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Effect Of Purposeful Nurse Rounding On Patient Satisfaction, Jayne Mangi
Effect Of Purposeful Nurse Rounding On Patient Satisfaction, Jayne Mangi
Dissertations
Problem Delayed nurse response times in an inpatient setting can have a negative impact on patient experience, and is reflected in patient satisfaction surveys such as The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. The purpose of this project is to improve HCAHPS scores related to “responsiveness” in an antepartum unit.
Methods A prospective observational study designed to improve HCAHPS scores regarding nurse response time conducted as a retrospective and prospective review of data. Results of HCAHPS scores related to “responsiveness”, and actual nurse response times were examined before and after a nurse education tool was implemented. …
Talk To Me - A Re-Standardization Of Bedside Report, Lisa Randall
Talk To Me - A Re-Standardization Of Bedside Report, Lisa Randall
Dissertations
The use of bedside shift report provides for an accurate exchange of information between healthcare providers. Bedside shift report has been shown to decrease call light usage, medication errors, patient falls, as well as increase patient and nurse satisfaction. The aim of this project was to re-implement the usage of bedside shift report on two units in a community hospital. The steps involved in this project were a preliminary survey followed by observations of the current process of bedside report. The next step was to educate regarding the importance of bedside report and its benefits. This was followed by another …