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Exploring Cultural And Linguistic Aspects Within The Lesbian, Gay, Bisexual, Transgender, And Queer Youth Community, Justine Carrillo, Julie Marie Houston
Exploring Cultural And Linguistic Aspects Within The Lesbian, Gay, Bisexual, Transgender, And Queer Youth Community, Justine Carrillo, Julie Marie Houston
Electronic Theses, Projects, and Dissertations
The purpose of this study was to explore the cultural and linguistic aspects within the Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ) youth community. A qualitative research design with an exploratory approach was utilized in this study. An interview questionnaire was created to explore participants’ perceptions and experiences to generate an understanding on LGBTQ culture in practice. The study sample consisted of 12 youth who self‑identify as LGBTQ recruited by snowball sampling. One‑on‑one interviews were conducted, audio‑recorded, per participant consent, and transcribed for thematic analysis. Based on participant narratives, this study found there are cultural considerations that pertain specifically to …
Soft-Skills Training And Cultural Sensitization Of Indian Bpo Workers: A Qualitative Study, Ramesh Subramanian
Soft-Skills Training And Cultural Sensitization Of Indian Bpo Workers: A Qualitative Study, Ramesh Subramanian
Communications of the IIMA
This paper describes a study of soft-skills training at a large Business Process Outsourcing Firm located in Bangalore, India. Soft-skills training pertains to social and customer handling skills in addition to cultural sensitization of Indians to other cultures. Soft-skills are very important for the success of BPO firms, yet there is not much in the literature that addresses soft-skills training of BPO workers. This study attempts to bridge the gap. It adopts a qualitative approach using a combination of methods such as the long interview, secondary sources research and actual observation. The results are used to develop a framework for …
2015-2016, Csusb
Perceptions And Use Of Anonymous Communication Across Cultures, Guido Lang, Tamilla Mavlanova
Perceptions And Use Of Anonymous Communication Across Cultures, Guido Lang, Tamilla Mavlanova
Journal of International Technology and Information Management
We use social networks to communicate, keep in touch and express our opinions in a manner that has become completely ubiquitous. However, this very ubiquity and ease of expression have exposed another, contentious side – one where nobody can remain completely anonymous for long and where every conversation is stored in perpetuity. Some fear that the ephemeral quality of a social interaction has been lost, which threatens our right to be forgotten and freedom of expression. In this paper, we look at why people engage in anonymous communication, and if there is a perceived need for legal protection of anonymous …
The Innovation Value Chain And Adaptability Of Organizations, Jakobus Smit
The Innovation Value Chain And Adaptability Of Organizations, Jakobus Smit
Journal of International Technology and Information Management
This paper reports on a study of adaptability of organizations and how that relates to their ability to generate innovations. Constructs from an organizational culture model and the innovation value chain was used as the foundation for a cross-sectional study in 7 organizations in Ireland. The findings reveal that adaptability is indeed related to innovativeness. Organizations that are good at creating change, learning, and creativity are better able to generate new ideas. In addition organizations that are also flexible can convert these ideas into outputs and subsequently disseminate them internally as well as outside the organization.