Digital Commons Network^™

Suburban Bay Area City Approaches To Diversity, Equity, And Inclusion (Dei), Arianna Bush

Master's Projects

The ultimate goal of government is to serve the community for the greater good. Creating an inclusive and representative environment for those working in government and for the population they serve will improve many aspects of public service. In recent decades, Diversity, Equity, and Inclusion (DEI) have been increasingly prioritized as America has become increasingly diverse. However, this effort intensified in 2020 after the murder of George Floyd and the subsequent Black Lives Matter (BLM) protests. “Three years after Floyd's death and the movement hit the streets, 74% of Black executives said they saw positive change in hiring, retention, and …

Decreasing Trash In Local Creeks: A Program Evaluation Of The City Of San Jose’S Direct Discharge Trash Control Program, Lakeisha Bryant

Master's Projects

The entire San Francisco Bay was once a navigable waterway in the 1850s during the Gold Rush era. Large amounts of sediment from upstream erosion and mining flowed to the bay resulting in the downsizing of the bay’s square miles (Environmental Protection Agency, 2022). As a result of intense development on the bay shores and adjacent lands, the bay faces several challenges that affect its water quality and threatens aquatic ecosystems. Pesticides, mercury, metals, and pathogens are just a few substances in the bay that cause unhealthy conditions for aquatic life and threaten human health. California’s Water Resources Control Board …

A Program Evaluation Of The Project Roomkey In Santa Clara, San Francisco, And Alameda Counties, Louella Sevegan

Master's Projects

During the early months of 2020, the rapid spread of SARS-CoV-2 (COVID-19) had a significant impact on the homeless population. The U.S. Department of Housing and Urban Development, Office of Community Planning and Development defines a homeless person as someone who "lacks a fixed, regular, and adequate nighttime residence" (Henry, et al., 2020, page 2). According to a report conducted by Culhane et al. (2020), the homeless population has a higher chance of being infected by COVID-19 than the general population. Issues such as inadequate access to sanitation or proper hygiene, and the inability to isolate, especially in a congregate …

Perception Of Inclusion Among Minority Civilian Personnel Within The Military Departments And Defense Agencies Of The Department Of Defense, René Moreno

Master's Projects

As the racial and ethnic composition of the United States’ population becomes increasingly diverse, government agencies must adhere to the theory of representative bureaucracy and promote a workforce reflective of the diverse American population (Mosher, 1968). Scholars reason that public administrators must be diligent in developing systems and structures to ensure that the public administration workforce appropriately embodies the communities they support (Pitts & Wise, 2010). Organizations have adopted diversity management practices to establish a mechanism that promotes diversity within their workforce. Researchers argue that organizations must accompany diversity management with a culture of inclusion to build an environment that …

Ending Homelessness In Santa Clara County: A Program Evaluation Of Homefirst Services’ Rapid Re-Housing Program Using Client Feedback, Karen Gomez

Master's Projects

This research was designed to evaluate whether HomeFirst Services’ RRH Program has proven to be more effective than traditional approaches in eliminating homelessness for its participants in Santa Clara County, California. Research was based on the Program Satisfaction Survey conducted at the end of the participants’ program enrollment in comparison with data collected for clients in other HomeFirst Services programs. The research question that is being answered from this survey is whether or not the HomeFirst Services RRH Program is fulfilling the clients’ needs. This questionnaire has been able to help HomeFirst Services understand the factors that help satisfy program …

Covid-19 In The Bay Area: The Impact Of A Pandemic On Different Demographics In Selected Counties From 2020 - 2021, Maria Del Rosario Rodriguez Lomeli

Master's Projects

The world experienced a novel coronavirus disease outbreak in Wuhan, China in December of 2019 (Dhillon et al., 2020). Within months it spread worldwide, becoming a pandemic known as the novel coronavirus SARS-CoV2 or COVID-19 (Hunter, 2020). COVID- 19 continued to spread, with public health officials worldwide urging countries to enact stay-at-home orders that could decrease the fast spread of the virus. The Chinese government's official report states that the virus originated in the Huanan Seafood Market located in Wuhan in October of 2019 (Dhillon et al., 2020). The World Health Organization (WHO) was alerted of the virus within a …

Diversity Management Programs: California Local Governments’ Approach To Achieving Representative Bureaucracy, Adrian Cudal

Master's Projects

Attaining representativeness in a bureaucracy, or the ability for a public organization to mirror the diversity of its constituents, is argued to be a key element to effective and efficient governance. Studies show that implementing diversity management programs can help organizations become more representative and, at the same time, maximize the full potential of their diverse workforce. This study examined the existing and developing diversity management programs in each of the nine Bay Area county organizations and measured the representativeness of each. These programs were analyzed by benchmarking them against the International Personnel Management Association's (IPMA) diversity management best practices …

Juvenile Justice Realignment: A Policy Analysis Of California Senate Bill 823, Stewart Patri

Master's Projects

New legislation (Senate Bill 823) in the State of California, to realign the serious felony juvenile offender population from state facilities to county facilities, will go into effect July 1, 2021 (SB823, 2020). County probation departments will now be faced with determining how to provide adequate programming to a new population type of serious offender that includes adults in the age range of 18 to 25 years old. This places pressure on smaller county agencies to either find a cost-effective solution to modify their current facilities and programs or send this population to other county agencies. This research project analyzes …

The Role Of Social Media In Policy Formulation Improvement In California, Khoi Minh Nguyen

Master's Projects

How could staff members of California Assembly members use social media to improve policy formulation? The purpose of this study is to assess the role that social media platforms such as Twitter and Facebook could play in the formulation and evaluation of policies in the state of California, given the increasing application of big data in decision making in the private sector. This study further evaluated how emerging technologies such as machine learning and artificial intelligence could be used to determine the attitudes and perceptions of the citizens of California, specifically on policy issues, and analyze how these technologies could …

What Are The Thirty Most Populous Cities In California Doing To Regulate Unmanned Aircraft Systems?, Heather Heinbaugh

Master's Projects

This report presented and analyzed a list of local legislation to address the question, “what regulations do the thirty most populous cities in California have in place to manage the usage of drones?” It can serve as a guidance document for local agency administrators seeking to develop regulations for drone operations.

E-Procurement Challenges & Supplier Enablement In California Counties, Juan-Carlos Aguila

Master's Projects

This research seeks to identify e-procurement features that enable suppliers to participate online in local government solicitations within California counties. This research also identifies the policies and regulations that California counties have enacted to ensure secure internet bidding. In doing so, commonly adopted web-features collected from California counties with similar characteristics are examined and serve as a foundation in developing supplier participation practices in government solicitations. To address existing challenges of e-procurement and expand the knowledge of e-procurement, this research provides researchers, developers, and practitioners with a theoretical model of supplier enablement practices through web-based features and policies collected from …

Diminishing And Preventing Homelessness: A Managerial Audit Of Santa Clara County Nonprofit Organizations Addressing Homelessness, Sergio J. Gonzalez

Master's Projects

While the problem of homelessness intensifies in the United States, the search for solutions becomes increasingly crucial. As the number of homeless people in Santa Clara County, California continues to surge, various sections of government and nonprofit organizations have intensified their search for ways to reduce the problem. There have been many proposed ideas for a solution, such as policy options and emergency measures to address local crises. For example, the city of San Jose, California, has opened a “bridged housing” community, allocating 80 tiny homes with beds, a desk, and air conditioning in two locations to serve as temporary …

Youth Employment And Work Readiness: An Outcome Evaluation Of The County Of Santa Clara Intern & Earn Program, Kimlien Le

Master's Projects

The purpose of this research was to conduct an outcome evaluation of the County of Santa Clara Intern & Earn summer internship program, evaluating the impact of the program on the youth participants’ perception of their work readiness, as measured by their understanding of employer expectations, ability to communicate professionally, knowledge of career options, and their educational aspirations for future career advancement.

By placing low-income youth in subsidized summer employment programs that provide early work experiences with public agencies, nonprofit organizations, and private businesses; disadvantaged youth are given the opportunity to access skills development and employer networks, increase family earnings, …

Improving Indigent Defense: An Evaluation Of Program Effectiveness For The California Defense Investigators Association’S Defense Investigator Training Academy, Sheree Martinek

Master's Projects

Training is a crucial component of investigation work; however, there is a significant discrepancy regarding the training mandated and received by prosecution-oriented and defense-oriented investigators. Prosecution investigators (such as law enforcement detectives or District Attorney investigators) have considerable resources and require extensive training aside from one’s education. In respect to training, investigators who work for the prosecution are required to complete the California Peace Officer Standards and Training (POST). Completion of POST is a minimum of 664 hours of training (POST, 2020). However, there is no mandatory training program, academy, or number of cumulative training hours required for an investigator …

Equity-Based Resource And Service Allocation For The City Of San José’S Department Of Parks, Recreation And Neighborhood Services, Patrick Córdova

Master's Projects

The purpose of this research is to examine the literature and public agency practice to understand how public agencies are using equity to allocate funding for services to provide an adequate level of service to stakeholders based on need. The research question is, based on existing research and other governmental agency models, how can the City of San José’s Department of Parks, Recreation, and Neighborhood Services (PRNS) develop guidelines to allocate its resources within an equity-based framework?

Student Health Services On Community College Campuses In California, Travis Cheng

Master's Projects

A community college's main mission is to provide access to education and providing access to basic healthcare bolsters success and lessens the educational disparity gap. Furthermore, community colleges provide greater opportunities for social and physical well being by offering student health care as one of its services. Besides contributing to the limited body of literature on the topic of student health centers on community college campuses in California, the purpose of this research is to gain a better understanding of how the student health centers on community college campuses have evolved in California regarding the services provided, and to explore …

California’S Proposition 47: The Safe Neighborhoods And Schools Act, Edith Garcia Fong

Master's Projects

Proposition 47 made drastic changes to California’s criminal justice system. Critics and proponents of the measure have made sweeping claims about its impact on crime trends and the criminal justice system, in general. However, many of these claims are based on assumptions and are not based on actual data and research. Given the fact that California’s prison population is still subject to court oversight, it is essential that the effectiveness of Proposition 47 as a solution to this issue be evaluated. If the state hopes to maintain compliance with the court-mandated prison population caps, it must ensure to exhaust all …

Getting To Zero: An Evaluation Of Santa Clara County’S Hiv Prevention Program In Comparison To Selected Counties, Nupur Rathore

Master's Projects

Research Question: This research project compared SCC with nine other counties in California to determine, how SCC’s outcome of its GTZ program varies in comparison to other selected counties? The project also focused on determining how SCC’s spending for its GTZ differed from the other selected counties?

Credit For Prior Learning Among Student Veterans Across Selected Campuses Of University Of California And California State University: A Managerial Audit, Janani Chandrasekar

Master's Projects

What variations are observed in the implementation of Credit for Prior Learning (CPL) for student veterans across different public universities in California? What gaps, if any, exist in SJSU’s CPL program when compared to other campuses, and what recommendations can be made to build a more efficient process?

Student Withdrawals In A Job Training Program, Amy Lawrence

Master's Projects

Within the context of a competitive market, shifting funding sources, and a new regulatory environment, the purpose of this paper is not to examine educational attainment, but rather to research student drop out, or withdrawal, at the post-secondary job training institution of Center for Employment Training (CET). The foremost research questions to be answered are what are the characteristics of students who withdraw from job training programs provided by Center for Employment Training, and what factors may influence withdrawal.

Exploring Civil Service Eligibility List De-Identification Practices Among Large U.S. Cities, Zayba Shaikh

Master's Projects

The intention of this study is to explore how de-identification practices for Civil Service eligibility lists (removing personally identifiable information from the hiring list) differ among large U.S. cities that compose of San Francisco’s market. Areas of focus within this study include an analysis of current and past eligibility list creation processes in market cities, as well as the examination of methods used by CCSF and the market cities when using eligibility lists for hiring purposes. The methods and processes that the market cities use, which are covered in the Findings section, were compared to each other’s to allow for …

Walk N’ Roll (Wnr) San Jose: An Initiative To Promote Active Transportation And Safe Routes To School For Children In San Jose, California, François Xavier Hans Voltaire

Master's Projects

How effective is the Walk n’ Roll (WnR) program in promoting active transportation near school zones in San Jose, California? The intent of this research question is to discern the effect of the City of San Jose’s WnR program in encouraging children to actively travel to school (walking/cycling) and using other means such as scooters and skateboards. This research will use data from 2012-2018 to measure the efficacy of the program. This project strives to discover whether the tools and strategies that the program is using impact the augmentation level of the number of students who actively travel and transport …

Stakeholder Input To The Development Of The Santa Clara County Lgbtq-Focused Shelter: A Process And Policy Analysis, Anthony Montalvo

Master's Projects

Due to elevated homelessness and growing hate crimes, an LGBTQ-focused shelter was developed and implemented by Office of Supportive Housing (OSH), along with the OLGBTQ (Office of Lesbian, Gay, Bisexual, Transgender, Queer). The following research investigated whether the process to design the LGBTQ-focused shelter program in Santa Clara county took the necessary steps to ensure that the program represents the community it intends to serve. Using process evaluation to identify the problem and proposed solutions, and policy analysis to examine the alternative solutions, the research answered the question: Did the approved design of the LGBTQ-focused shelter represent the stakeholder planning …

Extending Ab-1825 Training At Santa Clara Valley Water District, Heather Reiss

Master's Projects

In 2004 the California legislature passed AB-1825, Sexual Harassment Training and Education, Government Code 12950, which mandates that employers train all supervisors in the identification of sexual harassment, and ways to ensure that it does not occur in the workplace (Legislative Counsel, 2004). The Santa Clara Valley Water District (SCVWD) is a mission driven organization that is committed to providing excellent water services to the community. According to the Valley Water website (2018) “The mission of the District is to provide Silicon Valley with safe, clean water for a healthy life, environment, and economy” (Valley Water, 2018, web). As a …

Leveraging The Workforce Innovation & Opportunity Act (Wioa) To Help Finance College & University Career Centers, Daniel Newell

Master's Projects

This research explores whether career services for the adult and dislocated worker populations of the Workforce Innovation and Opportunity Act (WIOA) can be leveraged to provide career services in a college or university setting to serve students and the public while meeting WIOA’s enrollment goals. For colleges and universities without career centers, leveraging WIOA funding may be a solution to increasing career center resources and expanding existing career services, while augmenting program support through federal funding.

Hud’S Transitional Housing Unit Program’S Role In The Santa Clara County Community Plan To End Homelessness, Emilie Thorburn-Quihuis

Master's Projects

Counties in California invest local, state, and federal funds to try to end homelessness. At present the homeless numbers in Santa Clara County are among the highest in the U.S. at 6,556, with 33% of those being chronically homeless. Using process evaluation to compare permanent housing and shelter demographics and recurrence rates, how is the federal Housing and Urban Development’s (HUD) Transitional Housing Units Program (THU) in Santa Clara County meeting the goals of the county’s Community Plan to End Homelessness 2015-2020 (2013)?

The Correlation Between Enrollment Status And Graduation Rates Of Master Of Public Administration Programs, Jasmine Lorraine Ferrer

Master's Projects

Statement of the Problem

The Network of Schools of Public Policy, Affairs and Administration (NASPAA) is an international association of universities and colleges that grant professional master’s degrees in public policy, affairs and administration. In the academic year 2017-18 there were 301 member schools (NASPAA, 2017). NASPAA’s mission is to advocate for quality education in the field of public service (Kellough, 2014). NASPAA promotes the global standard in public service education by ensuring the quality of master’s degree programs in policy, administration, and public affairs of their member schools. This is evidenced by the association incorporating standards in their mission-based …

The Santa Clara County Reentry Resource Center: Reentry Service Linkage And The One-Stop Shop Model, Rose Redlich

Master's Projects

AB 109 has resulted in a significantly greater need for reentry programs and services across California. Many county law enforcement officials now view reentry programs and services as a promising approach for keeping recidivism rates low.

Santa Clara County has recognized the value of well-coordinated, quick, and efficient reentry service delivery. In response to AB 109, the Office of the Sheriff and Department of Correction partnered with the Probation Department, Office of the County Executive, Behavioral Health Services Department, Custody Health Department, Ambulatory Care, and the Social Services Agency to establish the Santa Clara County Reentry Resource Center (SCCRC) in …

Pedestrian Safety On San Jose Roads: The Impact Of Traffic Safety Infrastructure, David Lisenbee

Master's Projects

How successful have the City of San Jose’s traffic safety improvement programs been in reducing pedestrian injuries/fatalities on city streets? This research question focuses on the impact of the City of San Jose’s traffic safety programs on pedestrian safety between 2010 and 2014. The research aims to determine the extent to which traffic safety programs and infrastructure reduce rates of pedestrian injuries/fatalities and the severity of pedestrian injuries when incidents occur.

Path2 Services Court: A Process Evaluation, Octavio Jimenez

Master's Projects

In 2014, the Santa Clara County Superior Court received a Substance Abuse and Mental Health Services Administration (SAMHSA) grant to improve the efficacy of the Juvenile Treatment Court (JTC) and Court for the Individualized Treatment of Adolescents (CITA) programs by streamlining the referral, screening, and court hearing processes. Receipt of the grant allowed the Superior Court to integrate JTC and CITA to establish the Progress Achieved Through Hope and Holistic Services (PATH2 Services) Court.

This research analyzed whether the Santa Clara County Superior Court successfully integrated the JTC and CITA programs when it established PATH2 Services. In addition it determined …