Digital Commons Network^™

An Investigation Into Trust And Security In The Mandatory And Imposed Use Of Financial Icts Upon Older People, David Michael Cook

Theses: Doctorates and Masters

Care needs to be taken to reduce the number of people who are fearful and mistrustful of using ICT where that usage is forced upon them without choice or alternative. The growing incidence of mandatory and imposed online systems can result in confusion, misuse, fear, and rejection by people with only rudimentary ICT skills. A cohort where a high percentage of such people occur is older people, defined in this study as people over the age of 60 Examples of compulsory ICT interactions include some banks limiting bank statement access through online rather than paper-based options. Other examples include the …

A Consumer-Based Brand Equity Model For The Luxury And Upscale Hotel Sector, Hairong Shan

Theses: Doctorates and Masters

Luxury and upscale hotels, in common with businesses in other service industries and more broadly, seek to develop a strong brand that will contribute to a long-term competitive advantage. However, research on consumer-based brand equity in luxury and upscale hotels is limited. Therefore, the current research, based on fundamental theories of brand equity development established in the packaged goods and the service industries including hotels, has developed a consumer-based brand equity model for the luxury and upscale hotel sector.

A mixed methods research design was employed. A qualitative study was first conducted using focus groups with the data being content …

An Analysis Of The Relationship Between Social Capital And Subjective Well-Being In Four Regions Of Spain In The Mid-1990s, Maria Puerta Francos

Theses: Doctorates and Masters

This research offers an analysis of two concepts: subjective well-being and social capital. I examine each concept separately, looking at their underlying determinants and characteristics, and I also look at the links between these two notions, as there is theoretical support for their interdependent relationship. I have conducted data analysis of five samples, all part of the World Values Survey 1995-1996. The WVS 1995-1996 offers vast data for Spain and for four autonomous regions - Basque Country, Andalusia, Galicia and Valencia. For the national sample N= 1211. Regional sampling is as follows: Basque Country (N=2205), Andalusia (N=1803), Galicia (N=1200), and …

Principles In Public Reasoning About Criminal Justice : Victim Vulnerability, Trust, And Offender Status, Dianne R. Mckillop

Theses: Doctorates and Masters

It is popularly assumed that the public is highly punitive toward criminal offenders and that its reasoning about criminal offences is emotionally and morally based. This assumption has been challenged by social scientists who cite influences of news media and methodological flaws in empirical studies as contributing causes. Public sentiment is a basis for law and the increasing responsiveness of legislator to what is perceived to be public opinion on crime means that accurate information on enduring principles in the public's intuitive reasoning about criminal justice is vital. An initial exploratory study (N = 34) presented members of the public …

The Role Of Trust And The Victim-Offender Relationship, Gail Della Torre

Theses : Honours

It has been argued that trust is a moral value inherent in all relationships, however the moral obligation to keep trust is stronger in close relationships than in contractual type relationships. This study examined the effects of breach of trust for two crimes (rape and theft) occurring within two types of relationships (social relationship and employer-employee relationship). Trust was demonstrated by the victim agreeing to the offender entering her property because of his position (husband or lawnmower man). A second independent variable was victim risk which was manipulated by the victim either inviting the offender inside the house, or not. …