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The Emotions Of Searching, Carol Tenopir
The Emotions Of Searching, Carol Tenopir
School of Information Sciences -- Faculty Publications and Other Works
Discusses research by the author and Diane Nahl (University of Hawaii) on how novice end users interact with CD-ROM, online public access catalogs (OPAC) and online systems. Measuring affective responses; Affective questions; How the librarian provides reassurance through answering the questions; Additional reading.
Overcoming The Black Box Syndrome, Carol Tenopir
Overcoming The Black Box Syndrome, Carol Tenopir
School of Information Sciences -- Faculty Publications and Other Works
Discusses the `black box' approach favored by developers to make online or CD-ROM search software friendlier. The view that good online searching requires an understanding of how the computer processes information; Questions the searcher should ask; Boolean or statistical searching; How does it treat a blank; What does it search by default; How much should end users know.
Standardization Across Databases, Carol Tenopir
Standardization Across Databases, Carol Tenopir
School of Information Sciences -- Faculty Publications and Other Works
Online data bases provide some facilities for multifile searching, but more standardization among separate data bases is necessary. Options for standardizing fields are discussed, and standardization efforts by Dialog and other data base distributors are reviewed.