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Walden Dissertations and Doctoral Studies

2018

Retention

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Retention Strategies For Millennial Long-Haul Truck Drivers, Debra A. Washington Jan 2018

Retention Strategies For Millennial Long-Haul Truck Drivers, Debra A. Washington

Walden Dissertations and Doctoral Studies

A persistent truck driver shortage and high driver turnover at common carriers limit the effectiveness of some U.S. supply chains. Most driver vacancies result from job hopping, especially among younger drivers. A multiple case study was conducted to explore strategies that some leaders of U.S. common carriers have used to retain millennial-age long-haul truck drivers. Data sources consisted of semistructured, in-person and phone/videoconference interviews; participant observations; and company documents. The sample population was 9 leaders from 6 different common carriers with operations in the southwestern region of the United States who successfully retained millennial long-haul drivers. The conceptual framework was …


Exploring Value Of Perceived Problem Resolution In Success Of Online Doctoral Students, Vanessa S. O'Neal Jan 2018

Exploring Value Of Perceived Problem Resolution In Success Of Online Doctoral Students, Vanessa S. O'Neal

Walden Dissertations and Doctoral Studies

How doctoral students view their institution's ability to resolve problems may be directly related to their overall satisfaction of the institution. Challenges such as barriers to communication could have a negative effect on the students' ability to be retained by the institution. Policies to address issues relating to retention; high default rates on student loans and student services are increasing and more constraining. While the literature indicates the formation of federal policies to monitor recruitment practices of for-profit online institutions, it is not known to what extent these policies have influenced the quality of postrecruitment services. Using the theoretical framework …


Engagement Factors Impacting First-Year Persistence Of Hispanic And Non-Hispanic Students In Idaho Community Colleges, Kimberly May Scheffer Jan 2018

Engagement Factors Impacting First-Year Persistence Of Hispanic And Non-Hispanic Students In Idaho Community Colleges, Kimberly May Scheffer

Walden Dissertations and Doctoral Studies

Although minority students are enrolling in community colleges at increasing rates, these students also leave at higher rates than their non-minority counterparts. The purpose of this quantitative study was to understand the relationship between selected antecedents of educational engagement and student persistence and to examine how persistence varied for first-year Hispanic and non-Hispanic students in Idaho community colleges. Drawing from Kahu's holistic approach, which conceptualizes students' engagement as arising from an interrelationship between institutional and student characteristics, this study surveyed 132 first-semester Idaho community college students. A MANOVA was used to identify the relationship between variables representing aspects of student …


Leadership Satisfaction And Turnover Intention Among Public Sector Employees, Marcia Bennett Jan 2018

Leadership Satisfaction And Turnover Intention Among Public Sector Employees, Marcia Bennett

Walden Dissertations and Doctoral Studies

The changing demographics of the federal workforce require managers to understand generational differences in experiences, values, and leadership preferences that can negatively impact an agency's ability to fulfill its mission. There is a gap in the literature regarding generational cohort perceptions of employee satisfaction with leadership and turnover intention in the Small Business Administration (SBA). The purpose of this quantitative, cross-sectional study was to examine the generational perceptions of SBA employees regarding leadership satisfaction and intent to leave the organization within the next year. Strauss and Howe's generational theory served as the theoretical framework. This non-experimental quantitative study used the …