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Supporting Decision Making In A Complex World, Jonathan Tall
Supporting Decision Making In A Complex World, Jonathan Tall
LSU Master's Theses
Recent research has questioned whether explicit thinking is necessary or even useful for complex decision making (Gladwell, 2005; Dijksterhuis & Nordgren, 2006; Newell, Wong, Cheung, & Rakow, in press). The present research approaches this issue by examining how different types of decision support facilitate/hinder performance in a diagnostic medical task. The results from 3 experiments indicate that providing an external memory aid improves performance in complex tasks. Additional support in the form of a coding procedure improved awareness of the magnitude of drug effects, but did not improve detection of negative side effects. The results suggest that while performance is …