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Training

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Protecting Civilians In Un Peace Operations: The Need For Enhanced Training, Allison S. Haddad Jan 2021

Protecting Civilians In Un Peace Operations: The Need For Enhanced Training, Allison S. Haddad

Dissertations and Theses

The present study shows that the protection of civilians (POC) tasks implemented in multiple United Nations (UN) peace operations have not always been executed as intended and, as a result, are accompanied by a number of dysfunctions. Among these dysfunctions are inadequate community engagement, peacekeeper misconduct stemming from the lack of proper training mechanisms, and lack of resources. In consideration of these issues, UN peace operations would profoundly benefit from enhancements offering plausible and beneficial change to the field. Such changes involve the responsibility of the UN, the responsibility of national actors, field implementations, and the psychological well-being of peacekeepers. …


911 Dispatchers: Their Role As Evidence Collectors, Brittany P. Kassis Dec 2017

911 Dispatchers: Their Role As Evidence Collectors, Brittany P. Kassis

Student Theses

911 dispatchers are often the first point of contact after an individual is in an accident, needs emergency assistance, or witnesses a crime. In an emergency involving a crime, a dispatcher can play an important role in assisting the investigative process and collecting evidence, such as an eyewitness’ description of the suspect. While trained in how to gather situational and locational information from a caller so that relevant first responders can be notified, dispatchers may not be trained on how the specific language they use with a caller can impact the caller’s memory for the event. Thus, if dispatchers are …