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Can Information Systems Foster Emotional Intelligence? A Design Theory-Based Approach, Richard J. Burkhard, Thomas A. Horan, Brian N. Hilton, Michael Leih
Can Information Systems Foster Emotional Intelligence? A Design Theory-Based Approach, Richard J. Burkhard, Thomas A. Horan, Brian N. Hilton, Michael Leih
Journal of International Technology and Information Management
Researchers in Information Systems (IS) have conducted extensive research into various kinds of collaboration systems over the last twenty-five years. A parallel stream of inquiry in psychology and management has developed research in organizational Emotional Intelligence, which contributes to the effectiveness of group interactions by increasing cooperation and reducing conflict. Collaboration systems present a special opportunity to introduce soft management functions such as Emotional Intelligence because they are designed as an intelligent channel of interaction between group members. This research used an Information Systems Design Theory approach to guide the integration of Emotional Intelligence functions into collaboration systems. Two artifact …
Examining The Benefits Of Project Management Professional (Pmp) Certification For Is Project Managers And Organizations, Robert C. Mahaney, Bertie M. Greer
Examining The Benefits Of Project Management Professional (Pmp) Certification For Is Project Managers And Organizations, Robert C. Mahaney, Bertie M. Greer
Journal of International Technology and Information Management
The project management professional (PMP) certification has gained a positive reputation among project managers as well as with HR managers and recruiters. However, the organizational benefits are untested. This paper examines the business value of PMP certification. The three questions this study investigates are, “What value does certification give project managers?” “What value does certification give organizations?” and “How can organizations encourage project managers to pursue certification?” Content analysis of transcripts from twenty-five structured interviews identified several reasons businesses should encourage their project managers to pursue PMP certification, but many of the benefits are not easily quantified.
The Impacts Of Conflicts On Requirements Uncertainty And Project Performance, Houn-Gee Chen, James J. Jiang, Jun-Cheng Chen, J T. Shim
The Impacts Of Conflicts On Requirements Uncertainty And Project Performance, Houn-Gee Chen, James J. Jiang, Jun-Cheng Chen, J T. Shim
Journal of International Technology and Information Management
Conflict is a pervasive phenomenon that permeates information systems development and implementation. The literature has indicated that conflicts, due to their association with negative emotion, will negatively influence IS project development, even after controlling for the effects of conflict management and resolution; however, the negative emotional characteristic of conflict alone has a limited explanatory power of IS project success. The purpose of this study is to provide additional insight, by including requirement uncertainty as the mediator variable, of the impacts of conflicts on project performance. Surveys were sent to Taiwan’s top 1600 companies and the results support the hypotheses. The …