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Psychology

Western Michigan University

Theses/Dissertations

Performance

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The Effects Of Feedback Modality On Performance, Garrett D. Warrilow Apr 2017

The Effects Of Feedback Modality On Performance, Garrett D. Warrilow

Master's Theses

Giving employees information about their performance is a common method for employers seeking to improve or change performance. With the popularity of the internet and computers feedback today is often provided through emails, text messages, and video meetings. While feedback has continued to evolve within and across organizations little has been done to assess the impact its delivery through various modalities has. This study explored and evaluated the relationship between the modality which objective feedback is delivered, and the differential effects it produced on performance of a check entering task. This experiment was a laboratory study employing a between-group repeated ...


The Effects Of Tiered Goals And Bonus Pay On Performance, Jessica L. Urschel May 2015

The Effects Of Tiered Goals And Bonus Pay On Performance, Jessica L. Urschel

Dissertations

This study examined the relative effects of tiered goals, difficult goals, and moderate goals on performance when individuals earned bonus pay for goal achievement. The experimental design was a 3 x 2 mixed factorial design. Participants were 44 undergraduate students performing a computerized data entry task that simulated the job of a medical data entry clerk. For each session, participants were paid a $4 base salary plus bonus pay contingent on goal achievement. Participants were randomly assigned to 1 of 3 groups: a) a multiple, tiered goal level condition, in which participants earned $1 in bonus pay for achieving an ...


Performance On A Data Entry Task When Participants Receive Three Different Types Of Graphic Feedback, Sarah E. Vanstelle Dec 2012

Performance On A Data Entry Task When Participants Receive Three Different Types Of Graphic Feedback, Sarah E. Vanstelle

Dissertations

This purpose of the present study was to compare the effects of three types of graphic feedback on worker performance and satisfaction. The first type displayed individual performance (IF), the second displayed individual performance and average group performance (SCF-GA), and the third displayed individual performance for each individual in the group (SCF-IP). Participants were 54 undergraduate students who were randomly assigned to one of the three groups. They performed a computerized data entry task that simulated the job of a medical data entry clerk. The primary dependent variable was the number of correctly completed patient records. Secondary dependent variables included ...