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Psychology

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Psychology Theses & Dissertations

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The Effect Of Narrative Feedback On The Learning And Transfer Of Complex Communication Skills, Rebecca A. Kennedy Jul 2017

The Effect Of Narrative Feedback On The Learning And Transfer Of Complex Communication Skills, Rebecca A. Kennedy

Psychology Theses & Dissertations

The purpose of the present research was to examine the effects of narrative performance feedback on learning and transfer of intercultural communication skills learned in an experiential training task. It was predicted that feedback based on a narrative structure, especially from a first-person perspective, would enhance learning by providing schemas for memory organization, contextual information, and emotional content. Using a healthcare-related training task, participants learned the CRASH principles of intercultural sensitivity and then performed a low-fidelity, text-based simulated conversation with a patient and patient’s family member. Participants were randomly assigned to one of three kinds of performance feedback: didactic, third-person …


Examining The Equivalence Of Rater Groups In 360-Degree Feedback For Use In Leadership Development, Amy Fitzgibbons Jan 2003

Examining The Equivalence Of Rater Groups In 360-Degree Feedback For Use In Leadership Development, Amy Fitzgibbons

Psychology Theses & Dissertations

This study assessed the seldom-considered aspect of measurement equivalence across the three most common rater groups in 360-degree feedback systems. The graded response model for polytomous items was used to assess differential functioning of items and tests and applied to an archival data set of 664 ratees to determine the equivalence of peer, subordinate, and supervisor ratings of four leadership competencies. The results indicate that the leadership competencies were invariant across the three rater groups. The results and conclusions produced are discussed with practical implications in mind.


Effects Of Organizational Climate, Feedback-Seeking Environment And Innovation Characteristics On The Implementation Of A 360-Degree Feedback System, Simon Alan Bartle Jan 2001

Effects Of Organizational Climate, Feedback-Seeking Environment And Innovation Characteristics On The Implementation Of A 360-Degree Feedback System, Simon Alan Bartle

Psychology Theses & Dissertations

The present study examined the effects of organizational climate, feedback seeking environment and innovation characteristics on the implementation of a 360-degree feedback system within a large financial holdings company. The effect of user attitudes toward the 360-degree feedback system was also assessed. A sample of responses from 255 360-degree feedback system users was collected over a 14-month time period. LISREL was used to test the hypothesized structural model. Overall goodness of fit for the model was poor (using generalized least squares estimates: the Non-Normed Fit Index (NNFI) = .95, Comparative Fit Index (CFI) = .96; Root Mean Square Error of …


The Effects Of Training And Feedback Format On Reactions To In-Basket Feedback And On In-Basket Performance, Michael G. Fedorko Jan 1991

The Effects Of Training And Feedback Format On Reactions To In-Basket Feedback And On In-Basket Performance, Michael G. Fedorko

Psychology Theses & Dissertations

The purpose of this research was to investigate the effects of training and feedback format on reactions to in-basket feedback and on in-basket performance. Performance was evaluated with a 2 (Training) x 3 (Feedback) x 2 (In-Basket) x 5 (Dimension) repeated measures factorial design. Reactions were evaluated with a 2 (Training) x 3 (Feedback) x 2 (Questionnaire) repeated measures factorial design. The Training factor was comprised of frame-of-reference training (designed to prepare the recipient to receive the feedback) and a control condition (a lecture on Mintzberg's managerial role classification system). The Feedback factor was comprised of written feedback, oral feedback, …