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Mutual Performance Monitoring In Virtual Teams, Nathan Haugejorde Bjornberg
Mutual Performance Monitoring In Virtual Teams, Nathan Haugejorde Bjornberg
Psychology Theses & Dissertations
The use of virtual teams in organizations has become commonplace (SHRM, 2012). While a great deal of research on teamwork exists, much of it has focused on collocated teams. Spatial and temporal separations inherent in virtual teams make working together as a team more difficult. This research examined a teamwork process previously unexplored within virtual teams -- mutual performance monitoring. An experimental intervention was conducted and outcomes at both the individual and team levels of analysis were examined. A total of 161 participants were assigned to work together in 47 teams on a decision-making task. Participants communicated and worked together …
The Effects Of Operator Trust, Complacency Potential, And Task Complexity On Monitoring A Highly Reliable Automated System, Nathan R. Bailey
The Effects Of Operator Trust, Complacency Potential, And Task Complexity On Monitoring A Highly Reliable Automated System, Nathan R. Bailey
Psychology Theses & Dissertations
Technological advances have allowed for widespread implementation of automation in complex systems. However, the increase in quantity and complexity of advanced automated systems has raised a number of potential concerns including degraded monitoring skills. The present investigation consisted of two studies that assessed the impact of system reliability, complacency potential, monitoring complexity, operator trust, and system experience on monitoring performance. In both studies, participants monitored a simulated aviation display for failures while operating a manually controlled flight task. In addition, the second experiment assessed the ability of operators to detect a single automation failure over three experimental sessions. Results indicated …