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A Model Training Program To Prepare Candidates For Employment In The Service Occupations, Shu-Hsin Chang
A Model Training Program To Prepare Candidates For Employment In The Service Occupations, Shu-Hsin Chang
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The purpose of this project was to design and develop a model training program to prepare candidates for employment in the service occupations. To accomplish this purpose, a review of literature regarding service industry trends, employment training criteria and essential service employment skills and knowledge.
A Model Program To Develop Management Strategies And Training Skills For Fast Food Industry Employees In Taiwan, David Ruey-Lin Lai
A Model Program To Develop Management Strategies And Training Skills For Fast Food Industry Employees In Taiwan, David Ruey-Lin Lai
All Graduate Projects
A model program in developing corporate personnel was designed for domestic fast food industry in Taiwan. The program emphasizes on successful business leaders' skills in the basic management function of decision making, planning, organizing, communicating, directing and controlling. Meanwhile, the successful fast food employee development have focused on training activity of customer service, personal appearance, company rules and regulations. The program concentrates on two specific areas: a management model and an employee training model. More specifically the management approach and training skills are addressed through a variety of methods and activities.