Open Access. Powered by Scholars. Published by Universities.®
- Publication
Articles 1 - 2 of 2
Full-Text Articles in Entire DC Network
Service Quality Of Mhealth: Development And Validation Of A Hierarchical Model Using Pls, Shahriar Akter, John D'Ambra, Pradeep Ray
Service Quality Of Mhealth: Development And Validation Of A Hierarchical Model Using Pls, Shahriar Akter, John D'Ambra, Pradeep Ray
Shahriar Akter
Advancing research on service quality requires clarifying the theoretical conceptualizations and validating an integrated service quality model. The purpose of this study is to facilitate and elucidate practical issues and decisions related to the development of a hierarchical service quality model in mobile health (mHealth) services research. Conceptually, it extends theory by reframing service quality as a reflective, hierarchical construct and modeling its impact on satisfaction, intention to continue using and quality of life. Empirically, it confirms that PLS path modeling can be used to estimate the parameters of a higher order construct and its association with subsequent consequential latent …
'So, What Did You Do?' A Performative, Practice-Based Approach To Examining Informal Learning In Wil, Bonnie Dean, Chris Sykes, Jan Turbill
'So, What Did You Do?' A Performative, Practice-Based Approach To Examining Informal Learning In Wil, Bonnie Dean, Chris Sykes, Jan Turbill
Jan Turbill
A growing body of research in work-integrated learning (WIL) demonstrates the importance of industry experience for student learning. Much of this research however focuses on individual, formal learning that occurs in WIL programs typically captured through assessment. What is less visible is the informal learning experienced during placement. In this paper, we argue that such omissions are suggestive of the incommensurability of the standard paradigm of learning with informal learning. The standard paradigm limits informal learning by privileging individual, cognitive processes of recall, thereby casting experience as “static and sedimented, separated from knowledge making processes” (Fenwick, 2009, p.235). This paper …