Digital Commons Network^™

A Consumer-Oriented Decision-Making Approach For Selecting The Cloud Storage Service: From Paprika Perspective, Salim Al Isma'ili, Mengxiang Li, Jun Shen, Qiang He

Faculty of Engineering and Information Sciences - Papers: Part B

In recent years there is a growth in the number of companies that offers cloud storage solutions. From user’s perspectives, it is becoming a challenging task to choose which cloud storage to use and from whom, based on user’s needs. In this context, no framework can evaluate the decision criteria for selection of cloud storage services. This paper proposes a solution to this problem by identifying the cloud storage criteria and introduces the PAPRIKA approach for measuring the criteria of cloud storage based on client’s preference. This work demonstrated the applicability of the framework (decision model) by testing it with …

A Review Of Current Practices To Increase Chlamydia Screening In The Community - A Consumer-Centred Social Marketing Perspective, Lyn Phillipson, Ross Gordon, Joanne Telenta, Christopher A. Magee, Marty Janssen

Faculty of Social Sciences - Papers (Archive)

Chlamydia trachomatis is one of the most frequently reported sexually transmitted infections (STI) in Australia, the UK and Europe. Yet, rates of screening for STIs remain low, especially in younger adults. Objective: To assess effectiveness of Chlamydia screening interventions targeting young adults in community-based settings, describe strategies utilized and assess them according to social marketing benchmark criteria. Search strategy: A systematic review of relevant literature between 2002 and 2012 in Medline, Web of Knowledge, PubMed, Scopus and the Cumulative Index to Nursing and Allied Health was undertaken. Results: Of 18 interventions identified, quality of evidence was low. Proportional screening rates …

The Incorporation Of Transformative Consumer Research Principles Within The 'Cancer Good News' Social Marketing Project: A Case Study, Lyn Phillipson, Julie Hall, Leissa Pitts

Faculty of Social Sciences - Papers (Archive)

Abstract presented at the World Social Marketing Conference, 19-21 April 2015, Sydney, Australia

A Randomised Controlled Trial Of A Consumer-Focused E-Health Strategy For Cardiovascular Risk Management In Primary Care: The Consumer Navigation Of Electronic Cardiovascular Tools (Connect) Study Protocol, Julie Redfern, Tim Usherwood, Mark Fort Harris, A Rodgers, Noel Hayman, Kathryn S. Panaretto, C Chow, A Lau, Lis Neubeck, G Coorey, F Hersch, E Heeley, Anushka Dr Anushka Patel, S Jan, Nicholas Arnold Zwar, David Peiris

Faculty of Science, Medicine and Health - Papers: part A

Introduction: Fewer than half of all people at highest risk of a cardiovascular event are receiving and adhering to best practice recommendations to lower their risk. In this project, we examine the role of an e-health-assisted consumer-focused strategy as a means of overcoming these gaps between evidence and practice. Consumer Navigation of Electronic Cardiovascular Tools (CONNECT) aims to test whether a consumer-focused e-health strategy provided to Aboriginal and Torres Strait Islander and non-indigenous adults, recruited through primary care, at moderate-to-high risk of a cardiovascular disease event will improve risk factor control when compared with usual care. Methods and analysis: Randomised …

Monitoring The Availability Of Healthy And Unhealthy Foods And Non-Alcoholic Beverages In Community And Consumer Retail Food Environments Globally, C N. Mhurchu, S Vandevijvere, W Waterlander, L E. Thornton, Bridget Kelly, A J. Cameron, W Snowdon, Boyd A. Swinburn

Faculty of Social Sciences - Papers (Archive)

Retail food environments are increasingly considered influential in determining dietary behaviours and health outcomes. We reviewed the available evidence on associations between community (type, availability and accessibility of food outlets) and consumer (product availability, prices, promotions and nutritional quality within stores) food environments and dietary outcomes in order to develop an evidence-based framework for monitoring the availability of healthy and unhealthy foods and non-alcoholic beverages in retail food environments. Current evidence is suggestive of an association between community and consumer food environments and dietary outcomes; however, substantial heterogeneity in study designs, methods and measurement tools makes it difficult to draw …

Supply Means Supply - What Does 'Supply' Mean? Consumer Responses To A Campaign Targeting Secondary Supply Of Alcohol To Teenagers, Sandra C. Jones, Laura Robinson, Heidi Gilchrist, Lance Barrie

Faculty of Social Sciences - Papers (Archive)

A significant factor contributing to the problem of underage drinking is the 'secondary supply' of alcohol to minors. Secondary supply by parents for consumption in private settings is legal in most states of Australia including NSW. The NSW Police Force, in partnership with the Central Coast Health Promotion Unit, developed a community-based intervention to address the issue of secondary supply of alcohol to minors ('Supply Means Supply'). This paper reports on a series of focus groups to examine in more depth the drivers of attitudes towards secondary supply to minors, and to assess responses to the Supply Means Supply campaign …

Consumer Understandings And Attitudes Towards Local Food: An Exploration Of Australian Consumers' Perspectives, Ellena Rebbeck, Deanne Condon-Paoloni, Heather Yeatman

Faculty of Science, Medicine and Health - Papers: part A

Concerns exist about the sustainability of current globalised food systems, and have led to increased interest in alternative food systems. It has been argued that local food will reduce environmental impacts, provide consumer benefits of connection and health, and support local economies.

Do Clinical Outcome Measures Assess Consumer-Defined Recovery?, Retta Andresen, Peter Caputi, Lindsay G. Oades

Faculty of Health and Behavioural Sciences - Papers (Archive)

There is an international call for mental health services to become recovery-oriented, and also to use evidence based practices. Addressing this call requires recovery-oriented measurement of outcomes and service evaluation.Mental health consumers view recovery as leading as meaningful life, and have criticised traditional clinical measures for being too disability-oriented. This study compares three measures of consumer-defined recovery fromenduring mental illness: the Recovery Assessment Scale, the Mental Health Recovery Measure and the Self-Identified Stage of Recovery, with four conventional clinical measures. Correlational analyses supported the convergent validity of the recovery measures, although certain subscaleswere unrelated to each other. More importantly, little …

Determination Of Consumer Context In An Online Transaction Process For A High Risk Purchase, Robert G. Grant, Rodney J. Clarke, Elias Kyriazis

Faculty of Commerce - Papers (Archive)

This paper showcases/discusses a method of analyzing consumer website behavior that enables real-time purchase context identification. Such analysis will enable online vendors to serve content that is relevant to the consumer’s needs, addressing the apparent utility deficit that websites have for complex product transactions. The use of communication theory is a key component of a value co-creation process that leverages the data derived from website interactivity by analyzing the meaning of consumer activity on a website. Such an approach offers insights into the effect of information accessed by consumers in real time, enabling a responsive system for serving information in …

Antecedents And Impacts Of Trust In Travel-Related Consumer-Generated Media, Kyung Hyan Yoo, Ulrike Gretzel

Faculty of Commerce - Papers (Archive)

This study investigated the factors influencing trust in travel-related CGM and the degree to which trust affects the benefits and impacts of using CGM when planning pleasure trips. An online survey of US Internet users was conducted with a total of 1170 individuals responding to questions regarding their perceptions and use of CGM for travel planning. The findings show that CGM use is widespread and that trust depends on the type of website on which the CGM is posted, perceptions of other CGM creators as well as CGM readers’ personality. Also, those who have greater trust in CGM report greater …

A Psychometric Analysis Of The Mental Health Consumer Participation Questionnaire, Brenda Happell, Lorna Moxham, Chris Platania-Phung

Faculty of Health and Behavioural Sciences - Papers (Archive)

If consumer participation is to be translated from rhetoric into reality, the attitudes of health professionals need to be addressed. Educational strategies can play an important role, but measures of attitudes are needed to determine the effectiveness of these strategies. This paper seeks to establish the Mental Health Consumer Participation Questionnaire (MHCPQ) on psychometric grounds, and explore attitude levels. Overall, the 150 nursing students who participated saw consumer participation in a favourable light, although this varied with the nature and extent of involvement. Psychometric properties, attitude structure, and attitude differences are reported. The MHCPQ displays good face validity and can …

Understanding It Adoption And Consumption Within The Social Structure Of A Consumer's Economy, Sherman Ting, Linda Dawson, Chris Dubelaar

Faculty of Engineering and Information Sciences - Papers: Part A

Research into adoption, acceptance and consumption of Information Technology (IT) within its diffusion cycle has been extensively studied in Information Systems (IS) and marketing. However, research often focused too narrowly on technology adoption rates and drivers leading to technology adoption and acceptance. This paper discusses how understanding the social structure of a consumer's economy, a consumer's portfolio of capital resources, can reveal the individual's approach and experiences towards technology adoption and consumption present and future. It provides a novel multi-disciplinary and practical approach into understanding the technology consumer by looking at how economic, cultural, social, educational, technological and political capital …

A Review Of Consumer Involvement In Evaluations Of Case Management: Consistency With A Recovery Paradigm, Sarah L. Marshall, Trevor P. Crowe, Lindsay G. Oades, Frank F. Deane, David J. Kavanagh

Faculty of Health and Behavioural Sciences - Papers (Archive)

This Open Forum examines research on case management that draws on consumer perspectives. It clarifies the extent of consumer involvement and whether evaluations were informed by recovery perspectives. Searches of three databases revealed 13 studies that sought to investigate consumer perspectives. Only one study asked consumers about experiences of recovery. Most evaluations did not adequately assess consumers' views, and active consumer participation in research was rare. Supporting an individual's recovery requires commitment to a recovery paradigm that incorporates traditional symptom reduction and improved functioning, with broader recovery principles, and a shift in focus from illness to well-being. It also requires …

Consumer's Product Comprehension: Limitations Of Past Work And Recommendations For New Directions, Amina Ait El Houssi, Sara Dolnicar

Faculty of Commerce - Papers (Archive)

Advertising has to effectively explain new products to consumers. Product comprehension research provides the theoretical insights needed to do so. Yet, results from product comprehension research are limited because the stimuli used were not really new products and the validity of the comprehension measures used is questionable. We contribute by providing a brief literature review supporting the above claims and proposing two improvements for future work: the use of extensive pre-studies to identify stimuli of varying innovativeness levels and the inclusion of services new to consumers, not the market. Empirical illustrations of the value of both propositions are provided.

Evolution And Sustainability Of The Helping Hands Volunteer Program: Consumer Recovery And Mental Health Comparisoins Six Years On, Frank P. Deane, Retta Andresen

Faculty of Health and Behavioural Sciences - Papers (Archive)

The Helping Hands program commenced in 1999 and partners volunteers with mental health consumers for support and to increase social contact, recreational and friendship opportunities. The aim of the present study is to describe the evolution and sustainability of the program over the first 6 years. A description of consumers accessing the program using recovery-oriented measures and traditional measures of behavioural functioning is also provided. Service data was collected on the development of the program, service utilisation, volunteer participation and funding patterns. Cross-sectional measures of recovery and baseline and follow-up Health of the Nation Outcome Scales (HoNOS) were collected on …

Explaining The Benefits Of Ebay's Features In Consumer Problem Solving Decisions, Joshua Chang

Faculty of Commerce - Papers (Archive)

the Internet has provided significant search and evaluation benefits to shoppers over traditional alternatives. According to theory in the economics of information, proceding media technologies constrain the quality and quantity of information available to shoppers.

Consumer Understanding And Use Of Health Claims For Foods, P. G. Williams

Faculty of Health and Behavioural Sciences - Papers (Archive)

Health claims for foods are permitted in an increasing number of countries but there are very few studies evaluating the effect of such claims on purchase behavior and consumer health. There are significant differences between countries, but in general consumers see health claims as useful, they prefer short succinct wording rather than long and complex claims, and they believe claims should be approved by government. Consumers view a food as healthier if it carries a health claim and this “halo” effect may discourage them seeking further nutrition information. Consumers do not clearly distinguish between nutrient content, structure-function and health claims. …

Communicating Health Benefits - Do We Need Health Claims?, P. G. Williams

Faculty of Health and Behavioural Sciences - Papers (Archive)

Many countries are now permitting health claims on foods and Food Standards Australia New Zealand is developing new regulations to permit their use in Australia. However there is no clear understanding of how consumers use health claims and their likely impact on consumer food behaviour or health. More research is needed, but a review of previous studies allows some common conclusions can be drawn. Health claims on foods are seen by consumers as useful, and when a product features a health claim they view it as healthier and state they are more likely to purchase it. Consumers are sceptical of …

Consumer Preferences For Online And Offline Resources In The Process Of Buying A High Involvement Service Bundle: A Qualitative Exploration, Robert G. Grant

Faculty of Commerce - Papers (Archive)

Adding online resources to a promotional mix adds a new level of complexity to marketing communications. The challenge for marketers is to retain a focus on value delivery which requires understanding both main effects and interactions between communication and promotional methods. This paper reports a qualitative study preceding a non-discrete choice experiment simulation to research information source effects at different stages of the buying process for different service types.

Relative Values And Complementarity Of Online And Offline Interactions In Consumer Buying Behaviour: A Proposed Research Plan To Study Purchasing Of A Consumer Service Product Bundle, Robert G. Grant

Faculty of Commerce - Papers (Archive)

Current research into online consumer behaviour seems to be limited in two respects, firstly it treats online interaction as a stand-alone phenomenon and secondly it focuses on discrete steps in consumer processes, neglecting links between the steps. This paper proposes a research method to investigate relative values and complementarity between online and offline interactions in a consumer's buying process, examining differences within and between steps. A range of information source types and functional resource options will be researched for both effectiveness and efficiency benefits as well as emotional preferences for both online and offline interactions.

The research will focus on …

Corporate Social Responsibility (Csr): An Examination Of Consumer Awareness, Evaluation And Purchase Action, Alan A. Pomering

Faculty of Commerce - Papers (Archive)

Despite marketplace polls reporting heightened consumer interest in and support for companies acting in socially-responsible ways, there remains to date little evidence of such consumer support translating into general purchase behaviour. There is a gap in our knowledge regarding which particular socially-responsible behaviours are likely to prove most influential with consumers and be rewarded with supportive purchase behaviour, and how awareness of firms’ commitments to these behaviours is to be brought to consumers’ attention. It appears from the marketplace success of some socially-responsible, or ‘ethical’ brands, such as The Body Shop and recently launched clothing brands such as American Apparel …

'The Psychiatric Consumer': The Use Of Student Stories To Inform Course Development, Julie Bradshaw, Lorna Moxham

Faculty of Science, Medicine and Health - Papers: part A

With one in five Australians likely to experience the burden of a major mental illness (Commonwealth Department of Health and Aged Care Services, 1997), undergraduate nursing programs must prepare graduates to be able to work in the area of mental health. A change to the undergraduate nursing curriculum at Central Queensland University provided the impetus to review the traditional way in which we develop and teach our subjects. The authors saw it as essential to develop a psychiatric nursing subject that not only teaches the student the necessary skills and knowledge to safely and effectively care for the mentally ill …

Keynote Address: Cognitive, Emotional, And Hard-Core Behaviourism As Theoretical Paradigms For Consumer Behaviour, John R. Rossiter

Faculty of Commerce - Papers (Archive)

When Paula asked me to be the keynote speaker at this conference, I naturally wanted to pick a big, important topic that was relevant to consumer researchers, you, the audience. I am working on three big topics at the moment, between editions of the Rossiter and Percy textbook. One topic is marketing knowledgewhat it is and how we can test it. I have a large ARC grant for that one. A second topic is a new procedure for the measurement of marketing constructs-a replacement for the narrow Churchill procedure that everyone seems to follow. Some of you have seen working …