Digital Commons Network^™

Successful Crisis Teams: Targeting Themes Related To Well-Being And Productivity, Dana Rae Vessio

Graduate School of Professional Psychology: Doctoral Papers and Masters Projects

While high staff turnover rates within the suicide prevention field negatively impact service delivery, they are poorly understood. Hotlines and other crisis-focused organizations cannot pinpoint what impacts well-being and productivity reliably across organizations or, rather, what creates an intersection of high points of productivity and well-being. This study employed a qualitative phenomenological approach to identify the impact of well-being and productivity amongst current and former crisis workers at a statewide hotline. Results revealed three major themes expressed by participants surrounding well-being; management support, communication, and self-regulation. Specific to productivity, participants expressed skill set and empathy as important themes related to …

Trauma And Crisis Counselor Preparation: The Relationship Of An Online Trauma And Crisis Course And Counseling Self-Efficacy, Julia Leigh Lancaster

Counseling & Human Services Theses & Dissertations

The field of trauma and crisis is growing and ubiquitous to all counseling specialties. Updates in 2009 and 2016 to the Council for Accreditation of Counseling and Related Educational Programs (CACREP) counselor preparation standards added mandated teachings on crisis, trauma, and disaster counseling in counselor preparation programs’ (CPPs) curricula. Since then, some CPPs have created stand-alone crisis courses, while the majority have infused various related content and trainings into already established counseling courses. Research does, in fact, support an increased crisis, trauma, and disaster readiness with more hours dedicated to the study and practice of domain specific content, and confirms …

A Qualitative Exploration Of Formation And Change In Attachment To God, Virginia Watson Cashion

Doctoral Dissertations and Projects

This study consisted of a phenomenological exploration of the lived experience of individuals who identify as Christians, examined within the context of attachment to God. Eleven Ph.D. students enrolled in an online program at an evangelical institution in the southeastern United States were interviewed. The interviews were conducted online, recorded (audio and video), and transcribed within the MS Teams app. Data was analyzed, codes were established, and themes were identified. Analysis revealed that while one’s relationship with God was meaningful and secure, all indicated the presence of seeking (greater connection to God) language. Second, attachment terms were often used to …

Introduction To The Special Section: Suicide Risk Assessment And Intervention In School Counselor Training, Lucy L. Purgason, Christian D. Chan, Bradley Mckibben

Teaching and Supervision in Counseling

This special section on school counselor preparation in assessing for crisis and suicide risk considers the impact of the perception of school counselor training and expertise related to suicide assessment and intervention. The collection of six articles focuses on considerations and best practices in assessing and intervening with PK-12 students experiencing suicidality, the unique considerations within a school setting, and corresponding implications for school counselor training.

A Solitary Solidarity: Conditions For Attunement In The "Migration Crisis" In Greece, Katherine Sheese

Dissertations, Theses, and Capstone Projects

In this dissertation I draw on ethnographic field work and qualitative interviews with activist volunteers in Greece in 2016 to explore the conditions for ethical and affective attunement in the face of crisis and complicity. I offer a thick description of the multiple injuries to one’s senses and sensemaking capacities and the contradictions, tensions, dilemmas that undermine the capacity for attunement, a term I use to refer to the overlapping abilities to feel, to be moved, and to locate oneself and to connect to others. I begin by developing a contextual analysis of the complex and contradictory machinery of …

Cognitive Offloading Strategies And Decrements In Learning: Lessons From Aviation And Aerospace Crises, D. Christopher Kayes, Jeewhan Yoon

Journal of Human Performance in Extreme Environments

Examples from aviation and aerospace illustrate the potential consequences that emerge when organizations replace learning from experience with technology, a process referred to as a cognitive offloading strategy (COS). Examples include the Air France Flight 447 crash involving an Airbus 330-203 and the Lion Air Flight 610 crash involving a Boeing 737 Max. From the perspective of human performance in extreme environments, COS represents an underexplored source of organizational vulnerability which presents a particular challenge for learning in organizations. Decrements in learning result from COS because COS creates gaps in procedural knowledge and deprives operators of opportunities to learn in …

The Relationship Between Social Media Use And Depression And Anxiety Symptoms During Covid-19, Tene'sha L. Crews, Christina Sheerin

Undergraduate Research Posters

The rise of the coronavirus (COVID-19) pandemic has caused a global surge in exposure to disaster and crisis-related media. Increases in poor mental health outcomes such as anxiety and depression, are associated with increased exposure to such media content (Abbas et al., 2021; Riehm et al., 2020; Zhao & Zhou, 2020). In recent years, social media has become one of the most widely used sources for news; approximately 48% of adult Americans receive their news from social media (Pew Research Center, 2021). During the COVID-19 pandemic, there has been an increase in social media use due to social distancing and …

Work Attitudes Of Filipino Employees During The Covid-19 Crisis, Jaimee Felice Caringal-Go, Reniel B. Tiu, Mendiola Teng-Calleja

Psychology Department Faculty Publications

The purpose of this study is to explore attitudes of Filipino employees toward work during the COVID-19 crisis. Data was collected through an online survey distributed to workers in the Philippines, and qualitative responses from 106 participants were subjected to thematic analysis. Several themes that reflect favorable and unfavorable attitudes toward job and work tasks, work arrangements, employers, as well as work-life balance, health, and sustainability emerged from the data. These themes were described using the tripartite (or affect-behavior-cognition) model of attitudes. Results of the study emphasize the importance of context in shaping employee attitudes, and suggest different ways organizations …

Making Room: Addressing The Counter-Therapeutic Nature Of Psychiatric Hospitalization Through Containment- Based Group Expressive Therapy, Max Sandor Copans

Expressive Therapies Capstone Theses

The process of hospitalization and the environment of a typical psychiatric hospital is often counter-therapeutic. To challenge this problem, clinicians may introduce the concept of psychological containment. To elaborate, being hospitalized anywhere can be disorienting, frightening and even traumatic. This problem is only further exacerbated in psychiatric hospitals where patients may be disorganized, manic, or struggling with psychosis. Furthermore, psychological containment is essentially the ability for psychiatric patients to prevent their intense emotions from effecting others negatively, and to act with resiliency when other patients are unable to contain their own disruptive behaviors. This paper utilizes both an initial literature …

Leading In Crisis, Jaimee Felice Caringal-Go, Edna P. Franco, Mendiola T. Calleja

Psychology Department Faculty Publications

How different are the requirements for leadership during crisis from leadership during “normal” times? The chapter highlights studies and cases, that differentiates the leadership role in a crisis - the element of urgency makes the time window for decisions and actions much narrower and the intensity of the situation also evoke more passionate emotions from stakeholders that the leader has to deal with. A summary of what effective crisis leadership may look like, as reported in the academic and business management literature as well as the real-life experiences in the local scenario is discussed. In this summary, the phases are …

Quality Of Crisis Stabilization Units: Assessing The Treatment Of Adolescents With Co-Occurring Symptoms, Vincent Rodriguez

Walden Dissertations and Doctoral Studies

AbstractThe purpose of this quantitative quasi-experimental one-group pretest/posttest design study was to evaluate the effectiveness of Las Vegas Valley crisis stabilization units (CSU) in treating adolescents with comorbid mental health disorders. The specific problem entailed examining the efficacy of CSUs in addressing comorbidities among adolescents when dual-diagnosis symptoms were present. Scholarly evidence in this regard was lacking. The quantitative examination included patient data from the Cross-Cutting Symptom Measure (CCSM). Baseline and outcome CCSM scores of the test required determining whether a statistically significant difference in CCSM scores occurred between the baseline and outcome. The sample was 120 adolescent patients with …

Dealing With Covid-19 And Emerging Stronger From It, David Chan

Research Collection School of Social Sciences

Whether it is reacting to news on COVID-19 cases, following safe management rules, adapting to changes at work, assessing leadership and public responses to the coronavirus crisis, or navigating post-pandemic realities, it is all part of understanding how humans think, feel, and behave, says SMU Professor David Chan.

How To Make Critical Decisions Amid Covid-19 Pressures, David Chan

Research Collection School of Social Sciences

Time pressure and ambivalence are common when people make decisions in a crisis. Understanding the psychological dynamics helps us slow down to make better decisions.

Children’S Development And Crisis: Comparing Developmental Best Practices Against Aid Program Curricula, Martha Baker

CMC Senior Theses

Using the monitoring, evaluation and learning for adaptive management model (MEL4AM), this paper examines how international organizations translate productive criteria for early childhood development (ECD) into emergency response programming for children. Early childhood is a crucial developmental time in individual’s lives and adverse experiences undermine, among other things, language development, self-regulatory capabilities, and child-caregiver interactions. International aid organizations are operationalizing the research on ECD best practices into site-level programming. This thesis examines whether the developmental needs of these children in crisis are being met through these efforts and offers two in-depth case studies: Sesame Workshop’s intervention for Syrian refugee children …

In An Era Of Uncertainty: Impact Of Covid-19on Dental Education, Wendy C. Birmingham, Man Hung, Frank W. Licari, Eric S. Hon, Evelyn Lauren, Sharon Su, Lori L. Wadsworth, Jane H. Lassetter, Tyler C. Graff, William Harman, William B. Carroll, Martin S. Lipsky

Faculty Publications

Purpose/Objectives:The coronavirus disease 2019 (COVID-19) pandemicarguably represents the worst public health crisis of the 21stcentury. However,no empirical study currently exists in the literature that examines the impact ofthe COVID-19 pandemic on dental education. This study evaluated the impactof COVID-19 on dental education and dental students’ experience.Methods:An anonymous online survey was administrated to professionaldental students that focused on their experiences related to COVID-19. Thesurvey included questions about student demographics, protocols for schoolreopening and student perceptions of institutional responses, student concerns,and psychological impacts.Results:Among the 145 respondents, 92.4% were pre-doctoral dental studentsand 7.6% were orthodontic residents; 48.2% were female and 12.6% students livedalone …

Examining The Experiences Of Homicide Co-Victims To Inform A Survivor’S Guide To Healing, Grae Pollard

Williams Honors College, Honors Research Projects

The traumatic and unexpected death of a loved one, such as suicides, homicides, and traffic fatalities, is one of the most difficult experiences a person may go through. In Summit County, Ohio, bereaved families are served by Victim Assistance Program (VAP), who help promote the healing process through education, advocacy, and crisis intervention. VAP identified a need for a workbook to assist families with navigating the days and weeks that follow the death of their loved one. In order to create a brochure considerate of the possible needs of families grieving the tragedy, various aspects of their experience were researched. …

The Hostage/Crisis Negotiation Team Member's Perception Of The Mental Health Professional, Timothy Quigley

Walden Dissertations and Doctoral Studies

Hostage/crisis negotiation has been described as a complex verbal dance between the negotiator and the subject. While one of law enforcement's most effective tools and most significant developments in law enforcement and police psychology over the past several decades, the acceptance of mental health professionals (MHP) on a hostage/crisis negotiation team is ambiguous. This study examined how mental health professionals working with hostage/crisis negotiation teams are perceived, if there is positive small group socialization within teams, whether the outcome of incidents is affected by designation of the MHP as a team member versus a consultant, and whether prior law enforcement …

Self-Transformation Through The Experience And Resolution Of Mental Health Crises, Guy Albert

International Journal of Transpersonal Studies

This study investigated the spiritually positive self-transformation resulting from the experience and resolution of a mental health crisis. To participate in this study, a person’s experience needed to meet 4 criteria: The individual (a) experienced a crisis affecting self-concept and reality testing, which (b) resulted in a transformation that (c) was spiritually positive—that is, integrative and meaningful— and (d) they had no current acute mental health conditions. The study was conducted in 2 phases, the first of which used assessment instruments to evaluate participants’ (N = 35) appropriateness for this study relative to the above criteria. In the second phase, …

Residence Directors As Residential Crisis Workers: Exploring The Role Of Campus-Based Critical Incident Stress Management In The Mitigation Of Compassion Fatigue, Noga Flory

Doctoral Dissertations

Residence Directors, as a result of repeated exposure to their students' trauma, are prone to developing compassion fatigue. Research on the use of college-based Critical Incident Stress Management (CISM) has been shown to foster collaboration, consultation, and increased stress debriefing among staff who respond to critical incidents on campus. CISM can teach Residence Directors means of recognizing work-related triggers, contribute to the normalization of stress reactions, and improve healthy coping and self-care strategies. CISM can also potentially help reduce or diminish the incidence of compassion fatigue and burnout, thereby improving Residence Directors' overall professional and personal quality of life and …

Psychological Capital, Adaptability, Engagement And Performance In A Multinational Company Following The Gfc, Richard Hicks, Eva Knies

Richard Hicks

The Global Financial Crisis (GFC) affected many organizations across the world. There are numerous studies that have examined the financial impacts on organizations and employees but few that have investigated the human capabilities and qualities of employees who survived the crisis. The current study examined the relationships among Psychological Capital (PsyCap: involving self-efficacy, optimism, hope and resilience), employee engagement and employees’ self-perceptions of performance and of personal adaptation after the GFC, in a multinational organization with headquarters in Europe. The sample totaled 183 employees from across Europe, the US and Asia, enabling cross-cultural comparisons of the relationships among PsyCap, engagement, …

New Insights Into William James's Personal Crisis In The Early 1870s: Part Ii. John Bunyan And The Resolution & Consequences Of The Crisis, David E. Leary

Psychology Faculty Publications

This article, the second in a two-part sequence, will cast new light on the strong possibility that John Bunyan’s The Pilgrim’s Progress played a previously unrecognized role in inspiring James’s means of defense against the frightening hallucination and panic fear that characterized his well-known personal crisis in the early 1870s. It will also present an argument about the influence of his defensive measures upon his subsequent views on the nature and importance of attention and will in human life. Along the way, it will identify James’s specific, newly discovered copy of Bunyan’s The Pilgrim’s Progress and the specific, newly discovered …

New Insights Into William James’S Personal Crisis In The Early 1870s: Part 1. Arthur Schopenhauer And The Origin & Nature Of The Crisis, David E. Leary

Psychology Faculty Publications

This article, the first in a two-part sequence, will cast new light on the well-known “crisis of William James” by presenting evidence regarding the previously unrecognized role of Arthur Schopenhauer’s thought in shaping and intensifying the way in which James experienced this crisis. It will also relate Schopenhauer’s influence to prior issues that had concerned James, and in an appendix it will provide an overview of other areas in which Schopenhauer seems to have influenced James, both during and after his personal crisis. The second article in this sequence will present evidence in support of the strong possibility that John …

The Efficacy Of A Crisis Intervention And Resilience Building Training Program For Counselors-In-Training, Sameerah Sue Davenport

Wayne State University Dissertations

Because of the prevalence of potentially traumatic events, counselors-in-training may have to assist individuals in crisis, as early as the internship phase of their counseling program. However, counselors-in-training receive minimal training in crisis intervention, which may be deleterious to the counselor as well as the client. Similarly, counselors-in-training receive minimal training on resilience building, a key component of crisis intervention. Therefore, the purpose of this study was to examine the effectiveness of a crisis intervention and resilience building training program, grounded in REBT, for counselors-in-training.

This study used a quasi-experimental, switching replications design consisting of two groups and three waves …

The Impact Of Crisis Alleviation Lessons And Methods Program On Injuries In Healthcare, Andra Lynn Ferguson

Walden Dissertations and Doctoral Studies

The purpose of this study was to examine whether Crisis Alleviation Lessons and Methods -© (CALM), as a behavioral crisis management program, was effective in reducing patient and healthcare professional injuries in a long-term residential care setting. This research was needed due to the lack of peer-reviewed scholarly literature on the effectiveness of behavioral crisis management programs, especially on programs using both nonphysical and physical de-escalation techniques, such as CALM. An auto-regressive integrated moving average (ARIMA) time series analysis was performed to examine the effect the implementation of the CALM program (independent variable) had on the rate of injuries to …

An Analysis Of School-Based Suicide Postvention Protocols, Emily Catherine Owens

Legacy Theses & Dissertations (2009 - 2024)

The purpose of this study was to generate a base of literature pertaining to school based suicide postvention plans. In order to do this, New York State crisis plans were examined to determine the proportion of plans that address suicide postvention as well as the extent to which postvention protocols are aligned with recommended practices. A coding scheme was developed in order to evaluate the comprehensiveness of the crisis plans and all New York State public schools serving at least two high school grades were invited to share their crisis plan as well as any other documents pertaining to response …

Using Inoculation Messages To Protect “Stay In The Market” Beliefs During Financial Crises, Lindsay Lyles Dillingham

Theses and Dissertations--Communication

This paper focuses on the problem of collapsed “stay in the market” (SIM) beliefs during financial crises. The primary purpose of this investigation was to ascertain whether or not inoculation messages represent a viable communication strategy to preemptively protect SIM beliefs during forthcoming financial crises. Ancillary purposes of this study were to further investigate the role of print and video crises, explicit instructions regarding post-inoculation talk (PIT), and gain and loss frame inoculation messages on the inoculation process. This study used a between subjects factorial design (3 x 2 plus four additional conditions) to explore ten hypotheses. Data collected from …

The Role Of Assertiveness On Telephone Crisis Supporter Well-Being And Service Provision, Tara Hunt, Coralie Wilson, Peter Caputi, Alan Woodward, Grahame Gould, Taneile Kitchingman

Taneile Kitchingman

Poster presented at the National Suicide Prevention Conference, Melbourne Australia, July 2013

Help-negation (reluctance to seek help as distress levels increase) occurs among Telephone Crisis Supporters (TCSs) who are exposed to suicidal, depressed and anxious callers, and impacts both personal wellbeing and TCSs intention to use recommended skills with callers (Kitchingman, Wilson, Caputi, Woodward, 2013). Assertiveness is a key clinical skill that facilitates the capacity to effectively and confidently deliver telephone crisis support. Due to the highly specific nature of the telephone counselling context, TCSs face challenges in communicating assertively and establishing of boundaries which are important in effective service …

Cognitive, Affective And Social Processes Involved In Help-Negation After Critical Suicidal Thoughts, Coralie Wilson

Coralie J Wilson

Help-negation is defined as the process of help withdrawal or avoidance found among those currently experiencing clinical and subclinical levels of different forms of psychological distress, including low and critical levels of suicidal ideation (Wilson, Bushnell, Caputi, 2011). Understanding the determinants of help-negation in suicidal samples that have not yet come to treatment provides a potent opportunity to target prevention and early intervention strategies to facilitate appropriate and timely help-seeking. Over 20 help-negation studies have ruled out variables that might explain the withdrawal process associated with suicidal thoughts. These results now point to biological and neurological underpinnings working together with …

Crisis Supervision: A Qualitative Study Of The Needs And Experiences Of Licensed Professional Counselors, Madeleine Ann Dupre

Dissertations, 2014-2019

This qualitative study explored the supervision needs and experiences of licensed professional counselors working with clients in crisis. The primary purpose of the inquiry was to understand crisis supervision from the perspective of counselors in the field. The rationale for the study rested on three fundamental assumptions. First, counselors routinely encounter crises in their work with clients. Second, crisis response exposes counselors to hazardous situations and increases the risk for developing burnout, compassion fatigue, and vicarious traumatization. Finally, good supervision protects counselors from the risks associated with crisis work and enhances counselor self-efficacy. However, crisis supervision is frequently not provided …

The Effectiveness Of A Personalized School-Wide Crisis And Trauma Management Training Program On Sense Of Preparedness For School Counselors-In-Training, Elizabeth Keller-Dupree

Graduate Theses and Dissertations

The purpose of the study was to investigate the effectiveness of a personalized school-wide crisis and trauma management training program for master's-level school counselors-in-training. The study began with Pilot Study 1: Crisis Training Need Assessment which sought to best identify the crisis training needs for a specific geographic region. Results from Pilot Study 1 supported that unexpected student and teacher death was the crisis category which affects students the most and is in need of further training at the master's level. Next, Pilot Study 2: Crisis Training Feedback sought to obtain comments and suggestions from masters- and doctoral-level counselors-intraining regarding …