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Articles 1 - 16 of 16
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Understanding And Mitigating Sources Of Teacher Dissatisfaction, Carl Howard
Understanding And Mitigating Sources Of Teacher Dissatisfaction, Carl Howard
Electronic Theses and Dissertations
This dissertation in practice focuses on a review of literature to answer the guiding question, what can teachers and other educational stakeholders do to help address their sources of dissatisfaction in order to build a positive school climate? The author used a modified frame analysis from Bolman and Deal, other published literature, and personal experience to identify seven different, but sometimes related, domains that affect teachers and school climate. These seven domains include operations/management, contract application, professional development, classroom management, interpersonal, financial, and unanticipated events. The modified frame analysis was used to help empower teachers to solve problems that affect …
Examining Relationships Among Income, Individual And Relationship Distress, And Outcomes In Marriage And Relationship Education For Low-To-Moderate Income Married Couples, Ryan G. Carlson
Electronic Theses and Dissertations
The current study utilized data from a federally-funded healthy marriage grant to examine pre, post, and three-to-six month follow-up changes in relationship satisfaction (as measured by the Dyadic Adjustment Scale total scores) and individual distress (as measured by the Outcomes Questionnaire 45.2). Additionally, the study evaluated income and dosage as predictors of relationship satisfaction and individual distress change at post-assessment and three-to-six month follow-up. Participants included 220 married individuals with children who completed PREP 7.0 (Prevention Relationship Enhancement Program). A repeated measures, split plot, MANOVA indicated statistically significant improvements in relationship satisfaction and individual distress for participants at post-assessment and …
Assessment Of Product And Service Attributes And Consumers' Willingness To Pay In The Vacation Ownership Industry Using The Kano Model And Conjoint Analysis, Amy M. Gregory
Electronic Theses and Dissertations
The ongoing pursuit of understanding how consumers’ expectations can be achieved or exceeded has long been an area of interest for academics and practitioners alike. A multitude of measures of satisfaction have been developed, applied, and adopted with the end goal of understanding how satisfied individuals, or groups of individuals, are with a given product, service, or specific attribute of a product. And, while both academic and practical research has identified and focused on explicit attributes relevant to particular products or services, the general consensus appears to support the thinking that higher satisfaction is better. But this may not hold …
Exploring The Association Of The Attributes Of Self-Service Kiosks, Customer Check-In Satisfaction, And Customer Commitment In C, Gary Deel
Electronic Theses and Dissertations
Research regarding self-service technology and its integration into the traditional service environment is relatively limited as it applies to the lodging industry. The purpose of this study was to investigate the customer check-in satisfaction and customer commitment impacts of self-service hotel kiosks as implemented in convention hotels by examining perceptions of kiosk users. It has been theorized that customer perceptions of self-service technology attributes are positively related to satisfaction and subsequent commitment. A model was employed in this study that had been previously supported outside of the hospitality industry which demonstrated support for a universal standard of investigating self-service technology …
A Relationship Study Of Student Satisfaction With Learning Online And Cognitive Load, George Bradford
A Relationship Study Of Student Satisfaction With Learning Online And Cognitive Load, George Bradford
Electronic Theses and Dissertations
This study sought to explore if a relationship exists between cognitive load and student satisfaction with learning online. The study separates academic performance (a.k.a., 'learning') from cognitive load and satisfaction to better distinguish influences on cognition (from cognitive load) and motivation (from satisfaction). Considerations that remain critical to the field of instructional design, as they apply to learning online, were described and used to guide a review of the literature to find directions to fulfill the goal of this study. A survey was conducted and 1,401 students responded to an instrument that contained 24 items. Multiple analysis techniques found a …
Evaluating The Impact Of Oocea's Dynamic Message Signs (Dms) On Travelers' Experience Using Multinomial And Ordered Logit For The Post-Deployment Survey, Taylor Lochrane
Evaluating The Impact Of Oocea's Dynamic Message Signs (Dms) On Travelers' Experience Using Multinomial And Ordered Logit For The Post-Deployment Survey, Taylor Lochrane
Electronic Theses and Dissertations
The purpose of this thesis was to evaluate the impact of dynamic message signs (DMS) on the Orlando-Orange County Expressway Authority (OOCEA) toll road network using the Post-Deployment DMS Survey analysis. DMS are electronic traffic signs used on roadways to give travelers information about travel times, traffic congestion, accidents, disabled vehicles, AMBER alerts, and special events. The particular DMS referred to in this study are large rectangular signs installed over the travel lanes and these are not the portable trailer mount signs. The OOCEA has added twenty-nine fixed DMS to their toll road network from 2006-2008. At the time of …
Two Essays On Satisfaction, Vishal Bindroo
Two Essays On Satisfaction, Vishal Bindroo
Electronic Theses and Dissertations
This dissertation consists of two essays that study the relevant boundary conditions to the relationship between the customer satisfaction and loyalty. Retaining current customers is critical to a firm's performance and has been well-established in the literature. Extant literature tells us that loyal customers are typically less price sensitive, spend more than non-loyal customers, less expensive to retain, and more importantly, provide new referrals through positive word of mouth. In the first essay, drawing from decision justifiability theory, I posit that consideration set size and price-consciousness moderate the relationship between satisfaction and loyalty. At higher levels of consideration set sizes, …
Market-Based Asset Management And Shareholder Value: Investigating The Roles Of Human Capital And Factor Markets In Maximizing Returns On Customer Relationships, Chad Milewicz
Electronic Theses and Dissertations
The accountability of marketing investments continues to be a key area of concern for researchers and practitioners (MSI Research Priorities, 2008). In particular, market-based assets, specifically customer relationships, and their potential impact on firm performance are a significant source of interest. Though research in this area continues to grow, little is understood about how investments in human capital and the acquisition of alliance partners through factor markets relate to customer relationship management and the impact of customer relationships on performance. This dissertation presents two studies which, together, investigate how investments in market-based assets influence on abnormal stock returns. In the …
The Effect Of Job Strain In The Hospital Environment: Applying Orem's Theory Of Self Care, Diane Andrews
The Effect Of Job Strain In The Hospital Environment: Applying Orem's Theory Of Self Care, Diane Andrews
Electronic Theses and Dissertations
The purpose of this research was to evaluate the causal relationships between job strain, the practice environment and the use of coping skills in order to assist in the prediction of nurses who are at risk for voluntary turnover. It was conducted at the level of the individual nurse employee in order to better understand the health consequences associated with job strain, the factors in the professional practice environment which may contribute to the propensity to leave and the influence of coping behaviors in response to workplace stressors. It was undertaken with the intention of identifying intervention strategies which will …
A Study Of Florida Public Elementary School Principals' Job Satisfaction Following The Implementation Of Florida's A+ System For Grading Schools, Robert Paswaters
A Study Of Florida Public Elementary School Principals' Job Satisfaction Following The Implementation Of Florida's A+ System For Grading Schools, Robert Paswaters
Electronic Theses and Dissertations
The problem of this study was to examine the impact of Florida's A+ program of accountability on elementary principal job satisfaction. Specifically, the study was conducted to determine the relationship between a school's grade and principal job satisfaction. Of primary interest was the extent to which school accountability impacted principal satisfaction with the facets of Work on Present Job, Pay, Opportunities for Promotion, Supervision, People on the Present Job, and the job as a whole. The instruments used, the Job Descriptive Index (JDI) and Job in General (JIG) were provided through the JDI Research Office housed at Bowling Green State …
Is Gay Really Gay?: A Heterosexual/Homosexual Quality Of Life Comparison, Kristina Dzara
Is Gay Really Gay?: A Heterosexual/Homosexual Quality Of Life Comparison, Kristina Dzara
Electronic Theses and Dissertations
This study examines differences in quality of life measures between heterosexual and homosexual respondents using General Social Survey data from 1996, 1998, 2000, and 2002. Analyses of quality of life are performed in an effort to compare the heterosexual and homosexual population of the United States. The three main areas which are explored in the analysis are physical health, general happiness, and life excitement. Few differences were found in subjective life satisfaction between heterosexuals and homosexuals; however, some control variables differed. Directions for future research regarding homosexuality and quality of life are discussed.
Only Screen Deep? Evaluating Aesthetics, Usability, And Satisfaction In Informational Websites, Carrie Avery
Only Screen Deep? Evaluating Aesthetics, Usability, And Satisfaction In Informational Websites, Carrie Avery
Electronic Theses and Dissertations
This thesis explores the role aesthetics plays in informational websites. In commercial interfaces, aesthetics (the perceived visual appeal and appropriateness of an object) has shown to correlate positively with many aspects of usability and emotional satisfaction. This thesis examines whether aesthetics has similar positive correlations in informational websites. Heuristics or guidelines for evaluating informational websites are developed based on empirical research and practitioner expertise. Categories for heuristic evaluation include usability, credibility, visual clarity, visual richness, and emotional satisfaction. A class of graduate students browsed three academic websites, evaluated them, and critiqued the heuristics. Results indicate that aesthetics does correlate with …
A Consumer-Based Assessment Of Alliance Performance: An Examination Of Consumer Value, Satisfaction And Post-Purchase Behavior, Nacef Mouri
Electronic Theses and Dissertations
Strategic alliances have become a recognized strategy used by firms in the pursuit of their diverse organizational objectives. Consequently, the literature on alliances is replete with research investigating the value strategic alliances generate for participating organizations. Strategic alliances have been shown to contribute to firm value through numerous sources, including scale economies, effective risk management, cost efficient market entries, and learning from partners. Largely overlooked in the literature however, are issues investigating the relationship between strategic alliances and one of the organization's most important constituents, the consumer. Questions such as how the consumer reacts to inter-firm alliances, how strategic alliances …
How Leadership Affects Follower Satisfaction: The Federal Case, Tracey Trottier
How Leadership Affects Follower Satisfaction: The Federal Case, Tracey Trottier
Electronic Theses and Dissertations
This study focuses on the effect of leadership in the federal government. Using a slightly revised version of Bass's Full Range Leadership Model, the study examines the influence of transformational leadership, transactional leadership, and combination of the two on the perception of leadership effectiveness and follower satisfaction in the federal government. To establish if this revised model is consistent with federal employees' perception of effective leadership, if leadership in the federal government increases follower satisfaction, and if both the transactional and transformational leadership are important to followers' perception of leadership and their satisfaction, data from the 2002 Federal Human Capital …
Beginning Teacher Satisfaction With Employment In Southwest Florida: R, Derrick Donnell
Beginning Teacher Satisfaction With Employment In Southwest Florida: R, Derrick Donnell
Electronic Theses and Dissertations
The United States Department of Education predicts that the nation will need more than one million new teachers by the year 2010 (U.S.DOE, 1996). At the same time, 43% of teachers leave the profession within their first five years of employment. Southwest Florida is experiencing a tremendous growth rate. This growth rate pattern has been predicted to continue through the year 2010. The school districts of Southwest Florida find themselves scrambling to build new schools in order to keep pace with the growth. These new schools must be staffed with qualified teachers. The No Child Left Behind Act of 2001 …
The Combined Effects Of Frequency Of Satisfaction And Domain Equity On Relational Satisfaction, Amanda Dawn Coho
The Combined Effects Of Frequency Of Satisfaction And Domain Equity On Relational Satisfaction, Amanda Dawn Coho
Electronic Theses and Dissertations
Romantic relationship research has yet to identify the relationship between conflict, an interpersonal variable, and equity, an intrapersonal variable. The current study represents the first attempt to understand these variables’ contribution, separately and interactionally, on individual partner’s feelings of relationship satisfaction. A total of 106 undergraduate and graduate participants completed questionnaires gauging their frequency of conflict and perceptions of equity across each of five relational domains: Love, Status/Power, Money, Services, and Sex, in addition to reporting general levels of relationship satisfaction. Data were interpreted in three separate relationships: conflict and satisfaction, equity and satisfaction, and the interaction of conflict and …