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Psychology

Jack Goncalo

Decision making

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Hidden Consequences Of The Group Serving Bias: Causal Attributions And The Quality Of Group Decision Making, Jack Goncalo, Michelle M. Duguid May 2010

Hidden Consequences Of The Group Serving Bias: Causal Attributions And The Quality Of Group Decision Making, Jack Goncalo, Michelle M. Duguid

Jack Goncalo

A long stream of research in attribution theory suggests that groups are biased toward attributing their success to factors that are internal to their group. However, the existing research has confounded two types of attributions that are both internal to the group, but theoretically distinct: (1) Attributions that differentiate between the contributions made by each individual group member and (2) attributions that focus on the group as a whole. This dichotomy is important because, drawing on theories of social influence, we predict that different types of attributions will have different consequences for the quality of group decision making. In experiment …