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From Bitcoin To Blockchain, And Back Again, Danielle Szetho, Rene Michau Nov 2019

From Bitcoin To Blockchain, And Back Again, Danielle Szetho, Rene Michau

Asian Management Insights

In the context of the current FinTech revolution, it remains to be seen how the wealth of knowledge on new technologies and business models in the area of finance can effectively and efficiently drive change and seize the new opportunities being created in the vast and fast-paced world of digital and crypto-assets.


Leadership Capabilities: Transforming Your Organisation For The Digital Age, Katharina Lange, Flocy Joseph, Markus Bjorn Karner Nov 2019

Leadership Capabilities: Transforming Your Organisation For The Digital Age, Katharina Lange, Flocy Joseph, Markus Bjorn Karner

Asian Management Insights

Leaders of large organisations need to strike a balance between speed and thoroughness, centralisation and decentralisation, and technology and the human touch.


Navigating Conversational Flows, Abhilash Murthy Oct 2019

Navigating Conversational Flows, Abhilash Murthy

Research Collection Institute of Service Excellence

Abhilash Murthy of Bus Uncle explains the importance in developing a delightful user experience in the realm of chatbot design.


The Fintech Revolution, Robert J. Kauffman Aug 2019

The Fintech Revolution, Robert J. Kauffman

MITB Thought Leadership Series

The traditional dominance of established big-hitters in financial services is at an end. The market for many types of financial transaction is being disrupted by small businesses, start-ups and entrepreneurs. They are quicker off the mark in both spotting gaps in the market and developing state-of-the-art systems to respond to customer needs.


Digital Disruption: The New York Times Asia-Pacific Writing Competition 2018, New York Times May 2019

Digital Disruption: The New York Times Asia-Pacific Writing Competition 2018, New York Times

Student Publications

This is a yearly writing competition organised by International New York Times (NYT). This year’s topic is “Digital Disruption” and SMU’s social sciences student Victoria Ivory Birrell was the winner in the University category. See her essay:

Ignore the Fluff, Technology hasn’t failed us and here’s why