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Performance On A Data Entry Task When Participants Receive Three Different Types Of Graphic Feedback, Sarah E. Vanstelle
Performance On A Data Entry Task When Participants Receive Three Different Types Of Graphic Feedback, Sarah E. Vanstelle
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This purpose of the present study was to compare the effects of three types of graphic feedback on worker performance and satisfaction. The first type displayed individual performance (IF), the second displayed individual performance and average group performance (SCF-GA), and the third displayed individual performance for each individual in the group (SCF-IP). Participants were 54 undergraduate students who were randomly assigned to one of the three groups. They performed a computerized data entry task that simulated the job of a medical data entry clerk. The primary dependent variable was the number of correctly completed patient records. Secondary dependent variables included: …