Digital Commons Network^™

Influence Of Social Context On Evaluation Of Municipal Service Delivery, Anahid Petrosian

Theses and Dissertations - UTB/UTPA

This study examines the influence of social context on the evaluation of municipal service delivery. It hypothesizes that those individuals who are more satisfied with their immediate surroundings also are more satisfied with the municipal services they receive. A stratified sample of 1.027 household telephone numbers in McAllen, Texas, was selected for this study. The telephone survey resulted in 542 successful interviews, representing a 52.4% response rate. The study's conclusions suggest that first, satisfaction with the neighborhood appears to affect the general level of satisfaction with public services. Second, there was no significant difference in services satisfaction level based on …

A Study Of Factors On The Performance Of The Texas Academic Skills Program Test, Billy B. Watkins

Theses and Dissertations - UTB/UTPA

At least thirty percent of students who enter Texas public higher education each year have basic skills deficiencies and cannot perform effectively in college. The TASP Test was developed to identify these students. Moreover, this test must be passed in order to obtain a degree from a Texas public institution.

A survey of 150 entering freshmen from the University of Texas-Pan American was examined to identify variables that influence student performance on the TASP Test.

Chi-square tests uncovered academic, socioeconomic, and institutional bivariate relationships with TASP performance. Multiple regression analysis indicated that academic variables primarily predicted TASP performance.