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Social and Behavioral Sciences
Stephen F. Austin State University
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Handling Municipal Case Flow Management During A Pandemic, Jennifer Billings
Handling Municipal Case Flow Management During A Pandemic, Jennifer Billings
Certified Public Manager® Applied Research
There is no right or wrong way to create your case flow management process. What works for one court, may not work for yours. The guidance provided by the Office of Court Administration, although confusing, played a major part in the Dayton Municipal Court’s success. During the COVID-19 pandemic, our court shut down all in-person proceedings. What we’ve learned about the pandemic response has provided our court and our defendants with new options in case management. Although we are now open, some of the new processes that were implemented during COVID-19 will continue to be used. Our relationships with peers …
Steps In Building A Successful Resilient Cyber Protocol, Benny Yazdanpanahi
Steps In Building A Successful Resilient Cyber Protocol, Benny Yazdanpanahi
Certified Public Manager® Applied Research
This article aims to help city administrators gain a systematic approach to building resilient cybersecurity protocols. Resilient protocols provide the basic organizational framework that layers employees, processes, and technologies that can address cyber risks to cities. Thus, these protocols provide the solid foundation necessary to protect cities and public institutions from the constant threat of cyberattacks. This article also offers suggestions on how cities can gain information technology (IT) resilience, and discusses boundaries in the layered approach to resilience.
Reimagining The Recruitment And Hiring Of Police Officers During Tumultuous Times, Shane Burleigh
Reimagining The Recruitment And Hiring Of Police Officers During Tumultuous Times, Shane Burleigh
Certified Public Manager® Applied Research
The defund police movement has created negative consequences as it pertains to the recruitment of officers over the last five years; the author and other police administrators across the country have been presented with the challenges of hiring qualified employees from a quickly dwindling pool of applicants. This situation, now combined with the coronavirus pandemic and the Defund the Police movement, has made the job of simply filling those positions vacated by retiring officers or officers leaving the profession out of frustration almost impossible and has sent some hiring managers into a panic. Officers in some agencies are forced to …
Onboarding: Improving Employer And Employee Relations, Theresa Bell
Onboarding: Improving Employer And Employee Relations, Theresa Bell
Certified Public Manager® Applied Research
Onboarding is a process that is quite easy to institute, is used by local municipalities, and is vital for successful employee performance and retention. Municipalities that have an effective onboarding program are better able to prevent organizational failure and disappointment while improving employee performance, productivity, and engagement, and improving the retention of newly hired employees. Municipalities are challenged with competing to hire talented, knowledgeable, and skilled employees, but with a well-established and implemented onboarding process, municipalities can nurture and retain these new hires. This report breaks down four benefits of onboarding in municipalities: longer employee tenure, increased employee engagement and …
Branding: Bringing More Respect And Value To The Profession Of Municipal Clerks In Texas, Laure Morgan
Branding: Bringing More Respect And Value To The Profession Of Municipal Clerks In Texas, Laure Morgan
Certified Public Manager® Applied Research
What is in a title? How can Municipal Clerks or City Secretaries in Texas increase awareness and respect for their profession? The office of Municipal Clerk, also known as City Secretary, in Texas, is established by statute, and municipal clerks are the heart and soul of municipal governments. They work with the mayor, the city council, the city manager (when there is one), and a1ll administrative departments. The expertise, service, and information that the municipal clerk possess is needed daily. Despite their realm of expertise and duties, many municipal clerks are still thought of as just secretaries by their city …