Digital Commons Network^™

Forging The Future: Strategic Approaches To Quantum Ai Integration For Industry Transformation, Meng Leong How, Sin Mei Cheah

CMP Research

The fusion of quantum computing and artificial intelligence (AI) heralds a transformative era for Industry 4.0, offering unprecedented capabilities and challenges. This paper delves into the intricacies of quantum AI, its potential impact on Industry 4.0, and the necessary change management and innovation strategies for seamless integration. Drawing from theoretical insights and real-world case studies, we explore the current landscape of quantum AI, its foreseeable influence, and the implications for organizational strategy. We further expound on traditional change management tactics, emphasizing the importance of continuous learning, ecosystem collaborations, and proactive approaches. By examining successful and failed quantum AI implementations, lessons …

Social Performance Feedback And Firm Communication Strategy, Heli Wang, Ming Jia, Yi Xiang, Yang Lan

Research Collection Lee Kong Chian School Of Business

Although corporate social performance has become an important measure of firm performance, there is little understanding about how firms respond to social performance feedback and how impression management may function as an important firm response to the feedback. Building upon and extending the literature on the behavioral theory of the firm and the strategic use of language, we examine how discrepancies between firms’ social performance and their aspiration levels affect how firms use visual expressions in their CSR reports. In addition, we argue that the relationship between social performance discrepancies and the use of visual expressions in CSR reports is …

Is There A Strategic Organization In The Behavioral Theory Of The Firm? Looking Back And Looking Forward, Henrich R. Greve, Cyndi Man Zhang

Research Collection Lee Kong Chian School Of Business

In the 20 years of Strategic Organization, how well has knowledge drawn from the behavioral theory of the firm contributed to the field of strategy? We see progress both in the pages of SO! and elsewhere in the field of strategy, but this progress has been held back by divisions between strategy and organization theory in what theories should predict, what mechanisms are preferable predictors, and what outcomes are of interest. Despite these divisions, the last few years have seen particularly rapid progress, turning the behavioral theory of the firm into one of multiple organization theory sources of strategy knowledge. …

The Effect Of Formal Time Allocations On Learning Trajectories And Performance, Kenneth T. Goh, Colin M. Fisher, S. Amy Sommer

Research Collection Lee Kong Chian School Of Business

How do formal time allocations in teams affect team learning trajectories and performance? We argue that allocating more time for transition phases induces steeper learning trajectories that engender a positive group atmosphere, which in turn improves team performance by improving coordination quality. We tested our hypotheses in a laboratory experiment in which teams worked on a creative design task over multiple iterations. Using a latent growth modeling approach, we found that teams with shorter action and longer transition phases during prototyping had lower initial performance but steeper learning trajectories, which indirectly led to better final team performance.

Growing Pains: The Effect Of Generational Product Innovation On Mobile Games Performance, Liang Chen, Pengxiang Zhang, Sali Li, Scott F. Turner

Research Collection Lee Kong Chian School Of Business

Research Summary: Strategy research advises firms to capture generative value by continually introducing generational improvements on their existing products. This article considers a potential dark side of such strategy. We argue that generational innovation can elicit a negative near-term response from customers, as it distorts their ingrained behavioral patterns and imposes learning costs. Further, we propose that this negative effect of generational innovation will diminish when the product has a leading market position; and it will be more severe as the product's technological legacy lengthens. Using a difference-in-differences research design based on mobile game apps that multihome on two platforms, …

Applying Coleman’S Boat In Management Research: Opportunities And Challenges In Bridging Macro And Micro Theory, Amanda Cowen, Floor Rink, Ilya R. P. Cuypers, Denis Gregoire, Ingo Weller

Research Collection Lee Kong Chian School Of Business

Over the years, ongoing conversations in Academy of Management Journal—and the broader management literature—have emphasized the value of research that bridges the macro and micro domains (Hitt, Beamish, Jackson, & Mathieu, 2007; Molloy, Ployhart, & Wright, 2011; Morgeson & Hofmann, 1999; Paruchuri, Perry-Smith, Chattopadhyay, & Shaw, 2018). Calls for cross-boundary work typically argue that bridging these two domains is required to understand and solve the complex management issues that societies face (George, Howard-Grenville, Joshi, & Tihanyi, 2016; House, Rousseau, & Thomas-Hunt, 1995; Kozlowski & Klein, 2000). Responses to the organizational challenges posed by the COVID-19 pandemic, or to societal problems …

Introduction To The Business Of Sustainability: An Organizing Framework For Theory, Practice And Impact, Gerard George, Martine R. Haas, Havovi Heerjee Joshi, Anita M. Mcgahan, Paul Tracey

Research Collection Lee Kong Chian School Of Business

Human activity needs to become sustainable, and businesses have a massive role to play in it. Important progress has occurred. The Coronavirus pandemic has reinforced the importance of sustainability and resilience. Businesses have become champions of the United Nations’ Sustainable Development Goals (SDGs), both by integrating them into their core activities and by developing strategies and metrics to achieve them. Despite this progress, more must be done to achieve sustainability targets on a timetable that is relevant. While the narratives of businesses are often exciting, their follow-through with implementation remains limited. So too is information on successful practices, conceptual knowledge …

Preface: Implementing Diversity, Equity, Inclusion, And Belonging Management In Organizational Change Initiatives, Abeni El-Amin Ph.D.

Management Faculty Publications

Implementing Diversity, Equity, Inclusion, and Belonging Management in Organizational Change Initiatives is an indispensable reference source that provides an interdisciplinary perspective of how issues and challenges pertaining to Diversity, Equity, Inclusion, and Belonging Management (DEIB) affect organizational performance. Additionally, there has been a fundamental shift in the importance of DEIB initiatives in organizations. Further, as leaders navigate change management, they must ask themselves critical questions: what went right, wrong, and what can be improved? Leaders must encourage stakeholders’ to openly share their experiences when DEIB issues arise. Leaders may find challenges engaging stakeholders’ due to a myriad of concerns yet …

Firm Resources, Strategies, And Survival And Growth During Covid-19: Evidence From Two-Wave Global Surveys, Sheng Fang, Chorching Goh, Shaomin Li, L. Colin Xu

Management Faculty Publications

This study examines how firms have made strategic choices and performed during the COVID-19 pandemic. Drawing on the organizational resources and strategic change literature, it uses World Bank Enterprise Surveys and the COVID-19 Follow-up Enterprise Surveys to examine how different endowments in organizational resources affected firm performance as measured by their survival status and sales growth, and how these resources interact with and affect strategic responses in the supply of inputs, response to changing demand, liquidity management, and innovation. The results indicate that larger firms, firms with foreign or state ownership, and subsidiary companies performed better during the pandemic by …

Chapter 10: Improving Organizational Commitment To Diversity, Equity, Inclusion, And Belonging, Abeni El-Amin Ph.D.

Management Faculty Publications

This chapter aims to provide useful information about the implementation of diversity equity, inclusion, and belonging (DEIB) to improve organizational performance. This chapter provides a conceptual framework for organizational leaders who desire additional awareness and knowledge regarding the nature, extent, and impact of diverse employees’ barriers. Further, the purpose of this endeavor is to demonstrate that the persistent lack of recruitment, promotion, and retention of diverse employees is due to systemic, structural, organizational, institutional, cultural, and societal obstacles. Further, the theory of generative interactions (TGI) supports how obstacles must be acknowledged and eliminated through increased awareness of the issues linked …

Chapter 7: The Business Case For Implementing A Diversity And Inclusion Quality-Based Strategy, Abeni El-Amin Ph.D.

Management Faculty Publications

Diversity, equity, inclusion, and belonging (DEIB) strategy consists of theories, concepts, and methods that managers can use to ensure organizations achieve profitability and long-term growth. A DEIB strategy utilizing quality management principles helps leaders make better decisions to improve competitive position and create value for its key stakeholders. This chapter provides managers and leaders a perspective on organizational development. Further, DEIB strategic thinking applies to organizations regardless of their activities. This chapter introduces DEIB leaders to the main theories, concepts, and models of strategic analysis from a quality perspective and emphasizes their role in diversity management practices.

Revisiting Strategy In A Time Of Crisis, Gregory A. Smith

Faculty Publications and Presentations

The season of upheaval brought on by the COVID-19 pandemic is a critical occasion for libraries to revisit their organizational strategies. Strategy includes two complementary dimensions: alignment with the environment and the pursuit of competitive advantage. Rapid changes in the environment call for practicing strategic thinking iteratively rather than engaging in a fixed rhythm of multi-year planning. An effective library strategy displays four key attributes: (1) It responds to the concerns of diverse stakeholders. (2) It is flexible enough to adapt to emerging conditions. (3) It enacts organizational mission but can also help to reshape it. (4) It integrates with …

Strategic Capabilities Of Emerging Market Firms, Mohan Song

FIU Electronic Theses and Dissertations

Strategic capabilities assist emerging market firms at the corporate level in developing and managing capabilities in the processes to better use resources and sustain competitive advantages. The umbrella of strategic capabilities includes ordinary capabilities and dynamic capabilities. Dynamic capabilities focus on change internally and externally (e.g., existing resource base, external environment). The dissertation is composed of three essays.

The first essay, titled “Dynamic Capabilities of Emerging Market Firms: A Multi-disciplinary Literature Review,” provides a critical summary of changing views of dynamic capabilities processes in recent decades. The review aims to identify possible avenues for future research in emerging markets.

The …

An Attention-Based View Of Strategic Human Resource Management, Soo-Hoon Lee

Management Faculty Publications

In spite of the designation, research in strategic human resource management (SHRM) has largely focused on tactical rather than strategic issues. These studies have attempted to explain whether firm performance is associated with “best-practice” or “best-fit” human resource management (HRM) practices. The focus on internally consistent (horizontal fit) HRM practices is better characterized as tactical implementation than as strategic formulation. In the latter, HRM leads rather than follows the firm’s long-term responses to shifts in the firm’s competitive and market environment. In this paper, I propose an attention-based view of the firm to reframe SHRM research and policy to support …

Towards A Model And Strategy For Transformational Change, Abeni El-Amin Ph.D., Babu George

Management Faculty Publications

Leaders must ask critical questions when deciding to initiate change such as: Where to begin? What and how to organize resources? How to distribute responsibilities within the organization? These questions are especially important when an organization faces the need to change in the instance of a crisis. Leaders must develop objectives, which accomplish strategic goals. Logically, these goals categorize into explicit actions: the organization should clarify how they sequence and correlate a change strategy. Articulating precisely which capacities, structures, and product offerings influence how stakeholders perceive change within organizations is vital. This article sketches key processes and pathways that make …

Metacritiques Of Upper Echelons Theory: Verdicts And Recommendations For Future Research, Brett H. Neely Jr., Jeffrey B. Lovelace, Amanda P. Cowen, Nathan J. Hiller

Department of Management: Faculty Publications

After more than 35 years, Hambrick and Mason’s upper echelons theory (UET) stands as one of the most influential perspectives in management research. However, as the literature and its attendant reviews have become more numerous and specialized, discussion of the fundamental conceptual and methodological critiques leveled against research utilizing the UET perspective has grown fragmented. As such, the first aim of the present review is to identify and synthesize a set of common critiques levied against UET research. In doing so, we unpack important nuance within each critique while establishing a common vocabulary to facilitate greater consistency in how these …

Learning From Digital Failures? The Effectiveness Of Firms’ Divestiture And Management Turnover Responses To Data Breaches, Gui-Deng Say, Gurneeta Vasudeva

Research Collection Lee Kong Chian School Of Business

We examine whether firms learn from digital technology failures in the form of data breach events, based on the effectiveness of their failure responses. We argue that firms experiencing such technological failures interpret them broadly as organizational problems, and undertake unrelated divestitures and top management turnover to achieve better standardization and to remove dysfunctional routines. We test our hypotheses on unrelated subsidiary divestitures and chief technology officer (CTO) turnovers undertaken by 8,760 publicly traded U.S. firms that were at risk of experiencing data breaches in- volving the loss of personally identifiable information during the period 2005–2016. We find that data …

Turnaround Management Of Airport Service Providers Operating During Covid-19 Restrictions, Bassam Buhusayen, Pi-Shen Seet, Alan Coetzer

Research outputs 2014 to 2021

© 2020 by the authors. Licensee MDPI, Basel, Switzerland. Many sectors worldwide have been impacted by government restrictions resulting from the COVID-19 pandemic. For example, restrictions on travel have resulted in major losses for organizations operating within the aviation sector. This study aims to emphasize the challenges faced by these organizations while they implement turnaround management strategies. The study is based on 30 semi-structured interviews with frontline managers working for airline service providers in three different departments of an airport in Australia. The organization has implemented several turnaround management strategies to survive the crisis caused by COVID-19 restrictions, creating new …

Organizational Aspirations And External Venturing: The Contingency Of Entrepreneurial Orientation, Varkey K. Titus Jr., Owen Parker, Jeffrey G. Covin

Department of Management: Faculty Publications

We contribute to the organizational aspirations and corporate venturing literature by theorizing and testing (a) the influence of a firm’s idiosyncratic strategic posture on behavioral responses to performance attainment discrepancies, and (b) that performance feedback may influence multifaceted yet thematically related forms of search. Specifically, we examine the influence of performance feedback on equity-based external corporate venturing. We then propose that a firm’s entrepreneurial orientation (EO) is a critical contingency when theorizing about how firms respond to attainment discrepancies. Our findings indicate that a firm’s EO is an important contingency when considering behavioral responses to attainment discrepancies.

Political Ideology Of The Board And Ceo Dismissal Following Financial Misconduct, Uisung Park, Warren Boeker, David Gomulya

Research Collection Lee Kong Chian School Of Business

Why do some boards refuse to take serious action against CEOs who have committed financial misconduct? Past work has directed attention to the antecedents of misconduct while largely overlooking this question. The relatively few studies to examine it have typically revolved around the capacity of boards to take action, or their relationships to their CEOs. This study instead examines how the beliefs and values held by board members can influence their actions following financial misconduct. Focusing on political ideology, we argue and find that politically conservative boards are more likely to respond by dismissing the CEO than are liberal boards. …

The Business Case For Industrial Safety: Revealing The Comprehensive Value Of Ergonomic Investments For Manufacturing Enterprises In Industry 4.0, Shane Stan

Honors Theses

How can today’s manufacturing enterprises construct, implement, and optimize modern safety initiatives in a manner that will present maximum return on investment and facilitate enterprise growth? Furthermore, how can these manufacturers assure individual ergonomic investments become part of a larger strategy to facilitate organizational change in safety? This work addresses these questions by placing industrial ergonomics in a business improvement context which comprehensively presents the financial returns and growth opportunities poised by modern safety initiatives. Additionally, to further strengthen the business case for industrial safety, an ergonomic action planning framework is established to guide the creation of holistic safety programs …

Intuit, Inc. Strategic Audit, Bethany Wiles

Honors Theses

Intuit has experienced steady, continual growth for an extended time, an unusual feat in software. While it undergoes its leadership transition and the threat of tax simplification, it must consider how it will maintain its legacy of success. Intuit's history and current situation are examined and various strategic alternatives are identified.

Austerity For All Seasons: Communicating On The Economy In Ireland, Brendan O'Rourke, John Hogan, Joseph K. Fitzgerald

Conference papers

What is clear is that in Ireland it has been a good crisis for economists, in the sense that the status and power of the profession has increased, especially in public discourse and state bureaucracy. This is not to deny that the academic critique and public questioning of the status of economics, that has followed the failure of the profession internationally prior to the crisis. It would be interesting to see if the rise of economists status has taken place in other countries and if there is a pattern to the profession’s fortunes in its different fields across, for example …

Dominant Coalitions Directing Acquisitions: Different Decision Makers, Different Decisions, Cyndi Man Zhang, Henrich R. Greve

Research Collection Lee Kong Chian School Of Business

Coalitions are important in organizational decision making, but the question of how coalitions arebuilt and make decisions in response to firm performance is still not sufficiently explored. In thisstudy, we develop and test theory on how potential coalitions are built through shared experience andrecruitment of allies. When organizations respond to performance relative to aspiration levels, eitheras problemistic search following low performance or opportunity exploration following highperformance, members form coalitions to influence decisions. We develop theory of coalitionformation that builds on upper echelons theory and the theory of dominant coalitions to predict howpast experience of decision makers leads to preferred actions …

Employee Performance, Well‐Being, And Differential Effects Of Human Resource Management Subdimensions: Mutual Gains Or Conflicting Outcomes?, Chidiebere Ogbonnaya, Jake G. Messersmith

Department of Management: Faculty Publications

The human resource management (HRM) literature supports the idea that coherent systems of HRM practices can induce attitudinal effects when perceived subjectively by employees. Recently, scholars have proposed that subdimensions of HRM systems exist and account for variance in outcomes. This study explores differential effects of three subdimensions of HRM systems (skill‐, motivation‐, and opportunity‐enhancing HRM practices) on employee innovative behaviors and well‐being. Our predictions are based on the mutual gains perspective, which specifies positive relationships between HRM practices and employee performance, and the conflicting outcomes perspective that links HRM practices to higher job demands and stress. Using data from …

Strategic Leadership Newsletter: Volume 4, Number 3, Larry Starr, Phd

Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter)

Jefferson Strategic Leadership Newsletter reports information relevant to the Jefferson (Philadelphia University + Thomas Jefferson University) Doctor of Management Program in Strategic Leadership (DSL) and its community including personal and professional events and accomplishments, new practices, research, opportunities, and suggestions.

Towards A Dynamic Theory Of Enacted Complexity, Kenneth T. Goh, Brian T. Pentland

Research Collection Lee Kong Chian School Of Business

To develop new theory about the dynamics of enacted ask complexity, we analyze 15-months of field data from a video game development project consisting of observations, interviews, and an archival analysis of 2,428 tasks to present a novel way of conceptualizing and visualizing the complexity of emergent processual phenomena.

Temporal Trajectories Of Enacted Complexity In Creative Project Teams, Kenneth T. Goh, Brian T. Pentland

Research Collection Lee Kong Chian School Of Business

With technologies to capture fine-grained measures of behavior now more ubiquitous, organizational researchers are now able to consider networks of actions performed by multiple actors as a unit of analysis. We apply the action network construct as a measure of enacted complexity. Because previous conceptualizations of complexity viewed the construct as a descriptive organizational property, capturing this property over time was a non-issue. But given the emergent nature of enacted complexity, questions about how complexity unfolds over time become meaningful. This paper thus examines how enacted complexity unfolds over time by investigating the temporal trajectory of actors and actions. We …

Strategic Leadership Newsletter: Volume 4, Number 1, Larry M. Starr Phd

Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter)

Jefferson Strategic Leadership Newsletter reports information relevant to the Jefferson (Philadelphia University + Thomas Jefferson University) Doctor of Management Program in Strategic Leadership (DSL) and its community including personal and professional events and accomplishments, new practices, research, opportunities, and suggestions.

Risk Propensity In The Foreign Direct Investment Location Decision Of Emerging Multinationals, Peter J. Buckley, Liang Chen, L. Jeremy Clegg, Hinrich Voss

Research Collection Lee Kong Chian School Of Business

A distinguishing feature of emerging economy multinationals is their apparent tolerance for host country institutional risk. Employing behavioral decision theory and quasi-experimental data, we find that managers' domestic experience satisfaction increases their relative risk propensity regarding controllable risk (legally protectable loss), but decreases their tendency to accept noncontrollable risk (e.g., political instability). In contrast, firms' potential slack reduces relative risk propensity regarding controllable risk, yet amplifies the tendency to take noncontrollable risk. We suggest that these counterbalancing effects might help explain prior ambiguous findings on the relationship between experience, slack, and FDI decisions. The study provides a new understanding of …