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Collaborative Tourism Development, Megan Fortune, Georgia Brennan Sep 2019

Collaborative Tourism Development, Megan Fortune, Georgia Brennan

TTRA Canada 2019 Conference

No abstract provided.


Exploring The Impacts Of Climate Change Interpretation On Leisure Experiences, Mu He Sep 2019

Exploring The Impacts Of Climate Change Interpretation On Leisure Experiences, Mu He

TTRA Canada 2019 Conference

No abstract provided.


Profiling The Emotional Peaks And Valleys In Stories Of Cross-Border Shopping, Michael S. Mulvey, Charles E. Gengler Jun 2019

Profiling The Emotional Peaks And Valleys In Stories Of Cross-Border Shopping, Michael S. Mulvey, Charles E. Gengler

TTRA Canada 2019 Conference

The stories that travellers tell provide valuable insight to tourism managers responsible for shaping travel experiences. Access to consumer stories has never been greater due to the rise of online forums, reviews, and blogs (Gretzel, Fesenmaier, Lee, & Tussyadiah, 2010). Yet, researchers’ ability to make sense of these stories is limited by current theoretical and methodological approaches. We contend that there is an opportunity to develop new approaches to measure customer experience using advanced text analysis and sentiment indices. Specifically, we use narrative theory to explain the importance of emotional peaks and valleys in stories and propose a natural language …


Tourism Operators On Trial: Pushing The Animal Justice Agenda Forward In Tourism In Spite Of Theory, David Fennell, Val Sheppard Jun 2019

Tourism Operators On Trial: Pushing The Animal Justice Agenda Forward In Tourism In Spite Of Theory, David Fennell, Val Sheppard

TTRA Canada 2019 Conference

Abstract:

Justice tourism is emerging to be a topic of considerable interest as scholars strive to emphasise several important themes around the fair distribution of resources and benefits between and within societies (Mihalic & Fennell, 2014; Smith & Duffy, 2003). There is the belief that tourism must be ethical, share equity, underscore solidarity between hosts and guests, and place emphasis on respect, self-determination, as well as benefits on many different social, economic, and cultural levels (Scheyvens, 2002). An example of this type of research comes from Jamal and Camargo (2014), who discuss how limited distributive justice can be within destinations …