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Walden Dissertations and Doctoral Studies

Retention

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Effective Succession Planning And Organizational Development For Behavioral Health Leadership, Amanda Brown Jan 2023

Effective Succession Planning And Organizational Development For Behavioral Health Leadership, Amanda Brown

Walden Dissertations and Doctoral Studies

High turnover rates can challenge an organization's ability to provide quality care to clients, maintain a safe environment, and achieve strategic goals. Effective retention strategies can allow the organization to grow and develop to continue to provide services for those in need. The focus of this study was identifying how an organization can improve its retention strategies, create succession plans, and decrease turnover to encourage organizational growth. The Baldrige Excellence Framework was used to guide the study, focusing on leadership, workforce, operations, and management. Data were collected through multiple sources. Semi structured interviews were used to gather data through open-ended …


Retention Of Foster Parents For At-Risk Youth In Tennessee, Marvin Amos Jan 2023

Retention Of Foster Parents For At-Risk Youth In Tennessee, Marvin Amos

Walden Dissertations and Doctoral Studies

Federal legislation with the Family First Prevention Service Act (FFPSA) of 2017 required Tennessee to increase foster parent retention strategies. Tennessee does not have enough available foster homes for adolescents. The purpose of this generic qualitative study was to explore foster parent retention in Tennessee and to inform policymakers on how to adapt policy to increase the retention. The theoretical foundation for this study was based on the policy feedback theory, to identify the policy scope in Tennessee, and the two-factor theory, to guide the data analysis in the context of employee satisfaction and retention measures. Purposive sampling techniques were …


First-Generation College Graduates’ Perceptions Of Participating In Required Academic Advising Sessions For Degree Completion, Frances Paige Fowler Jan 2023

First-Generation College Graduates’ Perceptions Of Participating In Required Academic Advising Sessions For Degree Completion, Frances Paige Fowler

Walden Dissertations and Doctoral Studies

Many first-generation students enter college underprepared, leading them to face challenges that include failure to persist to degree completion. Empirical literature informs how academic advising programs help students persist to degree completion; however, a literature gap exists related to how regularly required academic advising programs influence students to persist to degree completion. This basic qualitative study provides insight into the perceptions of first-generation college graduates regarding how their regularly required academic advising sessions helped them to persist to degree completion. The conceptual framework is Tinto’s theory of student retention, which addresses students’ academic and social integration. Eight first-generation college graduates …


Logistics Leader Strategies For Retaining Employees, Sandra Northern Jan 2023

Logistics Leader Strategies For Retaining Employees, Sandra Northern

Walden Dissertations and Doctoral Studies

Low employee retention can lead to a lack of the knowledge, skills, and abilities required for sustainable logistics operations. Logistics leaders are concerned with employee retention because turnover increases business costs, reduces operational efficiency, and decreases profitability. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies logistics leaders use to increase employee retention. The participants were three senior leaders from a logistics organization in the northeast region of the United States who possessed knowledge and experience of the research phenomena. Data were collected through semistructured interviews, company documents, publicly available data, and …


First-Generation College Graduates’ Perceptions Of Participating In Required Academic Advising Sessions For Degree Completion, Frances Paige Fowler Jan 2023

First-Generation College Graduates’ Perceptions Of Participating In Required Academic Advising Sessions For Degree Completion, Frances Paige Fowler

Walden Dissertations and Doctoral Studies

Many first-generation students enter college underprepared, leading them to face challenges that include failure to persist to degree completion. Empirical literature informs how academic advising programs help students persist to degree completion; however, a literature gap exists related to how regularly required academic advising programs influence students to persist to degree completion. This basic qualitative study provides insight into the perceptions of first-generation college graduates regarding how their regularly required academic advising sessions helped them to persist to degree completion. The conceptual framework is Tinto’s theory of student retention, which addresses students’ academic and social integration. Eight first-generation college graduates …


Impact On Retention For Students Participating In Supplemental Instruction At A Community College, Jacqueline Ann Larry Jan 2023

Impact On Retention For Students Participating In Supplemental Instruction At A Community College, Jacqueline Ann Larry

Walden Dissertations and Doctoral Studies

AbstractTitle III Strengthening Institutions Program is a supplemental grant that was designed to help eligible higher education institutions improve and strengthen academic quality, institutional management, and fiscal stability of eligible institutions. A community college in the Midsouth region was the focus of this quantitative study. Graduation and retention rates have steadily declined, and there are significant achievement gaps in terms of ethnicity and race, program completion, and failure rates in high-enrolled courses among first-year students. Using the retention model, this study involved examining the impact on retention for students participating in supplemental instruction upon entering college during their freshman year. …


Teacher Perspectives Regarding Low Teacher Retention In Rural Primary Schools In Tanzania, Tumaini Urio Morgan Jan 2023

Teacher Perspectives Regarding Low Teacher Retention In Rural Primary Schools In Tanzania, Tumaini Urio Morgan

Walden Dissertations and Doctoral Studies

Tanzania, similar to other nations in Sub-Saharan Africa, has been experiencing a severe teacher shortage. The problem that was addressed is that factors influencing rural primary school teachers’ decision to continue teaching in Northeast Tanzania are unknown. The purpose of this qualitative descriptive study was to investigate teachers’ perceptions on teaching in rural primary schools in Northeast Tanzania and the reasons why they remain. This study was guided by self-efficacy theory, a subset of Bandura's social cognitive theory. This descriptive qualitative study explored how rural primary school teachers in northeast Tanzania describe the challenges that cause them to consider abandoning …


Human Resource Professionals’ Perceptions Of Employee Recruitment And Retention Using Linking Total Compensation To Performance Theory, Roshanda Tipton Smiley Jan 2023

Human Resource Professionals’ Perceptions Of Employee Recruitment And Retention Using Linking Total Compensation To Performance Theory, Roshanda Tipton Smiley

Walden Dissertations and Doctoral Studies

Public sector employers experience challenges with recruiting and retaining qualified candidates. The expectations of employees in today’s market challenge traditional methods and practices of the conventional workplace and provide an opportunity for innovation. In this qualitative study, the lived experiences of seven public sector human resource professionals (HRPs) in employee recruitment and retention were explored using Weldon’s linking total compensation to performance theory to frame the study. Data were collected from open ended, semi structured interviews with seven public sector HRPs. The collected data were thematically coded, resulting in the emergent themes of organizational culture, COVID-19 pandemic, work environment, recognition, …


Impact On Retention For Students Participating In Supplemental Instruction At A Community College, Jacqueline Ann Larry Jan 2023

Impact On Retention For Students Participating In Supplemental Instruction At A Community College, Jacqueline Ann Larry

Walden Dissertations and Doctoral Studies

AbstractTitle III Strengthening Institutions Program is a supplemental grant that was designed to help eligible higher education institutions improve and strengthen academic quality, institutional management, and fiscal stability of eligible institutions. A community college in the Midsouth region was the focus of this quantitative study. Graduation and retention rates have steadily declined, and there are significant achievement gaps in terms of ethnicity and race, program completion, and failure rates in high-enrolled courses among first-year students. Using the retention model, this study involved examining the impact on retention for students participating in supplemental instruction upon entering college during their freshman year. …


Logistics Leader Strategies For Retaining Employees, Sandra Northern Jan 2023

Logistics Leader Strategies For Retaining Employees, Sandra Northern

Walden Dissertations and Doctoral Studies

Low employee retention can lead to a lack of the knowledge, skills, and abilities required for sustainable logistics operations. Logistics leaders are concerned with employee retention because turnover increases business costs, reduces operational efficiency, and decreases profitability. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies logistics leaders use to increase employee retention. The participants were three senior leaders from a logistics organization in the northeast region of the United States who possessed knowledge and experience of the research phenomena. Data were collected through semistructured interviews, company documents, publicly available data, and …


Strategies For Recruiting, Retaining, And Developing The Knowledge And Skills Of Behavioral Health Technicians, Shirley Ann Williams Jan 2023

Strategies For Recruiting, Retaining, And Developing The Knowledge And Skills Of Behavioral Health Technicians, Shirley Ann Williams

Walden Dissertations and Doctoral Studies

To be effective, behavioral health organization leaders must recruit and retain behavioral health technicians (BHTs) to provide nonclinical services. The focus of this case study was on identifying strategies to promote the recruitment and retention of BHTs and to help these workers develop the knowledge and skills they need for effective job performance. The Baldrige Framework for Excellence was used to guide this case study of a behavioral health organization located in the southeastern United States. The organization had one residential substance use facility serving men and five serving women and experienced a constant shortage of BHTs. Data were collected …


Financial Aid Knowledge And Resources Among First-Generation College Students, Carmelitia J. Coleman Jan 2022

Financial Aid Knowledge And Resources Among First-Generation College Students, Carmelitia J. Coleman

Walden Dissertations and Doctoral Studies

AbstractFirst-generation, freshmen students struggle to complete the financial aid process at a 4-year private university in Louisiana, impacting their financial and academic well-being. The purpose of this basic qualitative study was to explore first-generation, freshmen student perceptions of how they construct knowledge about the financial aid process and resources needed to help them complete the process. The conceptual framework of the study was comprised of Piaget’s theory of constructivism, which is grounded in the idea of learners constructing their own knowledge based on experience. The first research question addressed how first-generation, freshmen students constructed knowledge about the financial aid process. …


Improving Patients' Engagement And Retention In Intensive Outpatient Substance Abuse Treatment, Leo W. Lavender Jan 2022

Improving Patients' Engagement And Retention In Intensive Outpatient Substance Abuse Treatment, Leo W. Lavender

Walden Dissertations and Doctoral Studies

Substance use disorder continues to be a major health crisis in the United States. Thousands of people die yearly due to substance use and related criminal activity. Substance abuse treatment is a remedy to the disorder and treatment centers admit thousands of patients yearly to address the dilemma. Throughout the years retention has been an ongoing barrier to successful treatment. This study explored significant obstacles to retention: motivation and engagement. The Baldrige Excellence Framework was utilized to assess the training, supervision, procedures, and leadership roles at an intensive outpatient substance abuse treatment center. This study utilized a qualitative approach case …


Relationship Between Police Officers’ Sleep Quality, Burnout From Shift Work, And Intention To Leave Law Enforcement, Misty Ladd Jan 2022

Relationship Between Police Officers’ Sleep Quality, Burnout From Shift Work, And Intention To Leave Law Enforcement, Misty Ladd

Walden Dissertations and Doctoral Studies

Occupational stressors in police work are abundant, and high rates of attrition make the recruiting and maintaining of a qualified force challenging. The increased risks that overnight officers face with regard to their mental and/or physical health warrant further research to ensure that burnout does not interfere with officers’ well-being or performance. The purpose of this quantitative nonexperimental study was to examine whether sleep quality for police officers involved in shift work leads to burnout or the intention to leave law enforcement. Shift work theory and Kundi’s destabilization theory provided the framework for the study. Archival data from 212 police …


Professional Social Work Supervision: The Relationship With Social Worker Retention And Self-Efficacy, Leesha Sh'rae Moore Jan 2022

Professional Social Work Supervision: The Relationship With Social Worker Retention And Self-Efficacy, Leesha Sh'rae Moore

Walden Dissertations and Doctoral Studies

Licensed social workers offer services including mental health, case management, hospice and palliative care, and community-based support services. However, research is limited regarding dynamics that promote social worker retention and continuous social service provision. Using self-efficacy theory, this study intended to examine relationships between supervision satisfaction, supervisor characteristics, employee self-efficacy, and retention among licensed social workers. This study was based on secondary data analysis and involved using a cross-sectional correlational survey design. Secondary data were retrieved from the National Association of Social Work Center for Workforce Studies. Licensed social workers were asked questions involving their satisfaction with supervision received, profession …


Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas Jan 2022

Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas

Walden Dissertations and Doctoral Studies

Factors of employee retention have been widely researched and examined. However, research on factors of retention in relation to youth-serving NPOs was limited. Turnover was an issue that many organizations face, but the impacts and implications of turnover for youth-serving nonprofits may be greater. Using Herzberg’s two-factor theory of motivation, this study identified the factors that local and national NPO employees in the Mid-Atlantic region of the eastern United States provided as to why they remained at or left NPOs. The aim of this study was to identify the motivator and/or hygiene factors that employees or former employees of NPOs …


Performance Measurement Indicators And Their Impact On Historically Black Colleges And Universities, Eric Rashad Williams Jan 2022

Performance Measurement Indicators And Their Impact On Historically Black Colleges And Universities, Eric Rashad Williams

Walden Dissertations and Doctoral Studies

Accrediting agencies assess higher education institutions using performance indicators that are outdated and assessed incorrectly. This research uses various quantitative methods including multiple regression to provide data to understand the financial impacts of these indicators on mission driven historically Black colleges and universities (HBCUs). The research question guiding this research examined whether academic accrediting agencies’, such as the Southern Association of Colleges and Schools, performance indicators affect state funding allocations for HBCUs. Resource dependence theory recognizes leadership in organizations is influenced by adverse external environmental factors. Mission-based achievement outcomes and funding tied to inappropriate outcomes create both internal and external …


Employer Strategies For Military Spouse Retention, Shanna Smith Jan 2021

Employer Strategies For Military Spouse Retention, Shanna Smith

Walden Dissertations and Doctoral Studies

Employee turnover is extremely costly to organizations, which concerns business leaders in the United States because organizations invest time and money in resources such as recruiting, hiring, onboarding, and training. Grounded in systems theory, the purpose of this multiple case study was to explore strategies employers use to retain military spouse talent. The sample consisted of nine business leaders from large companies in San Antonio, Texas, known for successful talent retention initiatives for military spouses. Data were collected from semistructured interviews with business leaders and publicly available organizational documents. Data analysis was guided by thematic analysis, member checking, and methodological …


Strategies For Retaining Employees In The Trucking Industry, Dionne Bell- Pursley Jan 2021

Strategies For Retaining Employees In The Trucking Industry, Dionne Bell- Pursley

Walden Dissertations and Doctoral Studies

Employee turnover is a recurring problem in organizations, affecting performance and productivity while depleting organizational resources. High driver turnover rates raise a company’s operating costs and reduce driver productivity, service quality, and highway safety in the trucking industry. When trucking industry leaders understand such factors, they can develop and implement strategies to increase truck driver retention. Grounded in Herzberg’s two-factor theory and supported by Maslow’s hierarchy of needs theory, the purpose of this single case study was to explore strategies trucking company leaders use to increase truck driver retention. The participants included eight executives from trucking companies in the southeast …


Influence Of Personality Traits On Trooper Retention In The Southeast United States, Amethyste Marie Sanchez Jan 2021

Influence Of Personality Traits On Trooper Retention In The Southeast United States, Amethyste Marie Sanchez

Walden Dissertations and Doctoral Studies

Evidence suggests an issue with trooper retention at state law enforcement agencies in the Southeast United States. A current literature gap exists in understanding how personality affects long-term employment at law enforcement agencies in the Southeast United States. The purpose of this quantitative study was to determine whether there are personality traits that influence the retention of a trooper in the Southeast United States for 5 or more years. The personality traits tested were taken from the 16 Personality Factor 6th Edition Security Selection Report and included emotional adjustment, integrity/control, intellectual efficiency, and interpersonal relations. The theoretical basis for this …


Improving Staff Retention In Adolescent Psychiatric Residential Treatment Facilities, Tasha C. Moses Jan 2021

Improving Staff Retention In Adolescent Psychiatric Residential Treatment Facilities, Tasha C. Moses

Walden Dissertations and Doctoral Studies

AbstractHigh direct care staff (DCS) turnover in psychiatric residential treatment facilities presents significant organizational challenges. Insufficient DCS levels and high turnover rates can undermine an organization’s ability to provide quality care to residents who have acute psychiatric symptoms, maintain a safe environment, and achieve strategic goals. This case study was grounded in the Baldrige Excellence Framework and focused on the DCS retention challenges experienced by a psychiatric residential treatment facility in the southeastern United States. Sources of data included semi structured interviews with seven organizational leaders, a review of organizational archival records, and an academic literature review. Thematic content analysis …


Adjunct Faculty Employment And Student Success In Texas Institutions Of Higher Education, Robin L. Palmer Jan 2020

Adjunct Faculty Employment And Student Success In Texas Institutions Of Higher Education, Robin L. Palmer

Walden Dissertations and Doctoral Studies

AbstractJust over half of faculty members teaching in institutions of higher education (IHEs) in the United States work part time. Previous research on the relationship between part-time faculty employment and student success has produced conflicting findings and may have resulted in ineffective use of part-time faculty. The purpose of this retrospective, prediction study was to determine if the percent of part-time faculty, several institutional variables, and student demographics were significant predictors of retention and graduation rates at IHEs in Texas. Berger and Milem’s theory of organizational behavior and student outcomes grounded this study using secondary analysis of publicly available archival …


Strategies Road Freight Transport Leaders Use To Increase Driver Retention, Johnny Mumphrey Jr. Jan 2020

Strategies Road Freight Transport Leaders Use To Increase Driver Retention, Johnny Mumphrey Jr.

Walden Dissertations and Doctoral Studies

The turnover of skilled over-the-road (OTR) truck drivers in the road freight transportation (RFT) industry results in significant yearly financial losses to organizations across the United States. Leaders in the industry continue to struggle to develop successful strategies for retaining these drivers. Grounded in the motivation hygiene theory, the purpose of this multiple case study was to explore strategies 5 transformational leaders from two RFT firms in North Texas used to improve OTR driver retention. Data collection included semi structured face-to-face interviews, a review of company webpages, and an assessment of company documents (e.g., employee handbooks, training manuals, and vision …


A Phenomenological Study Of Factors Influencing Senor Female United States Marine Corps Officer Retention Decisions, Angel Rae Smith Jan 2020

A Phenomenological Study Of Factors Influencing Senor Female United States Marine Corps Officer Retention Decisions, Angel Rae Smith

Walden Dissertations and Doctoral Studies

The study showed factors that influenced senior female U.S. Marine Corps' (USMC) officer retention decisions. The qualitative study was based on the interpretivism research philosophy and Mobley's model of turnover and employed a phenomenological research design to identify themes regarding participants' perceptions of their lived experiences involving their professions and factors that affected their mandates to remain on active duty. The study included 11 women volunteers who had either earned membership in General Officer (GO) ranks or were competitive for within the USMC as a colonel (CV); they were recruited through purposive sampling, and data were collected through interviews. Data …


Perceived Barriers To Minority Female Recruitment And Retention In Law Enforcement, Lucy Lyles Jan 2020

Perceived Barriers To Minority Female Recruitment And Retention In Law Enforcement, Lucy Lyles

Walden Dissertations and Doctoral Studies

Representative bureaucracy indicates that police agencies should reflect the communities they serve to improve public perception of the agencies. An underrepresented population in U.S. law enforcement is minority females. The purpose of this qualitative phenomenological study was to explore participants’ lived experiences regarding perceived barriers to the recruitment and retention of minority females in U.S. law enforcement agencies. The study used theories of representative bureaucracy and intersectionality as frames. Data were collected from 15 survey responses and semi-structured interviews with minority female officers from federal, state, and local law enforcement agencies in Maryland. The data analysis included contingency tables and …


Factors That Influence African American Male Retention In Public Four-Year Institutions, Shantya V. Plater Jan 2020

Factors That Influence African American Male Retention In Public Four-Year Institutions, Shantya V. Plater

Walden Dissertations and Doctoral Studies

Due to the lack of policies at the federal and state level, 4-year public colleges and universities across the United States are left to develop retention policies at the institutional level to support their diverse populations. Retention rates for minority students lag behind their peers, especially African American male students. This study identified the factors that influence retention amongst African American male students at 4-year public colleges and universities. The theoretical framework used in this study was the Tinto model of academic and social integration. The data identified that financial resources, family support, and academic and social engagement influence the …


Social Influences, Decision-Making, And Career Retention Of Novice Teachers, Kerstin Anna Stewart Jan 2020

Social Influences, Decision-Making, And Career Retention Of Novice Teachers, Kerstin Anna Stewart

Walden Dissertations and Doctoral Studies

New teachers bring hope, optimism, and excitement for teaching and learning from their individual preparatory programs to their classrooms at the start of every new school year. However, research indicates a large number of those teachers leave the field of teaching within a 5-year timeframe. The consequence of this loss of professionals has a deep-rooted impact on student achievement and learning. This loss also has considerable career and financial implications for the field of education. The reasons for this exodus are varied and somewhat broad in nature and scope. The purpose of this phenomenological study was to describe the lived …


Stress And Burnout: Empathy, Engagement, And Retention In Healthcare Support Staff, Burnette Vidal Jan 2019

Stress And Burnout: Empathy, Engagement, And Retention In Healthcare Support Staff, Burnette Vidal

Walden Dissertations and Doctoral Studies

Research on stress and burnout and their influence on empathy, engagement, and retention, in healthcare support staff is scarce in the literature. The theoretical framework for this study was the conservation of resources (COR) theory which claims that when people are stressed, emotionally exhausted, and experiencing burnout, they protect and preserve their physical and mental resources from becoming depleted by reducing their effort and withdrawing from work. The key research question was: Does burnout mediate the relationship between stress and empathy, engagement, and turnover intentions in healthcare support staff working in a Federally Qualified Health Center (FQHC)? This quantitative, non-experimental, …


Relationship Between Job Embeddedness And Turnover Intentions Among Municipal Law Enforcement Officers, William Alonzo Forrester Jan 2019

Relationship Between Job Embeddedness And Turnover Intentions Among Municipal Law Enforcement Officers, William Alonzo Forrester

Walden Dissertations and Doctoral Studies

Law enforcement organizations have been facing a challenge with maintaining an adequate level of personnel due to an increased rate of employee turnover, which has been shown to have a negative impact on an agency's ability to reduce both property and violent crimes. The purpose of this cross-€sectional, quantitative study was to examine job embeddedness as a predictor of turnover intentions among municipal law enforcement officers by using the human capital theory as the theoretical foundation. To collect the data, a survey link was distributed to all personnel of a large, municipal law enforcement agency in the southeastern United States; …


Using The Identity Capital Model To Understand Master's Counseling Students' Program Retention, Tammison Rene Smith Jan 2019

Using The Identity Capital Model To Understand Master's Counseling Students' Program Retention, Tammison Rene Smith

Walden Dissertations and Doctoral Studies

Master's education is a quickly growing area of higher education that provides students higher lifetime earnings and lower levels of unemployment. Despite the benefits, the little research conducted over the past 20 years, using institutional, programmatic, and sociological student factors (e.g., age, race, and financial status) has had minimal success creating a universal model to understand what promotes the retention and graduation of master's students. C�t�'s identity capital model (ICM) holds that interactions of both sociological and agentic capital aid in the development of an individual's identity. While cultural capital is essential for building the foundation of identity, it is …