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The Tools Of Government In The Digital Age, Christopher Hood, Helen Margetts
The Tools Of Government In The Digital Age, Christopher Hood, Helen Margetts
Helen Z Margetts
No abstract provided.
New Public Management Is Dead--Long Live Digital-Era Governance, Patrick Dunleavy, Helen Margetts, Simon Bastow, Jane Tinkler
New Public Management Is Dead--Long Live Digital-Era Governance, Patrick Dunleavy, Helen Margetts, Simon Bastow, Jane Tinkler
Helen Z Margetts
The "new public management" (NPM) wave in public sector organizational change was founded on themes of disaggregation, competition, and incentivization. Although its effects are still working through in countries new to NPM, this wave has now largely stalled or been reversed in some key "leading-edge" countries. This ebbing chiefly reflects the cumulation of adverse indirect effects on citizens' capacities for solving social problems because NPM has radically increased institutional and policy complexity. The character of the post-NPM regime is currently being formed. We set out the case that a range of connected and information technology-centered changes will be critical for …