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Air Force Users' Perceptions Of The Value Of Information Technology-Enabled Enterprise Business Systems, Kathleen Thome-Diorio
Air Force Users' Perceptions Of The Value Of Information Technology-Enabled Enterprise Business Systems, Kathleen Thome-Diorio
Walden Dissertations and Doctoral Studies
Based on the Government Performance and Results Act, the United States Air Force is transforming its business through e-government, the adoption of information technology enabled enterprise business systems. The problem this research addressed was the lack of theory on implementation success of enterprise business systems, especially when users perceive that organizational mission and the value of the systems differ from the enterprise vision and goals. The purpose of the study was to conceptualize the acceptance of enterprise business systems by internal users. The research was based on theories about the influence and interaction of drivers of technology adoption and user …
The Effect Of Mental Models On Creating Organizational Alignment Around A Change Vision, William A. Brantley
The Effect Of Mental Models On Creating Organizational Alignment Around A Change Vision, William A. Brantley
Walden Dissertations and Doctoral Studies
The communication of an organizational change vision is a key to the success of organizational transformation. Theorists have prescribed models of how to make change vision communication successful but these models have no empirical data to support them. The purpose of this study was to explore the efficacy of change agents in communicating a change vision that compels employees to accept a perception of reality (mental model) that aligned with the change agents' vision. A case study of the merger of two metropolitan agencies was conducted to examine the relationship between the communication of a change vision and its effect …