Digital Commons Network^™

The Effects Of Expertise And Information Relevance On Information Search Strategy., Jason Lebsack

Student Work

Differences between experts and novices have been the focus of a variety of studies throughout the psychological literature. In general, task outcome differences have been found between experts and novices, but further study is needed to understand the mechanism for explaining these outcome differences. This study investigated taskprocessing differences between experts and novices, specifically, the use of relevant and irrelevant information. Forty human resource professionals served as experts and 40 undergraduate students served as novices in this study. Participants made two hiring decisions. Using an information board format, participants examined eight attributes across six candidates for the job of museum …

The Moderating Role Of Trust On The Relationship Between Ingratiatory Communication Strategies And Interactional Fairness, Erik Drafsten

Student Work

Previous research has shown that when perceptions of both procedural justice and distributive justice are low, increasing perceptions of interactional fairness can serve to reduce negative consequences that an organization may face, including subtle forms of retaliation, or what are known as organizational retaliatory behaviors (ORB). In an organizational setting personal attempts to improve perceptions of interactional fairness, under conditions of low distributive and procedural justice, can take on ingratiatory-like qualities when the source attempting to boost these perceptions of interactional fairness uses flattery, expresses excessive empathy, or excessive sympathy. Research has shown that ingratiatory actions such as these become …

The Impact Of Communication Medium And Outcome Severity On The Effectiveness Of Social Accounts, Peter D. Timmerman

Student Work

The present study was designed as a partial test of the model of social accounts by Folger and Cropanzano (1998). Organizational justice researchers have shown that social accounts are effective in reducing negative reactions and displacing blame from the decision-maker following a harmful decision. Using a 2 x 3 completely randomized design, the study examined the effects of outcome severity and media choice on four types of fairness perceptions, medium appropriateness, anger, and turnover intentions. A temporary pay cut scenario was used to manipulate two levels of outcome severity, and the company president provided an explanation of the pay cut …

Making Organizational Punishment Work: The Effects Of Social Accounts And Punishment Severity, Andrew L. Noon

Student Work

Punishment continues to be used by organizations as one method to eliminate unwanted employee behaviors. Bennett (1998) argued that managers must be aware of two aspects of the punishment situation: (a) the punishment intensity and (b) the negative consequences of the punishment. Previous research indicates that strong punishments are most effective at changing unwanted behaviors, but strong punishments are also more prone to producing negative attitudes in the punished individual. One way managers may be able to reduce the negative impact of punishment is by using explanations regarding the need for punishment. These explanations are called social accounts. Not all …

Interpersonal Forgiveness In Adolescent Friendships, Molly A. Wernli

Student Work

The purpose of the present study was to investigate interpersonal forgiveness in the context of adolescent friendships. The following factors were examined in relation to an adolescent’s forgiveness of a transgressing friend: a) religiosity, b) commitment, c) relationship closeness, d) empathy, e) apologies, and f) transgression severity. A total of 161 students (66 males, 95 females) from grades 7,9, and 11 (12- to 18-years of age) participated. Transgression severity was found to have the most influence on forgiveness, accounting for 70% of the variance. Adolescents were more forgiving after low-severity transgressions than high-severity transgressions. The presence of apology had a …

Characteristics And Qualities That Are Important To Middle School-Aged Students In Choosing Friends, Kristin R. Honaker-Carter

Student Work

This study investigates the characteristics that are important to middle school students when they choose their friends. The subjects for this research study are seventh, eighth, and ninth graders with ages ranging from 11-15 years old.

The population surveyed was limited to 47 middle-school aged children whose parents responded to a flyer posted in one of two college universities. The study design was a 14-question value survey using a Likert scale. The questions relate to the importance of various characteristics in choosing friends. The survey also included demographic questions pertaining to the subject’s gender, grade level, ethnicity, socioeconomic status, and …

Variability In Word Learning: Phonological Sensitivity And Phonological Memory, Marnie E. Arkenberg

Student Work

Presently, investigators believe that variability in children’s word learning results from individual differences in one of two separate processes thought to underlie word learning: phonological sensitivity or phonological memory. Traditionally, researchers have viewed differences in children’s vocabularies as being the result of differences in either phonological memory or phonological sensitivity. However, there is reason to believe that a different type of relation exists among phonological sensitivity, phonological memory, and vocabulaiy. The purpose of this investigation was to determine the nature of these relations in preschoolers. Three hypotheses were presented: either phonological memory or phonological sensitivity plays a larger role in …

Cultural Differences In Self-Appraisal Of Group Task: Usage Of Group Vs. Individual Feedback, Mamiko Fujita

Student Work

The present study focused on differences in using group and individual feedback in self-evaluation of performance when engaging in a group task. Based on an established category of cultural differences, collectivistic-individualistic, Japanese and American students participated to represent each culture. The current study tested a hypothesis that Japanese students would use group feedback more heavily in evaluating their individual performances than would American students. The results did not support the hypothesis. Interestingly, the assumption that Japanese students represent collectivistic culture, and American students represent individualistic culture was not supported. According to the scale used in the study, the American participants …