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Promoting Investments In Intangible Organizational Assets Through Aligned Incentive Compensation Plans, Susan B. Hughes, Craig B. Caldwell, Kathy A. Paulson Gjerde Jan 2006

Promoting Investments In Intangible Organizational Assets Through Aligned Incentive Compensation Plans, Susan B. Hughes, Craig B. Caldwell, Kathy A. Paulson Gjerde

Scholarship and Professional Work - Business

In order for large companies to continue to compete and expand in the global business world, it is important that the performance and compensation of strategic business unit managers are aligned with the organization’s overall long-term goals and strategies.


A Bayesian Network Estimation Of The Service-Profit Chain For Transport Service Satisfaction, Ronald D. Anderson, Robert D. Mackoy Jan 2004

A Bayesian Network Estimation Of The Service-Profit Chain For Transport Service Satisfaction, Ronald D. Anderson, Robert D. Mackoy

Scholarship and Professional Work - Business

Bayesian network methodology is used to model key linkages of the service-profit chain within the context of transportation service satisfaction. Bayesian networks offer some advantages for implementing managerially focused models over other statistical techniques designed primarily for evaluating theoretical models. These advantages are (1) providing a causal explanation using observable variables within a single multivariate model, (2) analysis of nonlinear relationships contained in ordinal measurements, (3) accommodation of branching patterns that occur in data collection, and (4) the ability to conduct probabilistic inference for prediction and diagnostics with an output metric that can be understood by managers and academics. Sample …