Digital Commons Network^™

The Use Of Tolerance For Ambiguity And Empathic Listening Skills To Predict Conscientious Crisis Intervention Volunteers, Lois Murphy

Retrospective Theses and Dissertations

It was hypothesized that the personality variable Tolerance for Ambiguity and empathic listening skills would significantly differentiate conscientious from nonconscientious crisis intervention volunteers. A group of 20 conscientious and a group of 20 nonconscientious volunteers from a local crisis intervention center were given a test of Tolerance for Ambiguity and a test of empathic listening skills that measured Interest, Understanding, and Response-ability. Results of t-tests between the groups and correlations between the variables indicated that Tolerance for Ambiguity was not a significant differentiator between the two groups. However, it was found that conscientious volunteers had significantly higher levels of Interest …