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Purdue University

The Journal of Purdue Undergraduate Research

2015

Health care

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Modeling The Performance Improvement Process: A Case Study Of A Federally Qualified Health Center, Emily Bond Aug 2015

Modeling The Performance Improvement Process: A Case Study Of A Federally Qualified Health Center, Emily Bond

The Journal of Purdue Undergraduate Research

The city of Gary, Indiana, has experienced an economic downturn in recent years that has led to an unemployment rate that is 2.5 times higher than the national average. In addition, Lake County, which includes the city of Gary, is currently one of the two unhealthiest counties in the state of Indiana. Documented poor health behaviors in this area highlight the need to change how at-risk communities access health care. Community HealthNet (CHN) is a federally funded clinic with five locations in Lake County and a vision to provide accessible, affordable, and quality medical services. Since 1998, CHN has made …