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Design Engineers And Technical Professionals At Work: Observing Information Usage In The Workplace, Suzie Allard, Kenneth Levine, Carol Tenopir
Design Engineers And Technical Professionals At Work: Observing Information Usage In The Workplace, Suzie Allard, Kenneth Levine, Carol Tenopir
School of Information Sciences -- Faculty Publications and Other Works
This exploratory study examines how design engineers and technical professionals (hereafter referred to as engineers) in innovative high-tech firms in the United States and India use information in their daily work activities including research, development, and management. The researchers used naturalistic observation to conduct a series of daylong workplace observations with 103 engineers engaged in product design and testing in four U.S.- and two India-based firms. A key finding is that engineers spend about one fourth of their day engaged in some type of information event, which was somewhat lower than the percentage identified in previous research. The explanation may …
Naturalistic Observation For Understanding Users: How Technology Professionals Use And Communicate Information, Suzie Allard, Kenneth J. Levine, Carol Tenopir, Shalini Urs
Naturalistic Observation For Understanding Users: How Technology Professionals Use And Communicate Information, Suzie Allard, Kenneth J. Levine, Carol Tenopir, Shalini Urs
School of Information Sciences -- Faculty Publications and Other Works
This study examines how design engineers and technical professionals (hereafter referred to as engineers) in innovative high‐tech firms in the U.S. and India communicate and use information in their daily work activities including research, development, and management. By observing engineers in the workplace, it extends our understanding of the engineering workplace, and the information environment in the workplace. This study will provide information useful for improving communication and information methods for accessing information and communicating in the workplace, which will ultimately lead to better job performance, facilitate innovation, and encourage economic growth. This poster focuses on the methodology the researchers …
Communication By Engineers: An Analysis Of The Literature Focusing On 1994 Through May 2001., Carol Tenopir, Donald W. King
Communication By Engineers: An Analysis Of The Literature Focusing On 1994 Through May 2001., Carol Tenopir, Donald W. King
School of Information Sciences -- Faculty Publications and Other Works
No abstract provided.