faculty of Commerce - Papers (Archive)

The enormous, tragic and largely unnoticed problem of workplace injuries and deaths continues to beset countries around the globe. Tripartite regulatory approaches to address the issues involved often place primary responsibility on employers’ management of health and safety (OHS) at the workplace. This paper seeks to ascertain how OHS management at the organizational level has been treated in the research literature.

A review of thirteen leading management journals from 1994 to 2005 was conspicuous by the absence of interest in OHS management as the subject or field of study. An examination of six leading HRM journals over the same timeframe …