Digital Commons Network^™

Tourism Growth In Singapore: An Optimal Target, Habibullah Khan, Sock-Yong Phang, Rex S. Toh

PHANG Sock Yong

No abstract provided.

The Multiplier Effect: Singapore's Hospitality Industry, Habibullah Khan, Sock-Yong Phang, Rex S. Toh

PHANG Sock Yong

Tourism's contribution to Singapore's economy has increased over time. Tourism contributed 11.9% to Singapore's GDP in 1992, about half of that from direct revenues. Indirect and induced sources contributed about equally to the other half. While the direct effect of tourist expenditures on the Singapore economy are predominant, the indirect and induced effects are also significant, indicating strong sectoral linkages within the local economy, especially with respect to the hospitality industry.

Uncovering The Potential Of A New More Affluent And Loyal Market: The Curacao North Sea Jazz Festival, Robertico R. Croes, Manuel A. Rivera, Kelly Semrad

Dick Pope Sr. Institute Publications

No abstract provided.

Hospitality And Destination Marketing's Role In Medical Tourism: A Call For Research, Dan Cormany

Faculty Publications

Like business travel, where the primary focus is on business and travel is the simply the conduit by which it is performed, medical tourism is a growing trend in which individuals journey to foreign countries primarily to secure specific medical procedures or health benefits. The medical tourist is a newly defined segment of the travel industry, and while still small in numbers, is growing rapidly. This paper seeks to identify research questions related to the hospitality elements that contribute to the medical tourism experience. The answers to these may aid hoteliers, tourism operations, and visitor bureaus better understand, service and …

Basic Insight; It’S All About People But Technology Gets You Closer, Patrick Horan, Andrew Frew

Conference papers

After three years of difficult trading conditions Irish tourism needs to move towards recovery. Given that we are waiting next month for one of the toughest budgets in the history of the state, talk of recovery might seem a little premature. Nevertheless we know that economic conditions in some of our key source markets abroad continue to improve, and so consumer sentiment in these countries is likely to recover faster than here at home. In order to position itself for recovery, tourism will need to do two things. Firstly it will need to continue to offer value to a weakened, …

Conflict In South Asia: A Cultural Solution To Political Problem, Vivek Kumar Srivastava Dr.

Vivek Kumar Srivastava Dr.

the paper studies the role of the tourism as a cultural tool in integration.

Carnival Corporation & Plc, Ye Zhou

MBA Student Scholarship

Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. This paper researches the company by analyzing environmental factors, strategic position within the cruise industry and competitive advantages. After reviewing company's strategic history, this paper evaluates the effectiveness of the company's present strategies (Carnival Corporation and PLC, 2010b).

Developing A Culturally Responsive Classroom Collaborative Of Faculty, Students, And Institution, Paul J. Colbert

MBA Faculty Conference Papers & Journal Articles

Culture is integral to the learning process. It is the organization and way of life within the community of students and teachers and directs the way they communicate, interact, and approach teaching and learning. Although founded in particular values and principles, the academy, like most organizations, is impacted day-to-day by its culture. Yet, the traditional higher education institution has not been designed to operate within a racially or ethnically diverse student population. The social, political, economic, and cultural forces that support the institution influence the teaching and learning environments. To better address cultural diversity in the classroom, faculty must first …

Customer Satisfaction Index Of Singapore 2010: Q3 Results, Customer Satisfaction Index Of Singapore 2010: Full Year Overview

Research Collection Institute of Service Excellence (2007-2024)

Following the release of CSISG results for the Retail, InfoCommunications, Transportation & Logistics, and Education sectors in the first two quarters of 2010, the current third quarter release of results are of the Food & Beverage (F&B) and Tourism, Hotels & Accommodation Services (THAS) sectors. CSISG results of the final two economic sectors for 2010, the Finance and Healthcare sectors, is scheduled to be released in January 2011, together with the 2010 national score. CSISG company scores are based on face-to-face interviews with end users of companies’ products and services. Sub-sector scores are derived as a weighted average of company …

Building Association Attendance: Differences Between Chapter, Regional, And Annual Meetings From The Perception Of The Association Members, Jill Fjelstul, Kimberly Severt, Deborah Breiter

Rosen Faculty Scholarship and Creative Works

The objective of this study was to identify meeting patterns and trends related to chapter, regional, and/or annual conference attendance. Factors likely to increase attendance, attendance trends over a 5-year period, recommendations by association members, and the preferred mode of delivery were identified. Results will assist meeting planners in providing maximum benefits to association members and to potentially increase attendance at each conference level.

Food Safety At Fairs And Festivals: Vendor Knowledge And Violations At A Regional Festival, Ji-Eun Lee, Barbara A. Almanza, Douglas C. Nelson

Rosen Faculty Scholarship and Creative Works

This 2-year study examined the food safety knowledge of food vendors at one of Indiana's largest festivals, and compared it with health inspection violations at this event. Ninety-four percent of nonprofit food vendors in 2006 and 100% of nonprofit food vendors in 2008 participated. Descriptive statistics, correlation matrices, and general linear models (GLM) were employed. Results for average knowledge scores were that respondents were able to correctly answer 6.16 out of 10 questions (62%) in 2006 and 10.2 out of 14 (73%) in 2008. Results from the correlations and the GLM showed that vendors serving temperature control for safety (TCS) …

The Geotourism Handbook: A Reference And Guide For Montana Businesses, Dylan Boyle, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

The handbook includes a basic background on geotourism, why it is beneficial to local residents and businesses, and what geotravelers are looking for when visiting the state. The handbook provides links to organizations and businesses who provide assistance and suggestions to the business owner on how to become a geotraveler business. Employees and business owners will be able to grasp the concept and take steps to become part of the comprehensive geo-management and marketing strategy which has been facilitated by the Montana Office of Tourism.

Missoula Marathon Participant Study: 2010, Christine Oschell

Institute for Tourism and Recreation Research Publications

The purpose of this study was to provide the organizers of the fourth Missoula Marathon with an understanding of their race participants and the total money spent in Missoula. This study provided an update to the original study, conducted after the first Marathon in 2007.

Construction Cost Models, Barry Dikeman

Economics and Finance

The following are a series of cost estimate models similar in format to a typical engineer’s estimate that were developed in support of our financial impact assessment report for LD 1725. The models us current material costs, labor costs, and equipment costs for the region to provide a comparative cost analysis of seven culvert replacement scenarios. The models provide information about what the cost impact of LD 1725 would be for typical culvert replacements in Maine. However, due to the inherent restrictions of the cost modeling framework we were not able to include the abundance of variables that would be …

Tourism To Japan: Quantitative Analyses On Perceived Image Of Japan As A Travel Destination, Abraham Pizam, Tadayuki Hara

Dick Pope Sr. Institute Publications

While some previous reports in Japanese claimed several factors as important and effective to attract foreign visitors to Japan, namely inbound visitors, this report may be the one of a few with scientific and quantitative data analysis to back up the findings. Respondents' profiles were collected at the same time so that we can not only view the general profiles of respondents but also conduct advanced statistical analyses.

Economic Impact And Skier Characteristics: Montana , Norma P. Nickerson, Kara Grau

Institute for Tourism and Recreation Research Publications

Seven ski resorts in Montana participated in the first economic impact of the alpine ski industry in Montana. Extrapolating the data to all Montana resorts shows that 35 percent of skiers are nonresidents who contribute a combined impact of $83 million dollars to the state. Nonresidents spent $1,252/ski trip/group while in Montana. Residents spent an average of $138/ski trip/group. More nonresidents came from Alberta, Minnesota, Washington and North Dakota than any other state. Residents traveled 75 miles on average to access the ski area.

False Dichotomies, Facts And Values, And The Snares Of Objectivism: Planning For Leisure From An Experiential Perspective?, Ross Neville

Articles

Despite the fact that the experiential perspective has had a profound impact on the way we view leisure behaviour, experiential matters have been renounced for being overtly subjective. As a corollary, experiential matters have been castigated for their inability to offer concrete criteria for leisure policy and the provisions of services. This paper argues that this dismissal of experiential matters is based on an overinflated dichotomy – the fact/value dichotomy – and that, by valorising objectivist approaches to managing leisure resources, experiential matters have become nothing more than a policy-making faux pas. The paper argues that while experiential matters bring …

The Economic Review Of The Travel Industry In Montana: 2010 Biennial Edition, Kara Grau

Institute for Tourism and Recreation Research Publications

This review provides current and historical data of nonresident travel and tourism in Montana, and offers the industry's economic contributions to the state.

A Review Of Key Factors Affecting The Adoption Of Self-Service Technologies In Tourism., Petranka Kelly, Jennifer Lawlor, Michael Mulvey

Conference papers

During the past ten years self-service technologies (SSTs) have attracted research attention especially in the banking, retail and airline sectors. The infusion of technology in the service encounter has been identified as being advantageous to both the service provider and the consumer. Service provider companies may reduce costs, increase consumer satisfaction and tap into new markets which have been made accessible via the Internet. From a consumer’s point of view, SSTs can save money and time, provide convenience, and in some cases, enjoyment. All the above mentioned advantages are achievable only if SSTs gain adoption among consumers. In light of …

An Analysis Of Crime Statistics To Tourist Areas And Non-Tourist Areas In New Orleans, Kim H. Williams

Caesars Hospitality Research Summit

The economic impact of travel and tourism to New Orleans, Louisiana is immense. In New Orleans, tourism is one of the leading industries which accounts for the city’s economic recovery in Post-Katrina New Orleans. Tourism was one of the major industries to the New Orleans economy and accounted for 35% or $210 million of the City of New Orleans’ annual operating budget (New Orleans Tourism Marketing Corporation, 2008). Yet, tourism leaders and officials are plagued with the negative perception of crime as New Orleans tops U.S. cities as the murder capital of the United States (McCarthy, 2007). The negative perception …

Measuring And Explaining Competitiveness In The Context Of Small Island Destinations, Robertico R. Croes

Faculty Scholarship and Creative Works

This study measures and explains competitiveness among small island destinations. Current measures of competitiveness do not respond to the special needs of small island destinations. An alternative measurement suggests a more suitable Tourism Competitiveness Index (TCI), and through the application of panel regression analysis, tracks the most important factors affecting competitiveness among island destinations. The findings imply likelihood that more expensive destinations obtain a larger share of regional tourism revenues. The study concludes that providing a high-quality product may allow destinations to become and remain competitive.

Montana Nonresident Traveler Expenditure Trends: 1999-2009, Kara Grau

Institute for Tourism and Recreation Research Publications

This report shows the nonresident traveler expenditure trends for visitors of Montana from 1999-2009. It also displays the total actual expenditures and the total inflation-adjusted expenditures.

Examining The Relationship Among Service Recovery, Affective Commitment, Calculative Commitment, And Trust For E-Travel Retailers, Khaldoon Nusair

Rosen Faculty Scholarship and Creative Works

There is a gap in the literature with respect to studies that examined the importance of service recovery for Generation Y customers in an online travel context. This study examines various dimensions of commitment important to the development and maintenance of enduring relationships with Generation Y. The theoretical foundations for this study are based on social exchange theory, commitment-trust theory, and organizational commitment theory. The results of the study shows that affective commitment and trust are the most important constructs for building longterm relationships following service recovery; on the other hand, calculative commitment had negative impact on trust. The implications …

Montana Poll: 1992-2009 Resident's Attitudes Toward Tourism & 2009 Resident Prioritites , Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

In each of the past three strategic plans for Montana’s Travel and Tourism Industry, one goal has been to understand and then facilitate improved attitudes toward tourism in the state. ITRR has contributed to the understanding of resident attitudes by polling Montana residents about their attitudes and opinions regarding tourism since 1991. This report looks at the trends of these attitudes over the past 17 years.

Montana Nonresident Traveler Quarterly Travel Comparison: 2009, Kara Grau

Institute for Tourism and Recreation Research Publications

This report shows the 2009 quarterly visitation and length of stay data for nonresident travelers to Montana. It also displays average daily spending for various expenditure categories, as well as total expenditures for those categories.

Montana Nonresident Traveler Quarterly Travel Comparison: 2008, Kara Grau

Institute for Tourism and Recreation Research Publications

This report shows the 2008 quarterly visitation and length of stay data for nonresident travelers to Montana. It also displays average daily spending for various expenditure categories, as well as total expenditures for those categories.

Montana Nonresident Traveler Expenditure Trends: 1998-2008, Kara Grau

Institute for Tourism and Recreation Research Publications

This report shows the nonresident traveler expenditure trends for visitors of Montana from 1998-2008. It also displays the total actual expenditures and the total inflation-adjusted expenditures.

Ecotourists' Loyalty: Will They Tell About The Destination Or Will They Return?, Manuel Antonio Rivera, Robertico R. Croes

Faculty Scholarship and Creative Works

The objective of this study is to investigate the impact of price, value, satisfaction, quality, and performance on the ecotourists' loyalty towards the destination. By using an attitudinal approach, loyalty is conceptualised by analysing the post-purchase decision-making of the ecotourists (intent to return or recommend). The analysis is based on 454 on-site surveys collected from ecotourists visiting the Galapagos Islands in Ecuador. The results from path analysis indicate that ecotourists are not likely to return but are willing to recommend the destination. The findings suggest that the Galapagos Islands might be perceived as an iconic destination and considered a ‘once …

Walking Box Ranch Planning And Design Quarterly Progress Report: Period Ending April 10, 2010, Margaret N. Rees

Walking Box Ranch

• UNLV and Dornbusch and Associates have signed a contract for Dornbusch to conduct a “Visitor Services Feasibility, Compatibility, Market Study, and Business Plan” at the ranch, including all future museum and research center activities. This effort is kicking off in April 2010.
• UNLV is in the process of purchasing and installing a weather station at the ranch, and will conduct preliminary research using this equipment. Funding for a dual axis solar tracker was obtained from the UNLV sustainability initiative.
• Bill Wood, UNLV Real Estate Management, is continuing to work with Rex Bell to create an inventory of items that Rex …

The Effects Of Annual Pass Holders On The Disneyland Resort Infrastructure, Sean B. Keliiholokai

UNLV Theses, Dissertations, Professional Papers, and Capstones

Since the inception of Disneyland, the growing number of loyal guests, expansion of the theme parks and new entertainment elements has drawn and increased park attendance. With that being said, expansions are continuously taking place and thus the price per ticket increases. As the ticket prices continue to increase, numerous amount of guests look at other options such as annual passes as a means of getting the most for their money. As funds for families become more of a concern, the need for local supplemental activities is a key driver. The ever expanding base of Annual Passholders (AP), who is …