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University of Wollongong

Faculty of Business - Papers (Archive)

2014

Management

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Attribution Theory: Untangling The Relationship Between Management And Workers, Irit Alony Jan 2014

Attribution Theory: Untangling The Relationship Between Management And Workers, Irit Alony

Faculty of Business - Papers (Archive)

Attribution theory deals with how and why people form an opinion about the reasons for an event or observation (Winkler 2010). This theory is based on the idea that perception is the foundation of human understanding, sensemaking, and behaviour. This theory claims that people develop explanations for the behaviours of others, similarly to how scientists try to understand the world. The theory asserts that people's opinions are formed based on how they perceive the behaviour and the reality surrounding it. This explanation, the attribution, is based on how the observing person perceives a cause for the actor's behaviour.


Human Resource Management In Multinational Companies, Anne Cox Jan 2014

Human Resource Management In Multinational Companies, Anne Cox

Faculty of Business - Papers (Archive)

Globalisation has provoked some interesting speculation on the part of enthusiasts about a 'globalised economy' in which distinct national economies are subsumed into region-states and companies follow the same set of 'best practices', adopt a convergent model of organisation that leads to a process of homogenisation in their behaviour and a deterioration of national management models (Rowley & Benson 2002; Bartlett & Goshal 1989). On the other hand, nationalists point out that, for the time being, the world economy is still fundamentally characterised by exchanges between relatively distinct national economies, in which many outcomes, such as the competitive performance of …


The Perceived Impact Of The Agile Development And Project Management Method Scrum On Information Systems And Software Development Productivity, Karlheinz Kautz, Thomas Heide Johansen, Andreas Uldahl Jan 2014

The Perceived Impact Of The Agile Development And Project Management Method Scrum On Information Systems And Software Development Productivity, Karlheinz Kautz, Thomas Heide Johansen, Andreas Uldahl

Faculty of Business - Papers (Archive)

This research contributes to the body of knowledge in information systems development (ISD) with an empirical investigation in form of a case study that demonstrates the positive impact of the agile development and project management method Scrum on information systems and software development productivity and it provides a useful operationalization of the concept through seven identified indicators for productivity. Despite the fact that the case unit had challenges with the use of Scrum, the indicators identified the areas where the company had managed to exploit the potential of Scrum and its practices with regard to increasing productivity. The research results …


The Impact Of Ict, Workplace Relationships And Management Styles On The Quality Of Work Life: Insights From The Call Centre Front Line, Zeenobiyah Nadiyah Hannif, Anne Cox, Shamika Fernando Jan 2014

The Impact Of Ict, Workplace Relationships And Management Styles On The Quality Of Work Life: Insights From The Call Centre Front Line, Zeenobiyah Nadiyah Hannif, Anne Cox, Shamika Fernando

Faculty of Business - Papers (Archive)

Using a case study approach, this paper investigates how workplace relationships, management styles and information and communication technologies (ICT) shape and influence the quality of work life (QWL) in two Australian call centres: Govtcall and Marketplus. In many ways, call centres epitomise the shift towards technology-based work, with ICT defining and dictating both the work process and the management of performance. While call centres now represent a critical element of the business cycle of many organisations, the use of ICT in the work process has led to the emergence of various job quality issues. This paper argues that workplace relationships …


Learning And Study Strategies Affecting The Performance Of Undergraduate Management Accounting Students In An Australian University, Anura De Zoysa, Palli Mulla K A Chandrakumara, Kathleen Rudkin Jan 2014

Learning And Study Strategies Affecting The Performance Of Undergraduate Management Accounting Students In An Australian University, Anura De Zoysa, Palli Mulla K A Chandrakumara, Kathleen Rudkin

Faculty of Business - Papers (Archive)

This study examines the relationship between the academic performance of second year management accounting students at an Australian 'red brick' university and the respective individual learning and study strategies adopted by them in their studies of management accounting. A sample size of one hundred and eighteen valid responses comprises the data for this study. The respondents completed the Learning and Study Strategies Inventory (LASSI). The results demonstrate that learning and study strategies of low and high performing groups differed significantly in six out of ten aspects that were examined, namely: anxiety; attitude; information processing; motivation; the ability to select main …


Creating Business Value Through Agile Project Management And Information Systems Development: The Perceived Impact Of Scrum, Karlheinz Kautz, Thomas H. Johansen, Andreas Uldahl Jan 2014

Creating Business Value Through Agile Project Management And Information Systems Development: The Perceived Impact Of Scrum, Karlheinz Kautz, Thomas H. Johansen, Andreas Uldahl

Faculty of Business - Papers (Archive)

Value creation through information systems (IS) and information technology (IT) is a major IS research topic. However there still exists an ambiguity and fuzziness of the 'IS business value' concept and a lack of clarity surrounding the value creation process. This also true for organizations that develop IS/IT and for development technologies like information systems development and project management methods that are applied in the production of IS/IT. The agile method Scrum is one such technology. In the research presented here we studied productivity, quality and employee satisfaction as supported by Scrum as value creating measures. Our positive assessment is …


Institutional Theory And Human Resource Management, Ali Najeeb Jan 2014

Institutional Theory And Human Resource Management, Ali Najeeb

Faculty of Business - Papers (Archive)

The study of institutions traverses the academic fields of economics, sociology, political science and organisational theory. The common denominator for institutionalism in various disciplines appears to be that of, 'institutions matter' (Kaufman 2011). An underlying assumption in the study of institutions is that organisations are deeply embedded in the wider institutional context (Powell 1988; DiMaggio & Powell 1991). Thus, "organisational practices are either a direct reflection of, or response to, rules and structures built into their larger environment" (Paauwe & Boselie 2003, p. 59).This institutional environment is the source of legitimisation, rewards or incentives for, as well as constraints or …


Ethics-In-Practice In Collaborative Management Research, Richard Badham, Michael Zanko Jan 2014

Ethics-In-Practice In Collaborative Management Research, Richard Badham, Michael Zanko

Faculty of Business - Papers (Archive)

Reflections on ethics-in-practice and the informal, implicit, situational and political nature of ethical action as a social process stand in marked contrast to the restrictive focus of ethical formalism in the process of applying explicit and formal rules to adjudicate on matters of moral concern (Bauman 2003). Such reflections incorporate and address the inevitable 'practice gap' between what rules prescribe and situations demand (Taylor 1993). The call for greater transparency and reflexivity on this social process advocates cultivating increased sensitivity towards and honesty about such ethical activities (Bell & Bryman; Bell & Wray-Bliss 2009). One way of enhancing such an …


A Survey Of Cost And Management Accounting Practices In Sri Lanka, Anura De Zoysa, Shyam Bhati, Menik De Zoysa Jan 2014

A Survey Of Cost And Management Accounting Practices In Sri Lanka, Anura De Zoysa, Shyam Bhati, Menik De Zoysa

Faculty of Business - Papers (Archive)

Significant changes occurred in business environment in the last two decades have resulted business organisations to change their cost and management accounting practices to provide more relevant information for managers facing the challenges created by the changes in the business environment. A large number of prior studies have attempted to capture these changes in cost management accounting practices of business organisations in various countries. However, vast majority of these studies have been limited to examine such practices in developed countries, leaving a vacuum in the academic literature in relation to studies on emerging markets. This paper presents an initial analysis …