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Theses and Dissertations in Urban Services - Urban Management

Quality

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From Realist To Constructivist Theory In Public Administration: Development Of A Quality Perspective, Ernest Edward Sides Iii Jul 1995

From Realist To Constructivist Theory In Public Administration: Development Of A Quality Perspective, Ernest Edward Sides Iii

Theses and Dissertations in Urban Services - Urban Management

The purpose of this study is to formulate a behavioral theory of public organization development and administration that replaces positivism with constructivism as its underlying paradigm. This study contends that the level of maturity with respect to quality is a function of the degree to which an organization's latent thinking and conceptualization has advanced toward constructivism. The underlying thesis is that public administration and organization behavior stems from multiple realities not possible under positivism. Efficiency is not an appropriate criterion for analysis under the tenants of constructivism and should be replaced with quality as a criterion.

The use of quality …