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A Comprehensive Model Of The Intragroup Work Conflict Framework: Examining Substantive Conflict, Information Exchange, Task And Relationship Conflict, And Conflict Management In Relation To Performance Effectiveness, Marc Anthony Lukasik
College of Science and Health Theses and Dissertations
The current study was designed to empirically test components of the conflict dynamic within the context of groups or teams. A model was proposed in an attempt to clarify existing construct confusion and misapplication of terminologies throughout the field (e.g., task conflict) as well as to consolidate literatures (e.g., informational diversity, information exchange, task and relationship conflict perceptions, and conflict management) and ultimately clarify several contradictory empirical conclusions regarding the equivocal nature of conflict in relation to team effectiveness outcomes. Information exchange and conflict management processes were proposed to be more directly responsible for the proposed theoretical benefits derived from …