Digital Commons Network^™

Narrative Meaning Productions Of Compassionate Healthcare: An Examination Of Cultural Codes, Organizational Practices, And Everyday Realities, Carley Geiss

USF Tampa Graduate Theses and Dissertations

This dissertation examines the social complexities of emotion in healthcare; employing a multi-level narrative approach that explores the cultural, organizational, and interactional aspects of “compassionate care.” The central question I ask is: How do cultural beliefs and values surrounding compassionate healthcare inform organizational practices and the lived experiences of individuals providing such care? This project highlights the largely overlooked cultural, structural aspects of emotion, demonstrating how pervasive collective values and beliefs become institutionalized, and how such standards inform everyday experiences of healthcare providers.