Digital Commons Network^™

Identifying And Responding To Privacy Dark Patterns, Dominique Kelly, Jacquelyn Burkell

FIMS Publications

Privacy dark patterns are user interface design strategies intended to “nudge” users to reveal personal data, either directly or by enabling (or failing to disable) privacy-invasive platform/profile settings. Examples of privacy dark patterns on social media include defaults that enable the public display of posted content, warnings that follow attempts to reject personalized ads, and hidden “skip” buttons that make it more challenging to decline privacy-undermining requests such as to sync contacts.

Our project aims to minimize the impact of privacy dark patterns on Canadian youth. Building on our prior research documenting the use of these strategies on five social …

Approaches To Regulating Privacy Dark Patterns, Matthew Gaulton, Dominique Kelly, Jacquelyn Burkell

FIMS Publications

In this paper, we will evaluate new bills slated to replace the Personal Information Protection and Electronic Documents Act (PIPEDA) and offer stronger privacy dark pattern protections to Canadians.

Existing scholarship in the realm of privacy law, such as “Deceptive Design and Ongoing Consent in Privacy Law” by Jeremy Wiener and “Privacy Dark Patterns: A Case for Regulatory Reform in Canada” by Ademola Adeyoju, primarily focuses on creating frameworks for understanding privacy dark patterns in the law and explaining the pitfalls and legal inadequacies surrounding dark pattern legislation in Canada.

However, the aim of this paper diverges significantly. While acknowledging …

Identifying Dark Patterns In User Account Disabling Interfaces: Content Analysis Results, Dominique Kelly, Victoria L. Rubin

FIMS Publications

Dark patterns are user interface (UI) strategies deliberately designed to influence users to perform actions or make choices that benefit online service providers. This mixed methods study examines dark patterns employed by social networking sites (SNSs) with the intent to deter users from disabling accounts. We recorded our attempts to disable experimental accounts in 25 SNSs drawn from Alexa’s 2020 Top Sites list. As a result of our systematic content analysis of the recordings, we identified major types of dark patterns (Complete Obstruction, Temporary Obstruction, Obfuscation, Inducements to Reconsider, and Consequences) and unified them into a conceptual model, based on …

The Development, Implementation, And Evaluation Of An Evidence-Based Social Media Campaign Designed To Enhance Social Connectedness For First-Year University Students, Julie Vo

Electronic Thesis and Dissertation Repository

The primary purpose of this study was to develop, implement, and evaluate the feasibility of a 10-week, evidence-based social media campaign (“iBelong@Western”) targeting the social connectedness of first-year university students (n = 30; M_age = 18.5, SD = 4.9) in London, Ontario. The secondary purpose was to explore participant perceptions of the campaign and its impact on social connectedness. Developed over a 3-month period using evidence-based approaches (e.g., participatory action research, SMILE framework), the campaign was implemented from March-May, 2023. Feasibility was assessed using social media analytics and data from one semi-structured interview; participant perceptions were explored using …

Documenting Privacy Dark Patterns: How Social Networking Sites Influence Users’ Privacy Choices, Dominique Kelly, Jacquelyn Burkell

FIMS Publications

Dark patterns are user interface (UI) design strategies intended to influence users to make choices or perform actions that benefit online services. This study examines the dark patterns employed by social networking sites (SNSs) to influence users to make privacy-invasive choices. We documented the privacy dark patterns encountered in attempts to register an account, configure account settings, and log in and out for five SNSs popular among American teenagers (Discord, Twitter, Instagram, TikTok, and Snapchat). Based on our observations, we present a typology consisting of three major types of privacy dark patterns (Obstruction, Obfuscation, and Pressure) and 10 subtypes. These …

Uwo Students' Use Of Social Media To Navigate Accessibility, Anika Sebudde, Samuel Schneider, Kate M. Mahoney

Undergraduate Student Research Internships Conference

Our research group explored Western University students' use of social media to navigate issues and experiences with accessibility and disabilities.

Our goal was to determine how students use social media platforms to discuss access issues and uncover common trends of student experiences with accessibility at Western University.

The Development Of Conspiracy Theories During The Freedom Convoy, Srinjoyee Chakraborty Ms.

Undergraduate Student Research Internships Conference

Conspiracy theories have been prevalent throughout history, especially during periods of fear and uncertainty as people build a narrative against political elites and blame misdeeds on their malignant nature. A case study of this phenomenon can be examined in the Canadian Freedom Convoy. The Freedom Convoy began in early 2022 as a protest against COVID-19 mandates, attracting significant political attention as an unprecedented event that eventually forced Trudeau to invoke the Emergencies Act. As political tensions and opinions arose on social media, conspiracist groups began to develop conspiracy theories about the Truck Convoy in order to attract attention from potential …

Recreational Nastiness Or Playful Mischief? Contrasting Perspectives On Internet Trolling Between News Media And Avid Internet Users, Yimin Chen

Electronic Thesis and Dissertation Repository

The term “internet trolling” has come to encompass a wide range of disparate behaviours: ranging from abusive speech and computer hacking to sarcastic humour and friendly teasing. While some of these behaviours are clearly antisocial and, in extreme cases, criminal, others are harmless and can even be prosocial. Previous studies have shown that self-identified internet trollers tend to credit internet trolling’s poor reputation to misunderstanding and overreaction from people unfamiliar with internet culture and humour, whereas critics of trolling have argued that the term has been used to downplay and gloss over problematic transgressive behaviour. As the internet has come …

New And Transferable Digital Skills In The Era Of The Covid-19 Pandemic: Mobilizing Social Support, Molly-Gloria Harper, Anabel Quan-Haase, William Hollingshead

Sociology Presentations

The COVID-19 pandemic is an unprecedented global crisis that has had profound impacts on people’s lives. Under these circumstances, social support can buffer against pandemic-related stress. Yet, the dynamics of the COVID-19 pandemic with its stringent health guidelines have created unique challenges to the mobilization of social support. These challenges particularly affect vulnerable groups with limited digital life skills. Based on a qualitative study of 101 semi-structured interviews with East York residents in Toronto, Canada conducted in 2013–2014, we investigate what new and transferable digital life skills are needed in the pre- and post-pandemic era to mobilize social support. Our …

Digital Media Use And Social Inclusion: A Case Study Of East York Older Adults, Anabel Quan-Haase, Molly-Gloria Harper, Alice Hwang

FIMS Publications

Digital media is essential to sustaining communication with various types of social ties. However, older adults (aged 65+) are reported to be the least likely to use digital media. While statistics show that older adults are increasingly using more digital media, evidence shows this is predominately aging long-term users of digital media rather than older adults adopting new digital media. To investigate this “grey divide” and adoption of digital media by older adults, this study qualitatively analyses semi-structured interviews of 41 individuals aged 65 and older from the East York region of Toronto, Canada. Our findings suggest that satisfaction with …

Wechat, Jinman Zhang, Anabel Quan-Haase

FIMS Publications

WeChat is a popular Chinese social media platform that emphasizes mobile internet services rather than PC internet services. What further distinguishes WeChat from other social media sites is its multipurpose platform, which integrates a range of applications and features. With its large and diverse user base, vast amounts of user-generated content, and increasing global reach, WeChat provides unique opportunities for researchers to examine Chinese society relying on new data sources that can enhance or even substitute traditional data collection methods such as surveys. WeChat can also provide insights into new digital phenomena including social movements, online groups, propaganda, and e-governance. …

The Practice Of Curation On Instagram: A Bourdieusian Approach, Eve S. Smerchinski

MA Research Paper

Social media has become a salient part of the social world. However, social media platforms are no longer solely for conversing with others; they have become a tool for self-presentation and the curation of self. This paper explores how previous social media research and scholars can be used to understand the intentionality displayed by Instagram users as they construct their online identities and profiles. Additionally, this paper aims to further understand this process by approaching it as a process of curation through a Bourdieusian lens. Bourdieu’s sociological lens will allow for a further understanding of the intentionality behind social media …

Examining Public Health Risk Communication Via Social Media By Provincial And Local Health Authorities In Ontario During The Covid-19 Pandemic, Marc Resendes

Electronic Thesis and Dissertation Repository

Risk communication campaigns are essential during public health crises to inform the public about ways to mitigate, alleviate and manage potential risks. The purpose of this study was to describe risk communication on social media by Ontarian health authorities amid COVID-19, in addition to examining the strategies that guided their social media use. This was completed through (a) a narrative review of risk communication literature; (b) a qualitative content analysis of select health authority Twitter messaging following three major COVID-19 milestones; and (c) key informant interviews with those coordinating social media responses to COVID-19. Information giving and news updates were …

Mitacs Female Ngos Use Of Twitter During The Covid-19 Pandemic, Riley M. Mclaughlin

Undergraduate Student Research Internships Conference

This study analyzes how female-run NGOs have used Twitter during the COVID-19 pandemic. It assesses the themes they discuss, as well as the functions of the tweets collected. Using a framework by Lovejoy and Saxton (2012), tweets were coded based on whether or not they had the purpose of spreading information, building community, or encouraging action. Data from five different organizations was collected for analysis. Researchers pose questions about how organizations discuss women's concerns during the pandemics, which concerns they discuss most often, and how they use the three functions outlined above. Preliminary findings are discussed, however further analysis of …

Public Health Agencies Outreach Through Instagram During Covid-19 Pandemic: Crisis And Emergency Risk Communication Perspective, Aqdas Malik, Laeeq M. Khan, Anabel Quan-Haase

FIMS Publications

Background: Governmental and non-governmental institutions increasingly use social media as a strategic tool for public outreach. Global spread, promptness, and dialogic potentials make these platforms ideal for public health monitoring and emergency communication in crises such as COVID-19.

Objective: Drawing on the Crisis and Emergency Risk Communication framework, we sought to examine how leading health organizations use Instagram for communicating and engaging during the COVID-19 pandemic.

Methods: We manually retrieved Instagram posts together with relevant metadata of four health organizations (WHO, CDC, IFRC, and NHS) shared between January 1, 2020, and April 30, 2020. Two coders manually coded the analytical …

The Impact Of Using Social Media To Understand The Pandemic: Does It Spread Conspiracy And Discourage Health-Protective Behaviours?, Kitara Patry

Brescia Psychology Undergraduate Honours Theses

This study investigates the interplay between social media use for COVID-19 related information, belief in COVID-19 conspiracy theories, and the negative behaviours associated with these conspiracy theories that manifest in participants’ disregard of health-protective behaviours. Participants (N = 69) were recruited from an all-female undergraduate population and completed one online questionnaire. The questionnaire included demographic information and experience with the pandemic. Questions about COVID-19 conspiracy theories and health-protective behaviours were adapted from Allington et al.’s (2020) research. A Pearson correlation analysis for using social media or traditional news as a main source of COVID-19 information was not significant with measures …

Social Media As A Predictor Of Depression Rates Among Male Versus Female Adolescents During The Covid-19 Pandemic, Kaylee A. Fishback

Undergraduate Honours Theses

Technology use has drastically and progressively increased as the COVID-19 pandemic has continued to unfold. Adolescents are now reliant on technology for their education, in addition to communication with friends and family (Pfefferbaum & North, 2020). With the recency of the pandemic, research on the effects of increased internet and social media use for adolescent mental health is decidedly underdeveloped. This study aimed to fill the research gap by examining how the frequency of male and female adolescents’ social media use is associated with depression rates during the pandemic by using a longitudinal design. Participants for this study included 351 …

There Is More To Snapchat Than Snapping: Examining Active And Passive Snapchat Use As Predictors Of Anxiety In Adolescents, Nicole A. Orlan

Undergraduate Honours Theses

Social media’s adoption in society continues to increase, and past research has found significant relationships between social media use and anxiety in young adolescents. The current research focused solely on Snapchat, as it is currently one of the most popular platforms among adolescents; however, it is also one of the least researched. This research aimed to explore Active and Passive Snapchat Use as predictors of anxiety in adolescents over time. This study focused on what people are actually doing while using Snapchat rather than the amount of use. Adolescents (N = 105, 21.2% male and 78.8% female) from High Schools …

The Networked Question In The Digital Era: How Do Networked, Bounded, And Limited Individuals Connect At Different Stages In The Life Course?, Barry Wellman, Anabel Quan-Haase, Molly-Gloria R. Harper

FIMS Publications

We used in-depth interviews with 101 participants in the East York section of Toronto, Canada to understand how digital media affects social connectivity in general--and networked individualism in particular--for people at different stages of the life course. Although people of all ages intertwined their use of digital media with their face-to-face interactions, younger adults used more types of digital media and more diversified personal networks. People in different age-groups conserved media, tending to stick with the digital media they learned to use in earlier life stages. Approximately one-third of the participants were Networked Individuals: In each age-group, they were the …

The Sociological Imagination In Studies Of Communication, Information Technologies, And Media: Citams As An Invisible College, Anabel Quan-Haase, Molly-Gloria Harper, Shelley Boulianne

FIMS Publications

In this 2020 CITAMS special issue of Information, Communication & Society, we bring together an important body of work that draws on the sociological imagination to ask critical questions of our times. We selected nine papers that represent both the breadth of sociological work taking place within CITAMS as well as the diversity of its members. CITAMS is welcoming of a range of perspectives in more than one way. We welcome studies of a range of tools and practices. For example, Kadylak and Cotten (this volume) study the willingness of older adults to use six different emerging technologies in …

Resignation Or Resistance? Examining The Digital Privacy Attitudes And Behaviours Of East Yorkers, Kaitlyn Cavacas

Electronic Thesis and Dissertation Repository

Digital technologies have become enmeshed in everyday life causing the public to become exposed to potential privacy risks through data collection and aggregation practices. Further, the upsurge in use of social networking platforms has also created opportunities for privacy violations through institutional and social surveillance. Employing a qualitative thematic analysis, this study explores how adults (N=101) living in East York, Toronto, navigate privacy through their use of the internet and digital services. Participants expressed feelings of mistrust, loss of control, resignation, and perceived self-unimportance with regards to their digital data. Importantly, others noted their desire and attempts to …

Transgender Youtubers And The Power Of Coming Out: Existentialism, Gender Performance, And Self-Actualization, Meghan Miller

Electronic Thesis and Dissertation Repository

The transgender community has historically faced discrimination and oppression. However, the internet has emerged as a preeminent resource for transgender people to seek community and visibility, with YouTube acting as an especially valuable visual repository of self-representation. The present research is concerned with examining how transgender YouTube creators use the platform for self-actualization through the lens of existentialist and gender performance theory. Employing a qualitative content analysis of gender disclosure videos to explore this problem, this study shows how transgender YouTubers seek personal authenticity and self-disclosure, especially with the help of and in relation to their audiences. Further, having come …

Snapchat And Its Relationship To Alcohol Consumption And Associated Behaviours, Kellie S. Thomas

Undergraduate Honours Theses

The current study examined the relationship between Snapchat use, alcohol consumption and associated behaviours and motivations. The participants in the study were 200 undergraduate students enrolled at Western University. Participants in the control condition watched a video made up of 11 Snapchats where subjects were consuming water, the experimental condition was identical except subjects were consuming alcoholic beverages. Regression analyses indicated that relationship management motivation (RMM) and self-enhancement motivation (SEM) were the most significant predictors across condition and gender. Implications are discussed.

Self Presentation Of Select Female Athletes On Instagram And Public Responses, Erin Ratelle

Electronic Thesis and Dissertation Repository

Social media sites vastly have changed the ways in which athletes can interact with their fans. Positioned within the area of feminist cultural studies, this thesis employs a mixed-methods approach to examine how 8 selected female athletes display their bodies on Instagram via posted photos; how the public responds to this content via photo comments; and how these interactive postings fit with wider socio-cultural and historical contexts of women’s bodies in sport and physical activity. Using Erving Goffman’s theory on self-presentation and Jurgen Habermas’ theory on the public sphere, I conceive Instagram as both stage and space for public deliberation. …

The E-Writing Experiences Of Literary Authors, Kathleen Schreurs

Electronic Thesis and Dissertation Repository

The e-writing experience is new and not yet fully understood and there is a story to be told about the enigmatic term e-writing and its impact on authors in the e-paradigm. In this study I collected understandings of e-writing by exploring the experiences of literary authors through qualitative case studies. I set out to find answers amidst two interconnected plots of inquiry. The first plot examined e language, in particular the term e-writing, and asked how authors understand the term e-writing and how their experiences contributed to that meaning. The second storyline asked how the digital revolution and resulting e-culture …

Jihad And Hashtags: Women's Roles In The Islamic State And Pro-Jihadist Social Networks, Rachel K. Inch

MA Research Paper

Over a one-year period from January 2015 to January 2016, a team of researchers collected nearly 100,000 Tweets from female operated Twitter accounts that exhibited pro-Islamic State (IS) affiliations. The following exploratory research paper aims to address two questions: (1) will identifiable patterns of engagement be revealed through a thematic analysis of Tweets posted by pro-IS women?, and (2) do these patterns illuminate the roles pro-IS women occupy online and in real-time social networks? This research paper intends to challenge the gendered assumption that women play strictly supportive roles within the boundaries of the IS, and demonstrate that IS female …

Do You “Like” Me?: Reassurance Seeking On Facebook And Depression, Callista Forchuk

Electronic Thesis and Dissertation Repository

The objective of this study was to expand interpersonal theories of depression by incorporating online social behaviour. This study assessed the influence of Facebook reassurance seeking on concurrent depressive symptoms, as well as the moderating role of attachment anxiety in this relation. A sample of 458 undergraduates (68% female; mean age 18.54) completed self-report computer-based questionnaires of offline reassurance seeking, Facebook reassurance seeking, attachment style, and depression. Contrary to hypotheses, Facebook reassurance seeking was not associated with depressive symptoms. However, there was an interaction whereby, for those higher in attachment anxiety, more Facebook reassurance seeking was associated with lessened depressive …

A Retrospective On State Of The Art Social Media Research Methods: Ethical Decisions, Big-Small Data Rivalries And The Spectre Of The 6vs, Anabel Quan-Haase, Luke Sloan

FIMS Publications

This concluding chapter offers critical reflections on some of the key themes covered in the Handbook. Ethics emerged as a concern for many scholars, both for those engaging in quantitative and qualitative approaches. Scholars agree in that there is no overarching set of rules that can be applied to all projects blindly, rather they see ethical decisions as being grounded in the specifics of the data being collected, the social group under study, and the potential repercussions for subjects. A second central theme was the value of qualitative approaches for understanding ‘anomalies’ within larger data sets. Qualitative approaches are seen …

Motivations For Sharing News On Social Media, Lorraine (Lola) Y.C. Wong, Jacquelyn Burkell

FIMS Publications

Social media have become an important part of everyday communication, and a platform for sharing and ‘re-sharing’ of information. We discover news through our social networks and pass some of what we encounter along to others in those same networks. Numerous studies focus on the sharing of personal information (both online and offline) but less research examines practices related to the sharing of news—especially sharing via social media. Understanding why we choose to share news and non-personal content online is vital in a world where we increasingly turn to social media and our online social networks for news and …

“Follow Me So I Can Dm You Back”: An Exploratory Analysis Of A Female Pro- Isis Twitter Network, Joseph A. Varanese

Electronic Thesis and Dissertation Repository

The purpose of this study is to explore a network of female pro-Islamic State of Syria and Iraq (ISIS) supporters on Twitter. To do so, I identified twenty Twitter accounts (n=20) through snowball sampling, and analyzed their network comprising 5,861 vertices and 12,034 edges. I studied the network using three social network analysis metrics—Freeman’s normalized betweenness centrality, average geodesic distance, and tie strength. Females in the sample were more influential than males, and as a result, had a greater ability to radicalize other females within their network. Further, I observed that it took females longer than expected to …