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Higher Education Executives And Data-Driven Decision Making: A Phenomenological Study, Rose M. Horst

CUP Ed.D. Dissertations

Higher education organizations gather significant data from their constituents throughout student enrollment to graduation and beyond. This qualitative phenomenological study explored how college executives make decisions for their organizations. The Competing Values Framework (CVF) provided the conceptual framework for this study which focuses on how an organization relates to its environment. Eight executives consisting of five vice presidents, one enrollment executive, one dean, and one director, at higher education institutions accredited by the Southern Association of Colleges and Schools Commission on Colleges participated in this research study. Semistructured interviews, an open-ended questionnaire, and a review of participant college website data …