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The Sage Encyclopedia Of Quality And The Service Economy, Leticia Camacho
The Sage Encyclopedia Of Quality And The Service Economy, Leticia Camacho
Faculty Publications
The two-volume Sage Encyclopedia of Quality and the Service Economy provides more than 230 entries in nearly 1,000 pages, with a 54-page bibliography and an index. Editor Dahlgaard-Park (Lund Univ'., Sweden) has assembled essays signed by more than 200 experts worldwide who specialize in the quality and service sciences. The intended audience includes researchers, educators, and people working in organizations who are interested in attaining knowledge and competencies in the field.
Hispanic American Leadership: A Reference Guide, Leticia Camacho
Hispanic American Leadership: A Reference Guide, Leticia Camacho
Faculty Publications
Hispanic American Leadership is an encyclopedic A-to-Z-style reference guide covering leadership issues and cultural competencies related to Hispanic American communities. Editor [Victor M.