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Psychology

Theses/Dissertations

Department of Psychology

2021

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Understanding Human Decision Making With Automation Using Systems Factorial Technology, Cara M. Kneeland Jan 2021

Understanding Human Decision Making With Automation Using Systems Factorial Technology, Cara M. Kneeland

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While many researchers have investigated the performance consequences of automated recommender systems, little research that has explored how these systems impact the decision making process. The purpose of this dissertation is to examine how people process information from an automated recommender system and raw information from the en- vironment using Systems Factorial Technology (SFT). Participants completed a speeded length judgment task with a reliable but imperfect aid. Experiment 1 focused on whether people process all the available information or are selective in their information search under certain circumstances (e.g., with performance incentives and with more experience with automation failures in …


The Predictive Power Of Machiavellianism, Emotional Manipulation, Agreeableness, And Emotional Intelligence On Counterproductive Work Behaviors, Ryan L. Walters Jan 2021

The Predictive Power Of Machiavellianism, Emotional Manipulation, Agreeableness, And Emotional Intelligence On Counterproductive Work Behaviors, Ryan L. Walters

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Characteristics of Machiavellian individuals include a propensity to manipulate and deceive others, making them susceptible to committing counterproductive work behaviors (Deshong et al., 2014). Machiavellians endorse emotional manipulation as a tactic to achieve desirable outcomes, and experience deficits in emotional intelligence and agreeableness (Austin at al., 2007). The purpose of my study is to examine Machiavellianism and emotional intelligence and their relationships to counterproductive work behaviors. I collected survey results via Amazon MTURK with a sample of 153 participants. Bivariate correlation analyses show that Machiavellianism positively predicted Emotional Manipulation and negatively predicted Emotional Intelligence. Emotional manipulation was found to partially …


Mind Wandering As A Result Of Failed Self-Regulation: An Examination Of Novel Antecedents, Kent Etherton Jan 2021

Mind Wandering As A Result Of Failed Self-Regulation: An Examination Of Novel Antecedents, Kent Etherton

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The purpose of this study was to examine the role of self-regulatory mechanisms when predicting mind wandering. I collected data from a sample of undergraduate psychology students (N = 168) and full-time workers (N = 660). The hypothesized model did not produce acceptable fit. However, through alternative model testing, I discovered a well-fitting model of self-regulatory predictors of mind wandering. These results contributed to the literature by providing evidence that motivational mechanisms significantly predict mind wandering in both student and work contexts and raise issues relating to 1) the uni- versus multi-dimensionality of approach and avoid-motivational temperaments, 2) distinctions between …


Understanding And Improving Coordination Efficiency In The Minimum Effort Game: Counterfactual- And Behavioral-Based Nudging And Cognitive Modeling, Alexander R. Hough Jan 2021

Understanding And Improving Coordination Efficiency In The Minimum Effort Game: Counterfactual- And Behavioral-Based Nudging And Cognitive Modeling, Alexander R. Hough

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Individuals often need to coordinate with others to pursue and achieve goals. However, individuals often fail to coordinate on any choice or on efficient (i.e., higher reward) choices. Researchers addressing coordination failure often used invasive methods ranging in complexity and generalizability with minimal success. There are also no clear measures for coordination behaviors. Here, I used a more parsimonious and generalizable method: Using counterfactuals (i.e., hypothetical outcomes had they or other players chosen differently) to nudge (i.e., indirectly guide and allow for free choice) individuals towards choosing options that are more likely to result in efficient coordination. I simulated a …


Developing A Nomological Network To Incorporate Learned Helplessness Into Industrial-Organizational Psychology, Nicholas Kovacs Jan 2021

Developing A Nomological Network To Incorporate Learned Helplessness Into Industrial-Organizational Psychology, Nicholas Kovacs

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Employees are facing personal traumas, higher stress, and work pressures that are likely to result in both short- and long-term impacts. To mitigate these negative impacts, organizations should focus on applying research related to employees’ responses to trauma and stress. Learned helplessness, which is well-established within clinical psychology and less established within the industrial-organizational literature, occurs as a direct response to perceived control over trauma and could thus relate to the ability to overcome trauma. In relation to control-related constructs, industrial-organizational researchers have focused on resilience, hardiness, and work locus of control (LOC). However, each of these constructs account for …


Investigating The Relationship Between Ethics Program Components, Individual Attributes, And Perceptions Of Ethical Climate, Aaron Buchanan Jan 2021

Investigating The Relationship Between Ethics Program Components, Individual Attributes, And Perceptions Of Ethical Climate, Aaron Buchanan

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Though research has identified common outcomes of ethical work climates, less is known regarding its antecedents. Situational components such as ethics programs and individual, moral-related variables such as moral identity and moral attentiveness may influence the way employees perceive the ethical climate of their organization. I conducted t-tests and calculated bivariate correlations to determine if there were significant relationships between ethics program components, individual moral-related variables and ethical climate dimensions. My results (N = 422 recruited from Mechanical Turk) revealed that ethics program components and individual, moral-related variables are significantly related to multiple dimensions of ethical climate. Most significant relationships …


The Effect Of Careless Responding Warnings On Construct Validity, Mark A. Roebke Jan 2021

The Effect Of Careless Responding Warnings On Construct Validity, Mark A. Roebke

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Careless responding is a problem for survey research that poses threats to both the reliability and validity of data collected. Warnings against careless responding have been proposed as a potential solution to reduce this harmful effect. The present study examines how warnings can reduce careless responding as well as examine how those warnings may influence the reliability and validity of data collected. Data was collected in a low stakes online testing format in a way similar to many psychological studies. This study included informant dyad data from people who knew the participants well to provide external criteria for analysis. A …


Promises And Pitfalls Of Machine Learning Classifiers For Inter-Rater Reliability Annotation, Lucille Dorothy Ayres Jan 2021

Promises And Pitfalls Of Machine Learning Classifiers For Inter-Rater Reliability Annotation, Lucille Dorothy Ayres

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Qualitative data result from observation, video, and dialogue. These types of data are flexible and allow us to study behavior without imposing potentially disruptive data collection methods. However, subsequent quantitative analysis requires a time consuming, labor intensive initial coding process, and a second manual coding to calculate inter-rater reliability. I examined the use of machine learning algorithms to reduce the amount of manual annotation work required to perform inter-rater reliability measures on text data. By comparing machine-human and human-human raters using Cohen’s Kappa statistic and an informal analysis of the features used in machine learning classification, I identify the promise …


Ecological Interface Design For Flexible Manufacturing Systems: An Empirical Assessment Of Direct Perception And Direct Manipulation In The Interface, Dylan G. Cravens Jan 2021

Ecological Interface Design For Flexible Manufacturing Systems: An Empirical Assessment Of Direct Perception And Direct Manipulation In The Interface, Dylan G. Cravens

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Four interfaces were developed to factorially apply two principles of ecological interface design (EID; direct perception and direct manipulation) to a flexible manufacturing system (FMS). The theoretical foundation and concepts employed during their development, with findings related to more significant issues regarding interface design for complex socio-technical systems, are discussed. Key aspects of cognitive systems engineering (CSE) and EID are also discussed. An FMS synthetic task environment was developed, and an experiment was conducted to evaluate real-time decision support during supervisory operations. Participants used all four interfaces to supervise and maintain daily part production at systematically varied levels of difficulty …


Capturing Intentional Testing Of An Automated System, Abraham Haskins Jan 2021

Capturing Intentional Testing Of An Automated System, Abraham Haskins

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Users change their behavior when interacting with automated systems based upon their trust levels. Users faced with an unknown system will adjust their trust levels as they learn more about that system. Past automation trust research has implicitly assumed that users are passive recipients of information when interacting with new systems. Feedback-seeking behavior, a pattern of behavior involving actively eliciting information about one’s performance, is a well-researched concept within interpersonal research. Applying this interpersonal research to the domain of automation, I examined cases in which individuals sought feedback regarding the reliability of an unfamiliar automated system by asking for answers …


An Interaction Between Anthropomorphism And Personality On Trust In Automated Systems, Abraham Haskins Jan 2021

An Interaction Between Anthropomorphism And Personality On Trust In Automated Systems, Abraham Haskins

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Automated assistance is increasingly being implemented in domains ranging from healthcare to transportation. The reason for the tendency for certain users to trust or mistrust automated assistance has been studied to mixed effect. I examined the effect of anthropomorphism as an independent factor on user trust. In addition, I examined the potential for anthropomorphism to act as a moderator between the personality traits of a user and the trust a user demonstrates in the automated aid. Though the participants in the anthropomorphic condition did view the assistant as more human-like, the level of anthropomorphism had no effect on user behavior. …


Role Overload: Examining The Definition And Measurement Of A Common Work Stressor, Sean Becker Jan 2021

Role Overload: Examining The Definition And Measurement Of A Common Work Stressor, Sean Becker

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Researchers previously gave considerable attention to role overload as a predictor of employee health, job attitudes, and behavior. However, the validity and conceptualization of role overload measures have been questioned and show inconsistent results. In response to the issues with role overload measures, the researcher developed a new measure of total role overload, consisting of two work related dimensions, qualitative and quantitative. These dimensions were crossed with “data people and things” to provide diagnostic ability and one non-work-related dimension of family role overload to contextualize the individual’s life. The researcher conducted three studies to examine the psychometric qualities of the …


Role Overload: Examining The Definition And Measurement Of A Common Work Stressor, Sean Becker Jan 2021

Role Overload: Examining The Definition And Measurement Of A Common Work Stressor, Sean Becker

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Researchers previously gave considerable attention to role overload as a predictor of employee health, job attitudes, and behavior. However, the validity and conceptualization of role overload measures have been questioned and show inconsistent results. In response to the issues with role overload measures, the researcher developed a new measure of total role overload, consisting of two work related dimensions, qualitative and quantitative. These dimensions were crossed with “data people and things” to provide diagnostic ability and one non-work-related dimension of family role overload to contextualize the individual’s life. The researcher conducted three studies to examine the psychometric qualities of the …


Ecological Interface Design For Flexible Manufacturing Systems: An Empirical Assessment Of Direct Perception And Direct Manipulation In The Interface, Dylan G. Cravens Jan 2021

Ecological Interface Design For Flexible Manufacturing Systems: An Empirical Assessment Of Direct Perception And Direct Manipulation In The Interface, Dylan G. Cravens

Browse all Theses and Dissertations

Four interfaces were developed to factorially apply two principles of ecological interface design (EID; direct perception and direct manipulation) to a flexible manufacturing system (FMS). The theoretical foundation and concepts employed during their development, with findings related to more significant issues regarding interface design for complex socio-technical systems, are discussed. Key aspects of cognitive systems engineering (CSE) and EID are also discussed. An FMS synthetic task environment was developed, and an experiment was conducted to evaluate real-time decision support during supervisory operations. Participants used all four interfaces to supervise and maintain daily part production at systematically varied levels of difficulty …